PayPal UK Ltd.
Whittaker House, Whittaker Avenue Richmond-Upon-Thames,
Surrey, TW9 1EH,
United Kingdom
Surrey, TW9 1EH,
United Kingdom
44 20 7949-3272
Professional Services
PayPal UK Ltd. Technographics
PayPal UK Ltd. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PayPal UK Ltd. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 PayPal UK Ltd. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PayPal UK Ltd. has purchased the following applications: Apple Pay for Payment Processing in 2017, Benefex Cloud8 BEAM at WorkTM for Benefits Administration in 2019, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PayPal UK Ltd. is running and its propensity to invest more and deepen its relationship with Apple , Google , Benefex, a Zellis Company or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PayPal UK Ltd. revenues, which have grown to $2.07 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PayPal UK Ltd. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PayPal UK Ltd. Tech Stack and Enterprise Applications
PayPal UK Ltd. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Pay | Payment Processing | ERP | n/a | 2017 | 2017 |
In 2017, PayPal UK Ltd implemented Apple Pay on its website to extend Payment Processing capabilities for web checkout and wallet-based card payments. The Apple Pay integration is exposed as a browser-facing checkout option, enabling client-side tokenized payment authorization and device-based biometric confirmation during the site checkout flow.
Implementation focused on the web checkout stack and payments operations, aligning checkout user experience, payment acceptance logic, and server-side token handling to accept Apple Pay payment tokens while maintaining existing routing and settlement processes. Governance and operational coverage centered on front-end engineering, payments operations, and security teams, with controls for authentication support on Apple devices and management of token lifecycle and compliance requirements.
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Payment Processing | ERP |
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2020 | 2020 |
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PayPal UK Ltd. HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Benefex, a Zellis Company | Legacy | Benefex Cloud8 BEAM at WorkTM | Benefits Administration | HCM | n/a | 2019 | 2019 |
In 2019, PayPal UK Ltd. implemented Benefex Cloud8 BEAM at WorkTM as its Benefits Administration platform. The deployment is surfaced on the corporate website and serves as the primary employee benefits portal for PayPal UK employees, providing a cloud hosted, web accessible interface for benefits interactions.
Benefex Cloud8 BEAM at WorkTM was configured to provide core Benefits Administration functionality, including employee self service enrollment, open enrollment configuration, lifecycle event handling, benefits communications, and standard reporting capabilities. The implementation emphasizes centralized plan configuration and user facing total reward information, aligned with typical benefits administration workflows.
Operational coverage is focused on PayPal UK Ltd., supporting approximately 2000 employees within the United Kingdom, and the platform is administered by the HR and benefits teams to manage day to day plan changes and employee queries. The solution is integrated into the employee experience through the company website as the access point for benefits information and enrollment.
Governance for the implementation centers on HR owned administration and ongoing configuration control, with the benefits team responsible for enrollment windows, plan rules, and employee communications. The deployment leverages the Benefex Cloud8 BEAM at WorkTM application to centralize benefits operations and employee access for the PayPal UK business function of benefits administration.
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PayPal UK Ltd. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, PayPal UK Ltd deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution to provide web based meeting and collaboration capabilities. PayPal UK Ltd implemented Cisco Webex Meetings to support customer engagement and internal collaboration business functions.
The deployment leverages the cloud hosted Webex Meetings service and standard conferencing capabilities such as video meetings, screen sharing, participant controls and meeting recording. Cisco Webex Meetings was configured to allow browser and desktop client access and to expose join flows on the company website, enabling both external customer sessions and internal meetings.
Operational scope includes web based customer interactions on PayPal UK Ltd public pages and corporate collaboration across organizational teams, with administration centralized in the Webex management console. The implementation emphasizes meeting policy configuration, role based access controls and recording governance consistent with enterprise audio video and web conferencing practice.
Governance and process changes focused on standardized meeting policies, moderator controls and documentation of session procedures to support consistent use of Cisco Webex Meetings across customer facing and internal workflows. The implementation narrative ties PayPal UK Ltd Cisco Webex Meetings Audio Video and Web Conferencing to the companys business functions for customer engagement and workforce collaboration.
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2022 | 2022 |
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PayPal UK Ltd. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2020 | 2020 |
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PayPal UK Ltd. eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2017 | 2017 |
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PayPal UK Ltd. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2007 | 2007 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2007 | 2007 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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PayPal UK Ltd. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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PayPal UK Ltd. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2022 | 2022 |
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PayPal UK Ltd. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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PayPal UK Ltd. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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PayPal UK Ltd. Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IoT Platform | Internet of Things |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at PayPal UK Ltd.
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Apps Being Evaluated by PayPal UK Ltd. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from PayPal UK Ltd. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the PayPal UK Ltd. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD PayPal UK Ltd. Technographics
PayPal UK Ltd. is a Professional Services organization based in United Kingdom,
with around 2000 employees and annual revenues of $2.07 billion.
PayPal UK Ltd. operates a diverse technology stack with applications such as
Apple Pay, Benefex Cloud8 BEAM at WorkTM and Cisco Webex Meetings,
covering areas like Payment Processing, Benefits Administration and Audio Video and Web Conferencing.
PayPal UK Ltd. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Apple, Benefex, a Zellis Company and Cisco Systems.
PayPal UK Ltd. recently adopted applications including
Fifth Quadrant in 2023, Slack Connect in 2022 and Twilio Sendgrid in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of PayPal UK Ltd.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates PayPal UK Ltd.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete PayPal UK Ltd. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.