Nottingham, NG15 0DR,
United Kingdom
Pendragon Technographics
Pendragon Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pendragon and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5334 Pendragon employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pendragon has purchased the following applications: Worldpay for Payment Processing in 2021, Benefex OneHub | Benefits for Benefits Administration in 2020, Pinewood DMS (ex. Pinnacle DMS) for Dealership Management in 2009 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pendragon is running and its propensity to invest more and deepen its relationship with WorldPay , Benefex, a Zellis Company , Pinewood or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pendragon revenues, which have grown to $4.56 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pendragon intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pendragon Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| WorldPay | Legacy | Worldpay | Payment Processing | ERP Financial Management | n/a | 2021 | 2021 |
In 2021, Pendragon implemented Worldpay to handle Payment Processing on its customer facing website. The implementation uses FIS Worldpay integrated into the online checkout to accept card payments and gateway transactions for Pendragon's automotive retail site.
The deployment emphasized web payment gateway integration, with configuration for authorization, capture, settlement, and tokenization capabilities typical of Payment Processing platforms. Operational coverage is focused on eCommerce checkout flows on the Pendragon website, with finance and retail operations involved for transaction reconciliation and dispute handling. Governance and process work centered on payment acceptance policies, PCI aligned controls, and standardized checkout workflow orchestration to maintain consistent authorization and settlement processes.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Benefex, a Zellis Company | Legacy | Benefex OneHub | Benefits | Benefits Administration | HCM | n/a | 2020 | 2020 |
In 2020, Pendragon deployed Benefex OneHub | Benefits as an employee facing benefits portal accessible at https://pendragon.onehub.global. Benefex OneHub | Benefits serves as Pendragon's Benefits Administration solution, providing a centralized web portal for benefits enrollment, employee self service, and benefits communications. The deployment is presented on the corporate website and is positioned to manage benefits lifecycle workflows for HR and Total Rewards functions.
Configuration emphasis appears to be on standard Benefits Administration capabilities including online enrollment, benefits plan documentation, eligibility and life event management, and self service access to policy materials. Operational ownership and governance are aligned to HR benefits teams responsible for configuration of plan options, user entitlements, and communications workflows, with the portal used as the primary point of access for employees. The implementation is structured as a cloud hosted, vendor delivered portal hosted at the referenced site, integrating benefits administration workflows into Pendragon's HR operations.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pinewood | Legacy | Pinewood DMS (ex. Pinnacle DMS) | Dealership Management | ERP Services and Operations | n/a | 2009 | 2009 |
In 2009, Pendragon implemented Pinewood DMS (ex. Pinnacle DMS) as its Dealership Management solution. The implementation centered on a web enabled architecture with a manufacturer interface and modular capabilities for vehicle sales and marketing, aftersales, and bookkeeping and accounts generation, providing a unified application footprint for dealer operations.
Functional deployment of Pinewood DMS (ex. Pinnacle DMS) included vehicle sales and marketing workflows, aftersales scheduling and parts handling, and bookkeeping with accounts generation, aligning transactions between showroom, service, and finance teams. The manufacturer interface supported direct data exchange with OEM systems for vehicle records and warranty flows, and configuration focused on standardizing sales, service, and accounting workflows within the Dealership Management system to centralize transactional data and operational processes.
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Distribution ERP | ERP Services and Operations |
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2006 | 2007 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Pendragon
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Pendragon Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||