Philadelphia, 19114, PA,
United States
PCI Pharma Services Technographics
PCI Pharma Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PCI Pharma Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4300 PCI Pharma Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PCI Pharma Services has purchased the following applications: Oracle JD Edwards EnterpriseOne for ERP Financial in 2010, ADP-iHCM for Core HR in 2012, viewLinc Continuous Monitoring System for Laboratory Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PCI Pharma Services is running and its propensity to invest more and deepen its relationship with Oracle , ADP , Vaisala or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PCI Pharma Services revenues, which have grown to $750.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PCI Pharma Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PCI Pharma Services Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle JD Edwards EnterpriseOne | ERP Financial | ERP Financial Management | n/a | 2010 | 2011 |
In 2010 PCI Pharma Services implemented Oracle JD Edwards EnterpriseOne. The Oracle JD Edwards EnterpriseOne rollout was positioned to address core ERP Financial needs within a highly regulated life sciences environment, with deployment focused on enterprise-wide transaction, master data, and compliance workflows.
The implementation used JD Edwards EnterpriseOne 8.12 as the primary ERP engine, configured across Financials, Manufacturing, Sales Order Processing, Supply Chain Management, Resource Planning, Human Resources, and Master Data Management. Configuration emphasized cross-module transaction flow and traceability consistent with pharmaceutical operations, with JDE Development ToolKit used for bespoke reports and application extensions.
Integrations included Pilgrim SmartSolve 9.1 to manage Quality Management and Training processes, and InsightSoftware for business intelligence, modifying standard templates and creating custom reports to support operational reporting and regulatory requirements. Development effort produced financial and general ledger reports, material recall support, and inventory tracking applications, while training and support materials were delivered to superusers and operational teams.
Governance and delivery incorporated systems and business process analysis tailored to life sciences procedures, with project management informed by a PRINCE2 practitioner background to structure rollout and user enablement. The engagement emphasized broad-spectrum superuser expertise, formal training, and ongoing support to embed JD Edwards EnterpriseOne into PCI Pharma Services business functions including finance, manufacturing, supply chain, sales order processing, HR, master data, quality, and BI.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP-iHCM | Core HR | HCM | n/a | 2012 | 2012 |
In 2012, PCI Pharma Services implemented ADP-iHCM to centralize core HR administrative workflows and personnel records. The deployment targeted the Apps Category to support HR operations across contract management, personnel file maintenance, occupational health surveillance, payroll support, and learning and development purchasing.
ADP-iHCM was configured to capture and maintain personnel files and contract paperwork, with explicit operational use for entering occupational health surveillance data and for assisting the Payroll Department during peak periods. The implementation included transactional HR activities such as raising purchase orders for HR and Learning and Development, arranging internal and external interview appointments, and supporting holiday and sickness cover for reception functions.
Operational scope covered direct administrative support to the HR Manager and HR Advisor, HR and Learning and Development departments, and coordination of UK and international travel for PCI personnel. The deployment showed an integration touchpoint with JDE through dual maintenance of personnel records in JDE and ADP-iHCM, and governance aligned to day-to-day HR administrative processes and payroll assistance workflows.
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Payroll | HCM |
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2012 | 2012 |
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Recruiting, Applicant Tracking System | HCM |
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2012 | 2012 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Vaisala | Legacy | viewLinc Continuous Monitoring System | Laboratory Management | ERP Services and Operations | Videotrend | 2018 | 2018 |
In 2018, PCI Pharma Services standardized several U.S. facilities on the viewLinc Continuous Monitoring System as part of its Laboratory Management capability, centralizing environmental oversight for Lyophilization Services of New England operations now managed under PCI. The deployment focused on continuous monitoring of freezers, refrigerators, cleanrooms and lyophilizers to support GMP compliance and to extend quality operations across multiple sites.
The viewLinc Continuous Monitoring System was configured to deliver centralized, scalable monitoring with robust alarming and secure audit-trail capabilities. Implementation emphasized continuous sensor data capture, configurable alarm thresholds and consolidated event logging to support laboratory quality assurance, cold chain oversight and compliance documentation.
Vaisala performed the initial installation and validation, and Videotrend served as the SI VAR supporting the multi-site rollout. Operational governance included standardized configuration and validation workflows for GMP controls, centralized alarm routing and unified audit documentation, which together enhanced data integrity and cross-site visibility for environmental monitoring.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing, Sales Engagement | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Web Gateways (SWG) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at PCI Pharma Services
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by PCI Pharma Services Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||