Woburn, 1801, MA,
United States
Percussion Software Technographics
Percussion Software Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Percussion Software and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 110 Percussion Software employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Percussion Software has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Percussion Rhythmyx for Web Content Management in 2013, Oracle NetSuite CRM for CRM in 2004 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Percussion Software is running and its propensity to invest more and deepen its relationship with Google , Percussion Software , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Percussion Software revenues, which have grown to $13.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Percussion Software intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Percussion Software Tech Stack and Enterprise Applications
Percussion Software Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Percussion Software implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment established Google Workspace (Formerly Google G-Suite) as the corporate productivity and communication backbone for Percussion Software, supporting company-wide email, calendaring, and collaborative document workflows for an organization of approximately 110 employees.
The implementation configured core Collaboration modules including Gmail, Google Drive, Google Docs, Sheets, Slides, Google Calendar, and Google Meet, with administration centralized through the Google Workspace admin console. Standard category-aligned capabilities such as user provisioning, group-based access controls, shared drives, document sharing permissions, and administrative policy controls were applied to manage collaboration and content lifecycle across teams.
Operational coverage spans organization-wide business functions where Collaboration is fundamental to daily work, including internal communications and collaborative content creation. Governance practices align with Google Workspace administration, using domain-level account management, role based administrative privileges, and policy driven sharing and retention controls to standardize workflows and secure corporate collaboration assets.
|
Percussion Software Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Percussion Software | Legacy | Percussion Rhythmyx | Web Content Management | Content Management | n/a | 2013 | 2013 |
In 2013 Percussion Software implemented Percussion Rhythmyx on its public website. Percussion Rhythmyx serves as their Web Content Management platform, providing the central content repository and publishing layer for site content used by the organization.
The implementation leverages core Web Content Management capabilities including content authoring, template driven rendering, content modeling, and staged publishing workflows to enforce editorial review and approvals. Configuration focuses on site structure, template management, and content lifecycle controls to support consistent page rendering and managed publication of marketing and communications content, with operational ownership centered in content operations and marketing teams.
|
Percussion Software CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite CRM | CRM | CRM | n/a | 2004 | 2004 |
In 2004, Percussion Software implemented Oracle NetSuite CRM. The cloud-based Oracle NetSuite CRM was provisioned as the central CRM platform to support sales, marketing, and customer service functions at Percussion Software.
Implementation scope centered on core CRM modules typical for the category, including contact and account management, lead and opportunity management, sales pipeline and activity management, case management for customer support, and reporting and dashboards. Configuration emphasized role-based access, staged opportunity workflows, centralized customer records, and automation for task routing and follow-up reminders to align daily operations with defined sales and service processes.
Operational coverage focused on the sales, marketing, and customer support teams, with governance instituted around a single data model, record ownership rules, naming conventions, and activity logging standards. Data stewardship and workflow approval gates were established to standardize use of Oracle NetSuite CRM across teams and to enforce consistent processes and data hygiene.
|
|
|
|
|
CRM | CRM |
|
2011 | 2011 |
|
|
|
|
|
Customer Support | CRM |
|
2014 | 2014 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2011 | 2011 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2011 | 2011 |
|
Percussion Software ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2021 | 2021 |
|
Percussion Software IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2016 | 2016 |
|
IT Decision Makers and Key Stakeholders at Percussion Software
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
President & Chief Operating Officer | CXO | Finance | |
|
|
|
VP of Sales | VP | Sales | |
|
|
|
Finance Director | Director | Finance | |
|
Apps Being Evaluated by Percussion Software Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||