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Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

pdc Data, Technology Stack, and Enterprise Applications
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Blue Call Legacy Blue Call Contact Center Call Center CRM n/a 2020 2020
In 2020, pdc implemented Blue Call Contact Center as its Call Center application. Blue Call AG is listed in pdc's public AGB subcontractor list for operation and maintenance of telephone control systems, indicating Blue Call supports pdc's contact-center and CRM operations in Switzerland. Module usage is inferred from the subcontractor listing, specifically Blue Call Contact Center together with operation and maintenance services for telephone control and contact-center functions. Deployment is structured as an outsourced operations model, with Blue Call AG responsible for ongoing operation and maintenance under the subcontractor clause in pdc's AGB. Functional coverage includes contact routing, telephone control system operations, and CRM-facing contact-center workflows supporting pdc's customer service and professional services delivery teams. Integration points are described at a high level in the AGB as support for pdc's contact-center/CRM operations, implying system-level interfacing between Blue Call Contact Center and pdc's CRM and telephony environments within the subcontracted arrangement.
IT Decision Makers and Key Stakeholders at pdc
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by pdc Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD pdc Technographics

pdc is a Professional Services organization based in Switzerland, with around 130 employees and annual revenues of $25.0 million.

pdc operates a diverse technology stack with applications such as Blue Call Contact Center, covering areas like Call Center.

pdc has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Blue Call.

pdc recently adopted applications including Blue Call Contact Center in 2020, highlighting its ongoing modernization strategy.

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