PayPal
2211 North First Street,
San Jose, 95131, CA,
United States
San Jose, 95131, CA,
United States
1 408-967-7000
Banking and Financial Services
PayPal Technographics
PayPal Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PayPal and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 24400 PayPal employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PayPal has purchased the following applications: TaxBit Corporate Accounting Suite for ERP Financial in 2020, Benevity Missions for Employee Engagement in 2018, ClubRunner for Membership Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PayPal is running and its propensity to invest more and deepen its relationship with TaxBit , Adyen , Bancontact Payconiq or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PayPal revenues, which have grown to $31.80 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PayPal intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PayPal Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TaxBit | Legacy | TaxBit Corporate Accounting Suite | ERP Financial | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, PayPal deployed TaxBit Corporate Accounting Suite as part of its ERP Financial tooling. TaxBit Corporate Accounting Suite powers PayPal's in app tax reporting and provides enterprise accounting and information reporting capabilities to support PayPal's crypto product rollouts in the U.S. and international markets.
The implementation centered on real time fair value accounting and corporate reporting capabilities, with configuration to support enterprise accounting and information reporting workflows. Modules implemented included fair value accounting and reporting engines, tax document generation, and corporate reporting orchestration to produce compliant information returns and accounting records.
Integration points embedded TaxBit within PayPal product flows for crypto transactions and ingested crypto transaction streams and ledger records to drive reporting and tax document generation. Operational coverage spanned corporate finance and tax functions, aligning accounting close inputs with information reporting for consumer facing crypto services.
Governance was organized through finance and tax team ownership to manage reporting rules and document issuance, enabling the automated generation of millions of tax documents with high accuracy. The deployment supported PayPal's need for real time accounting and scalable information reporting across jurisdictions without naming an implementation partner.
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Payment Processing | ERP Financial Management |
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2023 | 2023 |
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Payment Processing | ERP Financial Management |
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2025 | 2025 |
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Payment Processing | ERP Financial Management |
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2025 | 2025 |
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Payment Processing | ERP Financial Management |
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2025 | 2025 |
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Payment Processing | ERP Financial Management |
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2025 | 2025 |
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Payment Processing | ERP Financial Management |
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2025 | 2025 |
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Payment Processing | ERP Financial Management |
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2025 | 2025 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Benevity | Legacy | Benevity Missions | Employee Engagement | HCM | n/a | 2018 | 2018 |
In 2018 PayPal piloted Benevity Missions to engage its global workforce with sustainability-focused micro actions as part of its HR and employee engagement program. The pilot of Benevity Missions, an Employee Engagement application, produced measurable environmental outcomes including reductions in waste, water and energy and carbon, and it increased employee participation.
The implementation positioned Benevity Missions as a gateway to boost engagement and to complement PayPal’s existing giving and volunteering programs, linking short-form behavioral actions to broader corporate social responsibility initiatives. Functionally the deployment emphasized mission creation, participation tracking and campaign curation typical of Employee Engagement platforms, and it operated within HR led engagement governance during the pilot to align incentives and communication channels across PayPal’s global employee base.
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Recruiting, Applicant Tracking System | HCM |
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2022 | 2022 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ClubRunner | Legacy | ClubRunner | Membership Management | ERP Services and Operations | n/a | 2023 | 2023 |
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Point Of Sale | ERP Services and Operations |
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2021 | 2021 |
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Reservation and Booking Management | ERP Services and Operations |
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2019 | 2019 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AI Frameworks and Libraries | AI Development |
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2021 | 2022 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Chatbots and Conversational AI | AI-Powered Application |
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2025 | 2025 |
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Chatbots and Conversational AI | AI-Powered Application |
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2025 | 2025 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2025 | 2025 |
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Survey and Questionnaire | Collaboration |
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2025 | 2025 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2025 | 2025 |
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Content Management | Content Management |
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2025 | 2025 |
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Web Content Management | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2025 | 2025 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2025 | 2025 |
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eCommerce Fraud Protection | eCommerce |
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2025 | 2025 |
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eCommerce | eCommerce |
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2025 | 2025 |
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eCommerce | eCommerce |
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2023 | 2023 |
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eCommerce | eCommerce |
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2025 | 2025 |
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eCommerce | eCommerce |
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2025 | 2025 |
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eCommerce | eCommerce |
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2025 | 2025 |
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Online Food Ordering System | eCommerce |
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2023 | 2023 |
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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Personalization and Product Recommendations | eCommerce |
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2025 | 2025 |
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Personalization and Product Recommendations | eCommerce |
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2025 | 2025 |
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Product Review Management | eCommerce |
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2017 | 2017 |
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Product Review Management | eCommerce |
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2025 | 2025 |
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Product Review Management | eCommerce |
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2025 | 2025 |
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Shipping Management | eCommerce |
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2025 | 2025 |
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Shipping Management | eCommerce |
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2020 | 2020 |
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Shipping Management | eCommerce |
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2025 | 2025 |
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Shipping Management | eCommerce |
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2024 | 2024 |
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Shopping Cart Management | eCommerce |
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2025 | 2025 |
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Shopping Cart Management | eCommerce |
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2025 | 2025 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2025 | 2025 |
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Call Tracking and Recording | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2025 | 2025 |
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Customer Support | CRM |
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2025 | 2025 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2025 | 2025 |
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Digital Advertising Platform | CRM |
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2025 | 2025 |
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Listing Management | CRM |
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2025 | 2025 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2025 | 2025 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2025 | 2025 |
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Marketing Analytics | CRM |
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2025 | 2025 |
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Marketing Analytics, Campaign Management | CRM |
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2025 | 2025 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2025 | 2025 |
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Marketing Automation | CRM |
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2025 | 2025 |
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Marketing Automation | CRM |
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2025 | 2025 |
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Marketing Automation | CRM |
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2025 | 2025 |
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Partner Relationship Management | CRM |
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2024 | 2024 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2022 | 2022 |
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Application Performance Management | ITSM |
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2025 | 2025 |
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Remote Monitoring and Management, Incident Management | ITSM |
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2017 | 2017 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2025 | 2025 |
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Governance, Risk and Compliance | TRM |
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2025 | 2025 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2025 | 2025 |
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Apps Development | PaaS |
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2023 | 2023 |
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Apps Development | PaaS |
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2023 | 2023 |
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Apps Development | PaaS |
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2024 | 2024 |
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Test Automation Platform | PaaS |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Cloud Storage | IaaS |
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2023 | 2023 |
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Cloud Storage | IaaS |
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2025 | 2025 |
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Cloud Storage | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2025 | 2025 |
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IT Decision Makers and Key Stakeholders at PayPal
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by PayPal Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from PayPal IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the PayPal digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD PayPal Technographics
PayPal is a Banking and Financial Services organization based in United States,
with around 24400 employees and annual revenues of $31.80 billion.
PayPal operates a diverse technology stack with applications such as
TaxBit Corporate Accounting Suite, Benevity Missions and ClubRunner,
covering areas like ERP Financial, Employee Engagement and Membership Management.
PayPal has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as TaxBit, Benevity and ClubRunner.
PayPal recently adopted applications including
Bancontact in 2025, Przelewy24 in 2025 and Trustly in 2025,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of PayPal’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates PayPal’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete PayPal technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.