Atlanta, 30309, GA,
United States
Peachtree Orthopedics Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Peachtree Orthopedics and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 450 Peachtree Orthopedics employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Peachtree Orthopedics has purchased the following applications: athenaOne for Electronic Health Record, Medical Practice Management in 2013, Rocket.chat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Peachtree Orthopedics is running and its propensity to invest more and deepen its relationship with athenahealth , Rocket.chat , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Peachtree Orthopedics revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Peachtree Orthopedics intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| athenahealth | Legacy | athenaOne | Electronic Health Record, Medical Practice Management | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013, Peachtree Orthopedics implemented athenaOne. athenaOne serves as the practice core Electronic Health Record,Medical Practice Management application, supporting clinical documentation, appointment scheduling and billing workflows for the organization’s clinical and administrative teams. The deployment covered practicewide use across clinician, front desk and revenue cycle functions for the 450 employee practice.
The implementation was configured to address standard EHR and practice management modules including structured clinical charting, electronic prescribing, patient scheduling, claims submission and billing workflow orchestration consistent with Electronic Health Record,Medical Practice Management platform capabilities. The architecture leveraged athenaOne’s unified cloud application model and role based access controls to segregate clinician and administrative workflows and to centralize patient record and ledger data. Rollout followed phased operational waves with clinician training, configuration of documentation templates and establishment of governance processes to align scheduling and claims workflows. Operational governance concentrated on clinical documentation standards, coding and claim submission procedures to support practice administration.
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Electronic Health Record, Medical Practice Management | ERP Services and Operations |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Peachtree Orthopedics implemented Rocket.chat, deploying Rocket.chat on its public website under the Chatbots and Conversational AI category. The website-facing deployment is positioned to handle patient inquiries and routine appointment interactions, providing a conversational entry point for patient engagement and administrative support across the organization in the United States. The implementation explicitly uses Rocket.chat on the Peachtree Orthopedics website as the primary conversational interface.
Configuration concentrated on web chat widget placement, conversational bot flows, canned responses, session escalation to human agents, and agent queuing and role assignment. Rocket.chat was configured to support text-based visitor sessions, message logging for operational review, and scripted workflows to standardize front desk interactions and basic triage of patient requests.
Operational scope targeted patient engagement and administrative functions, with internal ownership assigned to patient services and front office teams. Governance workstreams established agent routing rules, message review and escalation processes, and phased rollout of scripted conversational flows to control user experience and staff workload. The narrative centers on the Rocket.chat application, its deployment on the company website, and its role within Peachtree Orthopedics as part of the Chatbots and Conversational AI tooling for patient-facing communications.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019 Peachtree Orthopedics implemented Microsoft 365 and is using Microsoft 365 on their website. The deployment supports Collaboration across clinical, administrative, and front-office business functions at the 450-employee United States healthcare provider.
The implementation centers on Microsoft 365 collaboration capabilities including Exchange Online for enterprise email, SharePoint Online for document management and content publishing, Microsoft Teams for real-time communication, and OneDrive for user file sync, with Azure Active Directory providing tenant identity and access management. Configuration and administration are consistent with a centralized Microsoft 365 tenant model, using role-based user provisioning and tenant-level policy controls to manage access and compliance across departments. Content and document workflows appear to extend to the public web presence, indicating SharePoint-driven or Azure-linked content management alongside internal collaboration tooling. Governance focuses on tenant administration, identity-driven access controls, and managed content publication processes to align Collaboration tooling with clinical and operational workflows.
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Online Meeting Scheduling | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Data Management Platform | CRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2019 | 2019 |
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