PayPal
2211 North First Street,
San Jose, 95131, CA,
United States
San Jose, 95131, CA,
United States
1 408-967-7000
Banking and Financial Services
PayPal Technographics
PayPal Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PayPal and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 24400 PayPal employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PayPal has purchased the following applications: Demandbase ABX Cloud for Account Based Marketing in 2025, Seldon Core for AI Frameworks and Libraries in 2021, Rackspace Cloud for Application Hosting and Computing Services in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PayPal is running and its propensity to invest more and deepen its relationship with Demandbase , Seldon , Rackspace Technology or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PayPal revenues, which have grown to $31.80 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PayPal intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PayPal Data, Technology Stack, and Enterprise Applications
CRM
AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Seldon | Legacy | Seldon Core | AI Frameworks and Libraries | AI Development | n/a | 2021 | 2022 |
In 2021, PayPal implemented Seldon Core to operationalize and govern ML model deployments at scale for payment and fraud-related applications in the United States. The deployment uses Seldon Core as the AI Frameworks and Libraries layer to support production inference, governance, and lifecycle management across payment and fraud detection workloads.
Architecturally the implementation centers on containerized model serving, inference orchestration, and runtime model management, with inferred usage of model serving, monitoring, and explainability capabilities consistent with Seldon Core's enterprise MLOps positioning. Teams configured Seldon Core to host multiple model endpoints, enable telemetry for model performance and data drift, and surface explainability outputs alongside inference results for downstream risk and review workflows.
Operational scope is concentrated in the United States and spans PayPal engineering and risk operations responsible for payments and fraud functions, establishing model change controls and operational governance for production models. The implementation introduced model lifecycle workflows, including versioning, rollout controls, and monitoring-driven alerting, positioning Seldon Core as the runtime governance plane for ML within PayPal's fraud and payment operations.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rackspace Technology | Legacy | Rackspace Cloud | Application Hosting and Computing Services | IaaS | n/a | 2025 | 2025 |
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Cloud Storage | IaaS |
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2023 | 2023 |
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Cloud Storage | IaaS |
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2025 | 2025 |
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Cloud Storage | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2022 | 2022 |
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Application Performance Management | ITSM |
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2025 | 2025 |
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Remote Monitoring and Management, Incident Management | ITSM |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Security (AppSec) | CyberSecurity |
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2025 | 2025 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2025 | 2025 |
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Content Management | Content Management |
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2025 | 2025 |
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Web Content Management | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2025 | 2025 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2025 | 2025 |
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Apps Development | PaaS |
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2023 | 2023 |
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Apps Development | PaaS |
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2023 | 2023 |
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Apps Development | PaaS |
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2024 | 2024 |
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Test Automation Platform | PaaS |
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2015 | 2015 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2025 | 2025 |
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Survey and Questionnaire | Collaboration |
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2025 | 2025 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Blockchain Platform | Blockchain |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Chatbots and Conversational AI | AI-Powered Application |
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2025 | 2025 |
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Chatbots and Conversational AI | AI-Powered Application |
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2025 | 2025 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce Fraud Protection | eCommerce |
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2025 | 2025 |
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eCommerce Fraud Protection | eCommerce |
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2025 | 2025 |
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eCommerce | eCommerce |
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2025 | 2025 |
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eCommerce | eCommerce |
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2023 | 2023 |
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eCommerce | eCommerce |
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2025 | 2025 |
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eCommerce | eCommerce |
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2025 | 2025 |
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eCommerce | eCommerce |
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2025 | 2025 |
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Online Food Ordering System | eCommerce |
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2023 | 2023 |
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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Personalization and Product Recommendations | eCommerce |
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2025 | 2025 |
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Personalization and Product Recommendations | eCommerce |
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2025 | 2025 |
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Product Review Management | eCommerce |
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2017 | 2017 |
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Product Review Management | eCommerce |
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2025 | 2025 |
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Product Review Management | eCommerce |
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2025 | 2025 |
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Shipping Management | eCommerce |
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2025 | 2025 |
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Shipping Management | eCommerce |
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2020 | 2020 |
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Shipping Management | eCommerce |
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2025 | 2025 |
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Shipping Management | eCommerce |
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2024 | 2024 |
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Shopping Cart Management | eCommerce |
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2025 | 2025 |
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Shopping Cart Management | eCommerce |
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2025 | 2025 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Employee Engagement | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2022 | 2022 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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ERP Financial | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2023 | 2023 |
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Payment Processing | ERP Financial Management |
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2025 | 2025 |
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Payment Processing | ERP Financial Management |
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2025 | 2025 |
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Payment Processing | ERP Financial Management |
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2025 | 2025 |
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Payment Processing | ERP Financial Management |
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2025 | 2025 |
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Payment Processing | ERP Financial Management |
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2025 | 2025 |
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Payment Processing | ERP Financial Management |
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2025 | 2025 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2025 | 2025 |
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Governance, Risk and Compliance | TRM |
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2025 | 2025 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Membership Management | ERP Services and Operations |
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2023 | 2023 |
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Point Of Sale | ERP Services and Operations |
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2021 | 2021 |
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Reservation and Booking Management | ERP Services and Operations |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at PayPal
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by PayPal Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD PayPal Technographics
PayPal is a Banking and Financial Services organization based in United States,
with around 24400 employees and annual revenues of $31.80 billion.
PayPal operates a diverse technology stack with applications such as
Demandbase ABX Cloud, Seldon Core and Rackspace Cloud,
covering areas like Account Based Marketing, AI Frameworks and Libraries and Application Hosting and Computing Services.
PayPal has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Demandbase, Seldon and Rackspace Technology.
PayPal recently adopted applications including
Demandbase ABX Cloud in 2025, Hotjar in 2025 and Zendesk Service in 2025,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of PayPal’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates PayPal’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete PayPal technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.