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PHS Group
Location
Block B, Western Industrial Estate,
Caerphilly, CF83 1XH,
United Kingdom
Website
https://www.phs.co.uk/
Phone
44 29 2085 1000
Artw industry
Professional Services
Employee
Revenue

PHS Group Technographics

PHS Group Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by PHS Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 PHS Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that PHS Group has purchased the following applications: Eploy Applicant Tracking System for Applicant Tracking System, Candidate Relationship Management in 2021, IFS PSO (Planning and Scheduling Optimization) for Enterprise Asset Management in 2020, WhosOn Hybrid Chat for Chatbots and Conversational AI in 2015 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems PHS Group is running and its propensity to invest more and deepen its relationship with Eploy , Edenred , IFS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing PHS Group revenues, which have grown to $450.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PHS Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

PHS Group Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Eploy Legacy Eploy Applicant Tracking System Applicant Tracking System, Candidate Relationship Management HCM n/a 2021 2021
Employee Recognition and Rewards Management HCM 2020 2021
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IFS Legacy IFS PSO (Planning and Scheduling Optimization) Enterprise Asset Management ERP Services and Operations n/a 2020 2020
In 2020, PHS Group implemented IFS PSO (Planning and Scheduling Optimization) to automate technician scheduling within Enterprise Asset Management for its field service operations. PHS Group is a UK hygiene and workplace services provider managing more than 5 million visits annually by its field engineers, and the deployment targeted centralized schedule orchestration and AI-driven route planning for its nationwide operations. IFS PSO (Planning and Scheduling Optimization) was configured to deliver AI-powered scheduling and dynamic dispatch capabilities, eliminating next-day manual route planning and increasing average jobs per day from 18.5 to over 26, with top performers reaching 35. The implementation emphasized algorithmic schedule optimization, multi-stop route consolidation, and real-time adaptability to auto-flag and re-route missed jobs, improving service consistency and day-to-day planner efficiency. Operational scope covered field operations, scheduling and planning teams, and service delivery management, supporting PHS’s strategic move toward outcome-based service delivery. Governance adjustments included new exception-handling workflows for re-routing, planner oversight of AI suggestions, and operational rules to balance technician workload and customer SLAs. Explicit outcomes reported include a 40% productivity increase, avoidance of more than 100 new hires, reduced travel time and emissions, and improved driver work-life balance, alongside service consistency gains of over 40 percentage points. The deployment demonstrates how IFS PSO within Enterprise Asset Management can shift workforce scheduling from reactive task assignment to predictive, outcome-focused service orchestration.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Parker Software Legacy WhosOn Hybrid Chat Chatbots and Conversational AI AI-Powered Application n/a 2015 2015
SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Fleet Management SCM 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2021 2021
Marketing Automation CRM 2019 2019
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2019 2019
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2021 2021
Cloud Storage IaaS 2022 2022
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2020 2020
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2018 2018
IT Decision Makers and Key Stakeholders at PHS Group
First Name Last Name Title Function Department Email Phone
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Show All Contacts
Apps Being Evaluated by PHS Group Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD PHS Group Technographics

PHS Group is a Professional Services organization based in United Kingdom, with around 3000 employees and annual revenues of $450.0 million.

PHS Group operates a diverse technology stack with applications such as Eploy Applicant Tracking System, IFS PSO (Planning and Scheduling Optimization) and WhosOn Hybrid Chat, covering areas like Applicant Tracking System, Candidate Relationship Management, Enterprise Asset Management and Chatbots and Conversational AI.

PHS Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Eploy, IFS and Parker Software.

PHS Group recently adopted applications including Amazon S3 in 2022, Eploy Applicant Tracking System in 2021 and Hotjar in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of PHS Group’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates PHS Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete PHS Group technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.