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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Pc Square Technologies Tech Stack and Enterprise Applications

Pc Square Technologies CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
osTicket Legacy osTicket Customer Support CRM n/a 2019 2019
In 2019, Pc Square Technologies implemented osTicket for Customer Support on its public website. The deployment established osTicket as the primary web-facing helpdesk for customer inquiries related to its manufacturing operations in South Africa. The implementation focused on web-based ticket capture and workflow management, using osTicket to create tickets from website forms and email-to-ticket channels, and to support assignment and status tracking. Configuration emphasis was on straightforward queues, priority fields, and role-based access controls appropriate for a 22 employee organization, keeping administration lightweight and manageable by internal staff. Operational coverage centered on customer support and service functions, with osTicket embedded on the company website to centralize inbound requests and standardize triage. Governance practices reflected conventional helpdesk processes, including ticket routing and assignment workflows, record retention in the ticketing system, and internal administration of osTicket rather than outsourced operation.

IT Decision Makers and Key Stakeholders at Pc Square Technologies

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Pc Square Technologies Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Pc Square Technologies IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Pc Square Technologies digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Pc Square Technologies Technographics
Pc Square Technologies is a Manufacturing organization based in South Africa, with around 22 employees and annual revenues of $3.0 million.
Pc Square Technologies operates a diverse technology stack with applications such as osTicket, covering areas like Customer Support.
Pc Square Technologies has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as osTicket.
Pc Square Technologies recently adopted applications including osTicket in 2019, highlighting its ongoing modernization strategy.
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Our research team continuously updates Pc Square Technologies’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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