Pepper Money UK
Harman House, 1 George St,
London, UB8 1QQ,
United Kingdom
London, UB8 1QQ,
United Kingdom
44 33 3370-5555
Banking and Financial Services
Pepper Money UK Technographics
Pepper Money UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pepper Money UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Pepper Money UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pepper Money UK has purchased the following applications: TechnologyOne ERP for ERP Financial in 2023, IBM Planning Analytics for EPM in 2017, Anywhere365 Contact Center for Call Center in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pepper Money UK is running and its propensity to invest more and deepen its relationship with TechnologyOne , IBM , Workstreampeople or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pepper Money UK revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pepper Money UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pepper Money UK Tech Stack and Enterprise Applications
Pepper Money UK ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TechnologyOne | Legacy | TechnologyOne ERP | ERP Financial | ERP | n/a | 2023 | 2023 |
In 2023, Pepper Money UK implemented TechnologyOne ERP as its ERP Financial application. TechnologyOne ERP is deployed on their website and centralizes the company’s core financial processes for accounting, treasury and procurement. The implementation targets finance and procurement business functions across the 400 person organization.
Configuration centered on standard ERP Financial modules including general ledger, accounts payable, accounts receivable, fixed assets and procurement, with configured approval workflows and master data controls to support transaction processing and financial close activities. Operational governance applied role based access controls, workflow approval routing and change management for chart of accounts and financial process definitions. The project positions Pepper Money UK TechnologyOne ERP ERP Financial to serve as the primary system of record for corporate finance functions.
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Pepper Money UK EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Planning Analytics | EPM | EPM | n/a | 2017 | 2017 |
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Pepper Money UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workstreampeople | Legacy | Anywhere365 Contact Center | Call Center | CRM | n/a | 2018 | 2018 |
In 2018, Pepper Money UK deployed the Anywhere365 Contact Center as a Call Center solution to centralize customer contact and telephony operations for its UK business functions. The implementation targeted core contact center workflows and agent operations, connecting telephony and collaboration tooling to support customer service and contact management.
Anywhere365 Contact Center was configured to provide enterprise call routing and CTI integration, leveraging an integrated Skype for Business connection to enable agent presence, queue management, and desktop call handling. The implementation emphasized agent and supervisor workflows typical of a Call Center deployment, integrating with Office 365 collaboration services including Exchange Online, Exchange Online Protection, Advanced Threat Protection, SharePoint and Teams to align messaging, scheduling and case workflows with contact handling.
The deployment architecture extended across hybrid cloud and on premise infrastructure, using COLT MPLS and Azure ExpressRoute for WAN connectivity, Cisco ASA firewall appliances and HP Aruba switching and Wi Fi for on premise LAN and WLAN. Two Azure data centers in Amsterdam and Dublin were provisioned with Azure Site Recovery mode for resiliency, and a third AWS data center in London provided business continuity via a cloud connect circuit into the COLT MPLS. Azure-side components included hybrid On Prem Active Directory synchronized with Azure AD Connect, a full PKI solution for certificate governance, and separate Azure subscriptions to segment production, UAT and development DPR backend server environments, all protected by resilient Barracuda firewalls including Azure Marketplace deployment.
Governance and operations were implemented through Intune managed Windows as a Service for Windows 10 builds, Intune mobile device management, and policy driven application deployment. Backup strategy used Veeam to protect Office 365 and critical server data with copies stored outside the Microsoft environment. Security and certificate lifecycle processes were formalized via the PKI and firewall segmentation, and the Anywhere365 Contact Center integration with Skype for Business aligned contact center operations with existing collaboration and IT operations teams.
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Call Tracking and Recording | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2018 | 2018 |
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Pepper Money UK Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Pepper Money UK Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2019 | 2019 |
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Pepper Money UK ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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Pepper Money UK TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Pepper Money UK PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2022 | 2022 |
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Pepper Money UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Pepper Money UK CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EMM / MDM / MAM | CyberSecurity |
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2018 | 2018 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Pepper Money UK
| First Name | Last Name | Title | Function | Department | Phone | |
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Managing Director | Director | Finance | |
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Marketing Director | Director | Marketing | |
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Customer Marketing Manager | Manager | Customer Service | |
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Senior CRM Executive | Director | IT | |
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Head Of Digital Innovation | Director | IT | |
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Head Of Sales - Second Charge Mortgages | Director | Sales | |
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Head Of Operations | Director | Finance | |
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Chief Operating Officer | CXO | Finance | |
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Chief Information Officer | CXO | IT | |
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Apps Being Evaluated by Pepper Money UK Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Pepper Money UK IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Pepper Money UK digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Pepper Money UK Technographics
Pepper Money UK is a Banking and Financial Services organization based in United Kingdom,
with around 400 employees and annual revenues of $50.0 million.
Pepper Money UK operates a diverse technology stack with applications such as
TechnologyOne ERP, IBM Planning Analytics and Anywhere365 Contact Center,
covering areas like ERP Financial, EPM and Call Center.
Pepper Money UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as TechnologyOne, IBM and Workstreampeople.
Pepper Money UK recently adopted applications including
TechnologyOne ERP in 2023, Infinity Call Tracking in 2022 and Twilio Sendgrid in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Pepper Money UK’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Pepper Money UK’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Pepper Money UK technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.