Kent, 98032, WA,
United States
Performance Home Medical Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Performance Home Medical and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 170 Performance Home Medical employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Performance Home Medical has purchased the following applications: Microsoft 365 for Collaboration in 2016, Brightree Document Management for Document Management in 2025, Brightree Inventory Management for Inventory Management in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Performance Home Medical is running and its propensity to invest more and deepen its relationship with Microsoft , ResMed , WiredMinds or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Performance Home Medical revenues, which have grown to $65.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Performance Home Medical intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ResMed | Legacy | Brightree Document Management | Document Management | Content Management | n/a | 2025 | 2025 |
In 2025, Performance Home Medical deployed Brightree Document Management in the Document Management category as part of a Brightree platform deployment that included Brightree’s resupply SNAP. Performance Home Medical in Washington state implemented resupply SNAP in early 2025 to automate patient outreach and workflows, a deployment described in Brightree's case study. Operational scope focused on resupply and rePAP program workflows, spanning patient outreach and order-processing functions within the provider's operations.
Brightree Document Management and MyForms modules were configured to support electronic document capture, structured forms, and automated resupply communications, reflecting common Document Management capabilities within Brightree platform deployments. Configuration centered on automating patient outreach sequences and embedding document-driven tasks into order-processing workflows, enabling staff to handle resupply communications and related documentation more consistently. The deployment increased rePAP engagement to roughly 15–20% of monthly setups and improved order-processing efficiency, outcomes reported in the Brightree account of the resupply SNAP rollout.
|
SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ResMed | Legacy | Brightree Inventory Management | Inventory Management | SCM | n/a | 2025 | 2025 |
In 2025, Performance Home Medical implemented Brightree Inventory Management in an HME and post-acute inventory and resupply use case deployed in the United States. The implementation explicitly leveraged Brightree resupply SNAP and Brightree reporting to identify eligible PAP patients, automate patient outreach, and scale a rePAP program that supported increased virtual setup activity. Brightree Inventory Management was used as the Inventory Management application to operationalize resupply workflows and programmatic patient engagement.
Configuration and functional modules focused on Brightree resupply SNAP, the Brightree resupply module, and Brightree reporting, aligning inventory management workflows with clinical outreach. Workflows were configured to flag PAP eligibility, automatically trigger outreach sequences, and schedule resupply events that could be completed as virtual setups, reflecting standard Inventory Management capabilities around automated replenishment and event orchestration. The implementation emphasized reporting driven patient identification and automated communications rather than manual case finding.
Operational coverage included HME clinical operations and resupply teams supporting rePAP enrollment and monthly setup processes, with governance centered on automated outreach rules and reporting-based eligibility criteria. The vendor case study documents outcomes reported in early 2025, noting the rePAP program increased rePAP contribution to 15–20% of monthly setups and enabled more virtual setups, while the Brightree resupply module usage is explicitly called out in the case study.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Lead Generation | CRM |
|
2016 | 2016 |
|
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|
|
|
Tag Management | CRM |
|
2019 | 2019 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
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|
|
|
Content Delivery Network | IaaS |
|
2023 | 2023 |
|
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|
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|
Domain Name System (DNS) | IaaS |
|
2016 | 2016 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Security (AppSec) | CyberSecurity |
|
2022 | 2022 |
|
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|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
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Secure Sockets Layer (SSL) | CyberSecurity |
|
2019 | 2019 |
|
|
|
|
|
Web Application Firewalls (WAF), Phishing Protection | CyberSecurity |
|
2023 | 2023 |
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