AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Penny Hydraulics Tech Stack and Enterprise Applications

Penny Hydraulics AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Slaask Legacy Slaask Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
Penny Hydraulics implemented Slaask in 2017, deploying the Slaask application on its public website under the Chatbots and Conversational AI category. The implementation provides web-based conversational access intended to handle inbound customer and prospect interactions for this UK-based manufacturing firm. The Slaask deployment centers on a website-embedded chat widget, an agent-facing messaging inbox, persistent conversation history, automated greeting and canned response capabilities, and lead capture configuration typical of Chatbots and Conversational AI solutions. Configuration work emphasized widget behavior, visitor contact capture fields, and message routing rules to ensure inquiries are directed to appropriate commercial staff. Operational coverage is focused on the commercial functions, with customer service and sales teams managing live conversations and follow-up. Governance is organized around scripted responses and escalation rules to route complex inquiries to human agents, maintaining consistent handling of website-originated conversations.
Chatbots and Conversational AI AI-Powered Application 2022 2022
Penny Hydraulics Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2022 2022
In 2022 Penny Hydraulics implemented Microsoft 365 for Collaboration. The United Kingdom manufacturing firm is using Microsoft 365 on their website and adopted the Microsoft 365 collaboration suite across the business. Configuration focused on core Microsoft 365 capabilities, including Exchange Online for corporate email, Microsoft Teams for real time collaboration and meetings, SharePoint Online and OneDrive for document management and file sync, and Office desktop applications for productivity. These modules provide standard Collaboration workflows such as messaging, document co authoring, intranet content hosting, and cloud file storage. The deployment follows a cloud first tenant model with centralized Microsoft 365 administration, tenant level user provisioning, and access control applied at the directory and SharePoint site level. Operational coverage targets core business functions including engineering, operations, sales and administration, and supports external facing contact mechanisms surfaced via the corporate website. Governance efforts emphasized role based admin assignments, user lifecycle processes, and data classification aligned to Collaboration workflows to govern permissions and external sharing. The narrative documents system architecture and functional modules implemented with Microsoft 365.
Penny Hydraulics eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Automattic Legacy WooCommerce eCommerce eCommerce n/a 2022 2022
In 2022, Penny Hydraulics implemented WooCommerce on its corporate website to enable direct online sales and order capture. Penny Hydraulics WooCommerce eCommerce supports the companys online product catalog and order processing workflows for its manufacturing parts business, providing a primary digital channel for sales and customer self-service. The deployment uses WooCommerce as a WordPress plugin configured to manage product SKUs, tiered pricing, inventory tracking, shopping cart and checkout flows, tax and shipping rules, and automated order confirmation messaging. Functional modules in scope include catalog management, cart and checkout, order management, basic inventory controls, and customer account management, aligned with standard eCommerce operational terminology. Operational coverage is centered on the public website and touches sales and operations functions for order intake and fulfillment. Governance was implemented through site administrator roles and content permissions for product and catalog maintenance, and order handling processes were routed to internal teams via the platforms administrative order queue and email notifications. No implementation partner is listed for this deployment.
Penny Hydraulics CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2022 2022
Marketing Analytics CRM 2022 2022
Marketing Automation CRM 2021 2021
Penny Hydraulics PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2019 2019
Penny Hydraulics IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at Penny Hydraulics

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Penny Hydraulics Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Penny Hydraulics IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Penny Hydraulics digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Penny Hydraulics Technographics
Penny Hydraulics is a Manufacturing organization based in United Kingdom, with around 83 employees and annual revenues of $13.8 million.
Penny Hydraulics operates a diverse technology stack with applications such as Slaask, Microsoft 365 and WooCommerce, covering areas like Chatbots and Conversational AI, Collaboration and eCommerce.
Penny Hydraulics has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Slaask, Microsoft and Automattic.
Penny Hydraulics recently adopted applications including Xeno in 2022, Microsoft 365 in 2022 and WooCommerce in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Penny Hydraulics’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Penny Hydraulics’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Penny Hydraulics technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.