PartnerHero
250 S 5th St,
Boise, 83702, ID,
United States
Boise, 83702, ID,
United States
1 888-968-2767
Professional Services
PartnerHero Technographics
PartnerHero Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PartnerHero and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 PartnerHero employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PartnerHero has purchased the following applications: Breezy HR Attract for Recruiting, Applicant Tracking System in 2019, Drift AI Chatbot for Chatbots and Conversational AI in 2018, FrontApp for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PartnerHero is running and its propensity to invest more and deepen its relationship with Breezy HR , Drift , Front or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PartnerHero revenues, which have grown to $120.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PartnerHero intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PartnerHero Tech Stack and Enterprise Applications
PartnerHero HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Breezy HR | Legacy | Breezy HR Attract | Recruiting, Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, PartnerHero implemented Breezy HR Attract as its primary Recruiting,Applicant Tracking System and embedded the Breezy HR recruiting software and ATS on its public career site. The deployment is positioned to support PartnerHero’s professional services recruiting needs and to capture applicants directly from their website.
Breezy HR Attract was configured to provide core ATS capabilities such as job posting and distribution, candidate capture through the website, pipeline and stage management, resume parsing, and interview scheduling. Configuration work focused on standardizing job templates and candidate pipelines to align recruiter and hiring manager workflows.
The implementation was executed as a cloud hosted SaaS integration with the PartnerHero career site, enabling direct applicant intake and centralized applicant records. Operational coverage centers on the recruiting and talent acquisition functions, with hiring managers and HR operations consuming candidate pipelines and interview scheduling data. The system also interoperates with email and calendar systems for interview coordination and recruiter communications.
Governance emphasized role based access control, structured interview scorecards, and recruiter owned pipelines to enforce consistent hiring processes across teams. Breezy HR Attract acts as the single system of record for applicant tracking within PartnerHero’s recruiting function, supporting standardized workflows and auditability for hiring decisions.
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PartnerHero AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, PartnerHero deployed the Drift AI Chatbot on its public website. The Drift AI Chatbot was implemented as an embedded site widget to deliver automated conversational workflows for customer engagement, initial lead qualification and structured human handoff.
The implementation aligns with the Chatbots and Conversational AI category and is architected as a browser JavaScript widget communicating with a cloud-hosted conversational engine, with configuration focused on playbooks, intent tuning and routing rules for escalation to live agents. Operational coverage centers on web-facing customer service and sales qualification workflows, and governance emphasizes conversational script management, ongoing intent refinement and monitoring of conversational performance.
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PartnerHero Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Front | Legacy | FrontApp | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, PartnerHero implemented FrontApp as a Collaboration application to support customer and sales communications. The deployment emphasized mobile email access and Salesforce synchronization so users can answer email on the go and link correspondence to CRM records.
FrontApp was configured to provide shared inbox workflows, email assignment on the fly, and customizable automated response templates to streamline sending important messages to clients. These functional capabilities reflect core Collaboration workflows, including message routing, assignment, and canned responses, and PartnerHero users specifically reported the interface was more attractive than competing tools and valued the ability to assign emails while mobile.
Operational governance focused on inbox assignment workflows and templated responses to standardize client communication across customer facing and sales teams, with the Salesforce integration preserving CRM linkage for tracked interactions. Users also reported usability tradeoffs, praising the visual design while requesting restoration of earlier decorative elements known as monster faces, and noting intermittent application load time that affected the user experience.
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Collaboration | Collaboration |
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2014 | 2014 |
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Survey and Questionnaire | Collaboration |
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2016 | 2016 |
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PartnerHero CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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PartnerHero PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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PartnerHero IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at PartnerHero
| First Name | Last Name | Title | Function | Department | Phone | |
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CX Program Manager | Manager | Customer Service | |
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Founder & CEO | CXO | Finance | |
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President & COO | CXO | Finance | |
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Apps Being Evaluated by PartnerHero Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from PartnerHero IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the PartnerHero digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD PartnerHero Technographics
PartnerHero is a Professional Services organization based in United States,
with around 1000 employees and annual revenues of $120.0 million.
PartnerHero operates a diverse technology stack with applications such as
Breezy HR Attract, Drift AI Chatbot and FrontApp,
covering areas like Recruiting, Applicant Tracking System, Chatbots and Conversational AI and Collaboration.
PartnerHero has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Breezy HR, Drift and Front.
PartnerHero recently adopted applications including
Salesforce Sales Cloud in 2021, Microsoft Azure Cloud Services in 2021 and Cloudflare CDN in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of PartnerHero’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates PartnerHero’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete PartnerHero technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.