Mumbai, 400099,
India
Pentagon System & Services Technographics
Pentagon System & Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pentagon System & Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Pentagon System & Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Pentagon System & Services has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2021, Twilio Sendgrid for Transactional Email in 2020, Amazon EC2 for Application Hosting and Computing Services in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pentagon System & Services is running and its propensity to invest more and deepen its relationship with Google , Twilio , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pentagon System & Services revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pentagon System & Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pentagon System & Services Tech Stack and Enterprise Applications
Pentagon System & Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Pentagon System & Services implemented Google Workspace (Formerly Google G-Suite) under the Collaboration category to standardize corporate communication and document workflows. The deployment leverages core Google Workspace capabilities including Gmail, Calendar, Drive, Docs and Sheets for real time document collaboration, Google Meet for conferencing, and the Admin console for user and device management. The implementation scope covers the company’s India operations and is sized for approximately 300 employees across IT, HR, sales and delivery teams.
Configuration emphasis included organizational units, role based access controls, sharing and retention settings, and endpoint management configured via the Google Workspace Admin console, reflecting standard Collaboration governance and compliance patterns. User provisioning and group structures were set up for centralized account administration and email routing, while collaborative workflows center on shared drives, document versioning and scheduled conferencing. Google Workspace (Formerly Google G-Suite) serves as the primary Collaboration platform supporting corporate email, scheduling, file storage and synchronous collaboration.
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Pentagon System & Services PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Twilio | Legacy | Twilio Sendgrid | Transactional Email | PaaS | n/a | 2020 | 2020 |
In 2020, Pentagon System & Services implemented Twilio Sendgrid for Transactional Email on its website. The deployment centralizes website driven messaging including contact form notifications, client communications, and automated receipts. Twilio Sendgrid was configured to support SMTP API delivery, hosted template management, and event webhooks for bounce and delivery event capture.
The architecture routes outbound messages from the website through Twilio Sendgrid cloud relay, with suppression list handling and sending domain verification implemented to maintain delivery controls. Operational scope covers customer facing communications used by sales and support functions via the company's web channel. Governance emphasizes template version control, delivery monitoring and suppression management to standardize workflows for transactional messaging.
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Pentagon System & Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
In 2021, Pentagon System & Services implemented Amazon EC2 for Application Hosting and Computing Services to host its customer facing website. The deployment uses Amazon EC2 as the core compute layer, providing virtual server instances to run web and application processes for the site.
Configuration centered on EC2 instance provisioning, image management, and compute lifecycle controls, with capacity planning leveraging EC2 scaling capabilities and monitoring for availability. Security and access control were structured through cloud identity and network controls, and operational tasks include patch management, logging, and instance health monitoring to maintain site uptime.
Operational ownership resides with the IT and web operations teams, who manage deployment workflows, configuration management, and runbook driven maintenance across the website. The implementation aligns Amazon EC2 Application Hosting and Computing Services with the company web function and established cloud infrastructure workflows, enabling repeatable provisioning and observable production operations.
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Backup as a Service (BaaS) | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Pentagon System & Services
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Apps Being Evaluated by Pentagon System & Services Executives
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