Nottingham, NG8 6BA,
United Kingdom
Peppermint Technology Ltd Technographics
Peppermint Technology Ltd Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Peppermint Technology Ltd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Peppermint Technology Ltd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Peppermint Technology Ltd has purchased the following applications: Microsoft Cortana Intelligence Suite for Analytics and BI in 2018, Microsoft 365 for Collaboration in 2016, Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) for Digital Signing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Peppermint Technology Ltd is running and its propensity to invest more and deepen its relationship with Microsoft , Adobe Systems , ClickDimensions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Peppermint Technology Ltd revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Peppermint Technology Ltd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Peppermint Technology Ltd Tech Stack and Enterprise Applications
Peppermint Technology Ltd Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Cortana Intelligence Suite | Analytics and BI | Analytics and BI | n/a | 2018 | 2018 |
In 2018, Peppermint Technology Ltd integrated Microsoft Cortana Intelligence Suite into its legal and case management platform. The Microsoft Cortana Intelligence Suite implementation, classified under Analytics and BI, is focused on delivering automated complaints handling and analytics capabilities for Peppermint Technology's law firm customers.
The implementation centers on an automated complaints module that ingests client communications, applies natural language processing for sentiment analysis and key phrase extraction, and generates structured analytics for case triage. Functional components include text analytics pipelines, model scoring for positive or negative sentiment, entity and phrase extraction, and automated routing logic that assigns complaints to the appropriate department within a law firm.
Integration is realized by embedding Microsoft Cortana Intelligence Suite services into the existing legal and case management platform, enabling API-driven handoffs from complaint intake to case creation and departmental queues. Operational coverage focuses on customer-facing complaints workflows across law firm clients, with governance designed around routed case records, audit trail capture, and workflow orchestration inside the case management system.
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Peppermint Technology Ltd Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Peppermint Technology Ltd implemented Microsoft 365. The Microsoft 365 deployment is used on their website and across the organisation to deliver Collaboration capabilities for a 100-person professional services firm headquartered in the United Kingdom. Implementation focused on core Microsoft 365 productivity services including Exchange Online email, Microsoft Teams messaging, OneDrive file storage and SharePoint content hosting, consolidating communications and document management within a single Microsoft tenant.
Configuration and operational coverage follow a centralized tenant model with administrator role separation, user provisioning workflows and content governance controls such as retention and sharing policies typical of Microsoft 365 Collaboration deployments. The implementation supports business functions spanning consulting delivery, client engagement and internal operations, and surfaces collaboration features through their public website. Operational procedures include department-level provisioning and role-based access to enforce governance and streamline collaboration across teams.
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Peppermint Technology Ltd Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) | Digital Signing | Content Management | n/a | 2020 | 2020 |
In 2020 Peppermint Technology Ltd implemented Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) as a Digital Signing solution embedded on its public website. The deployment used Adobe Acrobat Sign as a cloud SaaS signing layer invoked from web-facing forms and contract flows to capture client e-signatures, with browser-based signing sessions that route documents to signers and retain audit records within the Adobe-hosted environment. This implementation established Adobe Acrobat Sign as the primary web-facing e-signature mechanism for client agreements.
Functional capabilities implemented align with typical Digital Signing workflows and include template-driven documents, signature capture, signer authentication, and audit trail reporting to support compliant sign-off. Operational scope focused on client-facing business functions such as sales and professional services delivery, where web-initiated signature flows standardized document execution. Governance centered on centralized template management and standardized signing workflows to ensure consistent client onboarding and contract execution procedures using Adobe Acrobat Sign.
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Peppermint Technology Ltd CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2020 | 2020 |
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Peppermint Technology Ltd IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Peppermint Technology Ltd CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Web Gateways (SWG) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Peppermint Technology Ltd
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Head of Product | Director | Finance | ||||
| CTO | CXO | Finance | ||||
| Head of Product Enablement | Director | Finance | ||||
| Product Manager | Manager | Finance |
Apps Being Evaluated by Peppermint Technology Ltd Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||