Northville, 48167, MI,
United States
Pegasys Systems & Technologies Technographics
Pegasys Systems & Technologies Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pegasys Systems & Technologies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Pegasys Systems & Technologies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Pegasys Systems & Technologies has purchased the following applications: Zoho SalesIQ for Chatbots and Conversational AI in 2016, Automattic Jetpack CRM for CRM in 2018, Pathwire Mailgun for Transactional Email in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pegasys Systems & Technologies is running and its propensity to invest more and deepen its relationship with Zoho Corp. , Automattic , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pegasys Systems & Technologies revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pegasys Systems & Technologies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pegasys Systems & Technologies Tech Stack and Enterprise Applications
Pegasys Systems & Technologies AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Pegasys Systems & Technologies implemented Zoho SalesIQ as a website-embedded engagement layer. Zoho SalesIQ is used as a Chatbots and Conversational AI solution on their public website to support customer engagement and lead capture for sales and client services functions.
The deployment uses the cloud-hosted SaaS Zoho SalesIQ delivered via an embedded JavaScript widget on the corporate site, configured to provide live chat, bot-triggered automated responses, visitor monitoring, proactive chat invitations, and web form lead capture. Operational coverage centers on website-based interaction handling with sales and support operators managing routing, shift coverage, scripted conversation flows, and human escalation handoffs, aligning the Chatbots and Conversational AI implementation to business development and client services workflows.
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Pegasys Systems & Technologies CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | Automattic Jetpack CRM | CRM | CRM | n/a | 2018 | 2018 |
In 2018, Pegasys Systems & Technologies implemented Automattic Jetpack CRM as its primary CRM on the company website. Pegasys Systems & Technologies deployed Automattic Jetpack CRM to support sales and client relationship management within its professional services operations, using the application as the core CRM for contact capture and customer record consolidation.
The Automattic Jetpack CRM implementation centers on contact management and web lead capture, with on-site forms feeding customer profiles and activity histories into a centralized database. Configuration focused on pipeline management and activity tracking modules, enabling sales and client delivery teams to record interactions, manage opportunities, and segment contacts for client outreach.
Deployment architecture is website-hosted, with Automattic Jetpack CRM embedded in the public site to capture inbound leads and persist records in a single CRM instance. Operational coverage includes sales, account management, and professional services delivery, positioning the CRM as the primary source of truth for client contact data and deal stages.
Governance emphasized consistent data entry and workflow alignment between business development and delivery, instituting standard fields and tagging to support handoffs between teams. The narrative reflects Pegasys Systems & Technologies Automattic Jetpack CRM CRM usage to orchestrate customer engagement and pipeline processes across its commercial functions.
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Pegasys Systems & Technologies PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sinch | Legacy | Pathwire Mailgun | Transactional Email | PaaS | n/a | 2020 | 2020 |
In 2020, Pegasys Systems & Technologies implemented Pathwire Mailgun as its Transactional Email provider for website-driven messaging. The deployment integrated Pathwire Mailgun directly with the corporate website so Mailgun handles message dispatch via SMTP relay and RESTful API calls from the web application, with template management and event handling configured inside Pathwire Mailgun. Core capabilities implemented included template rendering for transactional messages, recipient addressing and suppression controls, delivery and bounce event tracking, and webhook event feeds for downstream processing and operational alerts.
Operational scope focused on website-triggered transactional workflows that support customer notifications, form confirmations, and service alerts, impacting customer facing and operations functions within Pegasys Systems & Technologies. Governance centered on centralizing templates and delivery event handling in Pathwire Mailgun to standardize messaging, surface delivery issues to operations for troubleshooting, and maintain suppression and bounce policies. The configuration emphasizes standard Transactional Email functional terminology such as templating, SMTP relay, RESTful API integration, deliverability controls, and webhook based event processing while keeping message orchestration consolidated in Pathwire Mailgun.
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Pegasys Systems & Technologies IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Pegasys Systems & Technologies
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Executive Director Business Development | Director | Finance |
Apps Being Evaluated by Pegasys Systems & Technologies Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||