Parts Express Technographics
Parts Express Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Parts Express and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Parts Express employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Parts Express has purchased the following applications: Microsoft 365 for Collaboration in 2023, PTV Route Optimiser for Fleet Management in 2019, Tribe CRM for CRM in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Parts Express is running and its propensity to invest more and deepen its relationship with Microsoft , PTV Group , Aventeon or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Parts Express revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Parts Express intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Parts Express Tech Stack and Enterprise Applications
Parts Express Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2023 | 2023 |
|
Parts Express SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PTV Group | Legacy | PTV Route Optimiser | Fleet Management | SCM | n/a | 2019 | 2019 |
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|
|
|
Logistics Management | SCM |
|
2019 | 2019 |
|
Parts Express CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tribe CRM | Legacy | Tribe CRM | CRM | CRM | n/a | 2022 | 2022 |
In 2022, Parts Express implemented Tribe CRM, a CRM, to centralize customer interaction and capture website-originated leads. The deployment uses Tribe CRM on their website to route prospects into a managed sales and support intake workflow.
The implementation aligns with core CRM functional modules, including contact and account management, lead capture from web forms, opportunity tracking, and activity logging for sales and support teams. Configuration is focused on web-to-CRM mapping, lead routing rules, and pipeline visibility to support day to day sales and customer service workflows.
Operational coverage centers on Parts Express customer-facing functions in the Netherlands, with the website integration serving as the primary intake point. Governance is organized around data capture templates, lead assignment logic, and process alignment between marketing and sales to ensure consistent handling of web leads inside Tribe CRM.
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Tag Management | CRM |
|
2020 | 2020 |
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Parts Express IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2023 | 2023 |
|
IT Decision Makers and Key Stakeholders at Parts Express
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Chief Planner Night Distribution | CXO | Finance | ||||
| Head of Planning | Director | Finance | ||||
| Senior Logitcs Manager | Manager | Supply Chain |
Apps Being Evaluated by Parts Express Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||