PatientPoint LLC
5901 E. Galbraith Road, Suite R1000,
Cincinnati, 45236, OH,
United States
Cincinnati, 45236, OH,
United States
1 888-479-5600
Professional Services
PatientPoint LLC Technographics
PatientPoint LLC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PatientPoint LLC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 523 PatientPoint LLC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PatientPoint LLC has purchased the following applications: Greenhouse ATS for Applicant Tracking System in 2023, Salesforce Field Service (ex ClickSoftware) for Field Service Management in 2019, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PatientPoint LLC is running and its propensity to invest more and deepen its relationship with Greenhouse , Salesforce , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PatientPoint LLC revenues, which have grown to $130.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PatientPoint LLC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PatientPoint LLC Tech Stack and Enterprise Applications
PatientPoint LLC HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2023 | 2023 |
In 2023, PatientPoint LLC implemented Greenhouse ATS as its Applicant Tracking System and deployed the application on its public careers site to centralize candidate intake and application routing. Greenhouse ATS is used to operationalize job requisitions, candidate tracking, interview orchestration, offer management, and recruiting analytics, supporting the companys Talent Acquisition and recruiting functions across hiring managers and HR teams.
The implementation emphasizes web-facing application flows, where the careers pages feed candidate records into Greenhouse ATS for lifecycle management, and standard cloud-hosted Applicant Tracking System workflows are configured for hiring stage definitions, user roles and permissions, interview kits, and recruiting process governance. Configuration work focused on aligning requisition approval workflows and candidate screening stages with PatientPoint LLCs hiring policies while preserving candidate data controls and reporting needed for recruiting operations.
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PatientPoint LLC ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Field Service (ex ClickSoftware) | Field Service Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, PatientPoint LLC implemented Salesforce Field Service (ex ClickSoftware) as part of a broader adoption of the Salesforce suite to deliver Field Service Management capabilities for service and operations. The deployment was positioned alongside Service Cloud and other Salesforce modules to support sales, service, product development, operations, finance, and marketing teams, creating a unified platform footprint across those business functions. PatientPoint LLC Salesforce Field Service (ex ClickSoftware) Field Service Management supported the enterprise objective of improving field operations while aligning service workflows with customer facing teams.
The implementation focused on standard Field Service Management functional patterns, including work order and service appointment orchestration, centralized scheduling and dispatcher console workflows, and a mobile technician experience for remote execution and status updates. Configuration work included mapping Service Cloud case models to Field Service work orders, rule-based appointment assignment, and the use of the Salesforce platform to consolidate service records and asset information. Contract Lifecycle Management and Digital Document Transformation were implemented in parallel programs to standardize contract and document workflows feeding the service process.
Integrations emphasized telephony and enterprise data consolidation, with Computer Telephony Integration connected into the Salesforce experience and an ERP migration running as a concurrent initiative to align financial and operational master data. The Salesforce Field Service installation was embedded in the customer Salesforce org and orchestrated data flows between Service Cloud, CLM and DDX components, providing a single source for service transactions and customer engagement records. This multi-system coordination supported cross-functional operations across sales, service, product and finance teams without introducing external integration vendor names.
Governance was executed through a Salesforce Program Management structure and iterative delivery using Lean, Agile and Scrum methodologies to prioritize process improvement and product delivery. Rollout and change management emphasized process standardization, continuous improvement cycles and sprint-driven releases to adopt Field Service Management practices across impacted teams. The program description states the initiatives were intended to position PatientPoint for continued success and growth while improving operational consistency across service and related business functions.
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PatientPoint LLC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, PatientPoint LLC embedded Cisco Webex Meetings into its public website to provide browser-based conferencing and customer engagement capabilities. The deployment uses Cisco Webex Meetings as a cloud hosted Audio Video and Web Conferencing solution, enabling web join, real time video and audio, screen sharing, and meeting recording for interactions initiated from site content and patient engagement pages.
The implementation centers on an embedded web conferencing surface and scheduling workflows exposed through the website, with operational focus on patient engagement, marketing communications, and remote collaboration between clinicians and external stakeholders. Governance considerations described around the deployment include access controls for web sessions, meeting moderation and scheduling policies, and standard audiovisual feature configuration to align site driven interactions with enterprise security and privacy practices.
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2020 | 2020 |
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PatientPoint LLC Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2019 | 2019 |
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Digital Signing | Content Management |
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2023 | 2023 |
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Web Content Management | Content Management |
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2020 | 2020 |
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PatientPoint LLC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2020 | 2020 |
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Lead Generation | CRM |
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2019 | 2019 |
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Lead Generation | CRM |
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2019 | 2019 |
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Lead Generation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2026 | 2026 |
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Marketing Automation, Lead Generation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Engagement, Lead Generation | CRM |
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2020 | 2020 |
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PatientPoint LLC ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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PatientPoint LLC PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2020 | 2020 |
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PatientPoint LLC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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PatientPoint LLC CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at PatientPoint LLC
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by PatientPoint LLC Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from PatientPoint LLC IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the PatientPoint LLC digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD PatientPoint LLC Technographics
PatientPoint LLC is a Professional Services organization based in United States,
with around 523 employees and annual revenues of $130.0 million.
PatientPoint LLC operates a diverse technology stack with applications such as
Greenhouse ATS, Salesforce Field Service (ex ClickSoftware) and Cisco Webex Meetings,
covering areas like Applicant Tracking System, Field Service Management and Audio Video and Web Conferencing.
PatientPoint LLC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Greenhouse, Salesforce and Cisco Systems.
PatientPoint LLC recently adopted applications including
Operative AOS in 2026, Greenhouse ATS in 2023 and DocuSign eSignature in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of PatientPoint LLC’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates PatientPoint LLC’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete PatientPoint LLC technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.