PayFit
PayFit Technographics
PayFit Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PayFit and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1100 PayFit employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PayFit has purchased the following applications: Drift AI Chatbot for Chatbots and Conversational AI in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2017, Algolia Search for Application, Web and Enterprise Search in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PayFit is running and its propensity to invest more and deepen its relationship with Drift , Google , Algolia or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PayFit revenues, which have grown to $318.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PayFit intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PayFit Tech Stack and Enterprise Applications
PayFit AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, PayFit deployed Drift AI Chatbot on their website. The deployment uses Drift AI Chatbot in the Chatbots and Conversational AI category to provide a web chat interface focused on lead capture and initial conversational qualification.
Configuration emphasized conversational workflows and natural language understanding, combining scripted responses with automated qualification paths to triage visitor intent. The implementation includes routing rules to escalate complex inquiries to human agents within the web chat channel, and session context is preserved across handoffs to maintain conversation continuity. Drift AI Chatbot is embedded as the interactive touchpoint on PayFit's corporate site.
Operational ownership was aligned to marketing and sales teams who maintain conversation playbooks and chat content for the Drift AI Chatbot, while customer success manages escalation protocols. Governance established content versioning and standardized response templates to ensure consistent tone and compliance across the web experience. PayFit Drift AI Chatbot Chatbots and Conversational AI supports marketing and sales business functions through conversational qualification and web engagement.
|
PayFit Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, PayFit implemented Google Workspace (Formerly Google G-Suite) to provide enterprise Collaboration across the organization. The deployment established Google Workspace (Formerly Google G-Suite) as the primary platform for email, calendar, Drive storage, real time document collaboration with Docs and Sheets, and video meetings via Meet.
The implementation configured core Collaboration capabilities typical of the category, including shared drives for team content, collaborative document editing, calendar coordination, and enterprise email routing. Configuration work focused on administrative controls exposed in the Google admin console, with organizational units and group-based access controls to segment data and collaboration workflows for distinct business functions.
Operational coverage is company wide, supporting HR, finance, product, engineering, and customer-facing teams with unified communication and document collaboration. Source material indicates Google Workspace components are referenced on PayFits public website, aligning the public presence with the internal Collaboration environment.
Governance was handled through centralized admin policies and sharing rules to manage access and collaboration behavior, with role-aligned provisioning and group membership used to enforce controls. PayFit Google Workspace (Formerly Google G-Suite) Collaboration supports cross-functional productivity and standardizes email, document, and meeting infrastructure for the enterprise.
|
PayFit Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2015 | 2015 |
In 2015, PayFit deployed Algolia Search on its website. The deployment uses Algolia Search within the Application, Web and Enterprise Search category to provide site-level search across public pages and product information.
The implementation is centered on front-end integration and API-driven indexing, with Algolia Search delivering search-as-you-type, autocomplete, faceted filtering, relevance tuning and real-time indexing for web content. The full application name Algolia Search is embedded into PayFit's web architecture to support website search and content discovery business functions, aligning with marketing and user navigation workflows. Governance was organized around indexing schedules and relevance configuration owned by web product and content teams, and the rollout was phased by site section to manage configuration and testing.
|
 |
|
|
Web Content Management | Content Management |
|
2018 | 2018 |
|
|
|
|
|
Web Content Management | Content Management |
|
2020 | 2020 |
|
PayFit CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Account Based Marketing | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Data Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Support | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
PayFit ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Incident Management | ITSM |
|
2019 | 2019 |
|
|
|
|
|
IT Service Management | ITSM |
|
2019 | 2019 |
|
PayFit SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Incentive Compensation Management | SPM |
|
2022 | 2022 |
|
PayFit PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
PayFit IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Database Management | IaaS |
|
2024 | 2024 |
|
PayFit CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at PayFit
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by PayFit Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from PayFit IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the PayFit digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD PayFit Technographics
PayFit is a Professional Services organization based in France,
with around 1100 employees and annual revenues of $318.0 million.
PayFit operates a diverse technology stack with applications such as
Drift AI Chatbot, Google Workspace (Formerly Google G-Suite) and Algolia Search,
covering areas like Chatbots and Conversational AI, Collaboration and Application, Web and Enterprise Search.
PayFit has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Drift, Google and Algolia.
PayFit recently adopted applications including
Insyscle Data Management in 2024, Qobra Sales Compensation Software in 2022 and Albacross Intent Data in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of PayFit’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates PayFit’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete PayFit technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.