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● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

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PennyMac
Location
3043 Townsgate Road,
Westlake Village, 91361, CA,
United States
Website
https://www.pennymac.com/
Phone
1 818-224-7442
Artw industry
Banking and Financial Services
Employee
Revenue

PennyMac Technographics

PennyMac Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by PennyMac and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5025 PennyMac employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that PennyMac has purchased the following applications: Exela Lockbox for AR Automation in 2014, CheckR Truework for Employment, Income and Experience Verification in 2024, ICE Mortgage Black Knight MSP for Loan Management in 2016 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems PennyMac is running and its propensity to invest more and deepen its relationship with Exela Technologies , Oracle , CheckR or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing PennyMac revenues, which have grown to $2.41 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PennyMac intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

PennyMac Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Exela Technologies Legacy Exela Lockbox AR Automation ERP Financial Management n/a 2014 2014
ERP Financial ERP Financial Management 2021 2022
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CheckR Legacy CheckR Truework Employment, Income and Experience Verification HCM n/a 2024 2024
In 2024 PennyMac implemented CheckR Truework to automate income and employment verifications. The deployment targeted Employment, Income and Experience Verification workflows within mortgage loan operations, centralizing verification for loan fulfillment teams. The implementation consolidated more than five separate verification processes into a single automated waterfall, sequencing instant verification, credentials, Smart Outreach, and third party verification steps. CheckR Truework was configured to execute the automated waterfall as part of borrower intake and loan processing workflows, reducing manual touchpoints and standardizing verification logic. Functional capabilities implemented included automated income and employment checks, credential validation, outreach orchestration, and third party document collection. Operational coverage focused on PennyMac's loan fulfillment teams within its mortgage operations, aligning verification execution with borrower onboarding and fulfillment pipelines. The rollout emphasized orchestration of verification steps, exception routing, and standardized case handling to support consistent employment and income validation. PennyMac reported a 20% reduction in total verification cost and 14,000 plus hours saved for loan fulfillment teams following the CheckR Truework deployment. Governance changes included centralized verification orchestration and standardized verification workflows to enforce consistent policy and reduce ad hoc manual processing.
HR Compliance HCM 2020 2020
HR Service Delivery HCM 2023 2023
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ICE Mortgage Technology Legacy ICE Mortgage Black Knight MSP Loan Management ERP Services and Operations n/a 2016 2016
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Data Warehouse Analytics and BI 2020 2020
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2021 2021
Collaboration Collaboration 2012 2012
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application, Web and Enterprise Search Content Management 2021 2021
Intelligent Document Processing Content Management 2018 2018
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2021 2021
Customer Analytics CRM 2021 2021
Customer Experience CRM 2020 2020
Customer Experience CRM 2021 2021
Data Management Platform CRM 2021 2021
Data Management Platform CRM 2012 2012
Digital Advertising Platform CRM 2021 2021
Digital Advertising Platform CRM 2021 2021
Digital Advertising Platform CRM 2022 2022
Marketing Automation CRM 2021 2021
Marketing Automation CRM 2021 2021
Marketing Automation CRM 2021 2021
Sales Automation, CRM, Sales Engagement CRM 2021 2021
EPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
EPM EPM 2021 2022
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2021 2021
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2021 2021
Security Orchestration, Automation, and Response (SOAR) CyberSecurity 2021 2021
IT Decision Makers and Key Stakeholders at PennyMac
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by PennyMac Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD PennyMac Technographics

PennyMac is a Banking and Financial Services organization based in United States, with around 5025 employees and annual revenues of $2.41 billion.

PennyMac operates a diverse technology stack with applications such as Exela Lockbox, CheckR Truework and ICE Mortgage Black Knight MSP, covering areas like AR Automation, Employment, Income and Experience Verification and Loan Management.

PennyMac has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Exela Technologies, CheckR and ICE Mortgage Technology.

PennyMac recently adopted applications including CheckR Truework in 2024, UKG HR Service Delivery in 2023 and Magnite (ex Rubicon Project) in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of PennyMac’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates PennyMac’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete PennyMac technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.