North Miami, 33181, FL,
United States
Pet Supermarket Technographics
Pet Supermarket Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pet Supermarket and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1400 Pet Supermarket employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pet Supermarket has purchased the following applications: InvoiceWorks for AP Automation in 2025, Sterling Background Check for BackGround Screening in 2016, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pet Supermarket is running and its propensity to invest more and deepen its relationship with onPhase , Sterling Talent Solutions , eduMe or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pet Supermarket revenues, which have grown to $290.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pet Supermarket intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pet Supermarket Tech Stack and Enterprise Applications
Pet Supermarket ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| onPhase | Legacy | InvoiceWorks | AP Automation | ERP | n/a | 2025 | 2025 |
In 2025, Pet Supermarket implemented InvoiceWorks from onPhase to provide AP Automation and Document Management. The deployment routed vendor invoices automatically into approval workflows to accelerate approvals for the retail finance team in the United States. According to the onPhase case study, invoice reviews were reduced from minutes to about 10 seconds, delivering faster visibility and control for the finance organization.
Configuration focused on automated invoice capture, document indexing, and role based approval routing within InvoiceWorks, aligning with standard AP Automation functional workflows. Approval paths were modeled to reflect finance role hierarchies and to escalate exceptions, while searchable document storage supported audit and supplier inquiry processes. The implementation emphasized transaction orchestration and electronic document management instead of manual paper handling.
Operational scope was centered on Pet Supermarket accounts payable and retail finance operations across the United States, changing day to day invoice review and approval processes to electronic routing and expedited reviews. Governance workstreams included workflow configuration, approver mapping, and document retention policies to sustain visibility and control. The case study provides concrete operational outcome data on reduced review times without disclosing broader rollout metrics.
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AP Automation | ERP |
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2025 | 2025 |
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Pet Supermarket HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2016 | 2016 |
In 2016, Pet Supermarket implemented Sterling Background Check under the BackGround Screening category. The deployment supported HR operations for a 1,400 employee retail chain, with screening activity focused on recruiting for two Fulfillment Distribution Centers and the Transportation department, anchored at the Sunrise, FL site.
Sterling Background Check provided core background checks and drug screening capability and was embedded into onboarding workflows to complete New Hire paperwork and orientation tasks. HR Generalists used Sterling Background Check to initiate candidate checks, monitor screening status, and document clearance for hires.
Operationally the system was used alongside recruiting activities such as posting positions, managing temporary agency contracts, and tracking employee referrals for payouts. The application functioned as the screening control point for pre hire clearance across fulfillment and transportation hiring.
Governance and process responsibilities remained with HR, where Generalists guided managers on policy language, documentation, and disciplinary steps, coordinated with Benefits for open enrollment communications, and interfaced with Workers Comp and FMLA processes while relying on Sterling Background Check for screening outputs. The rollout reflects an HR centric integration of Sterling Background Check into recruiting and onboarding workflows without named technical integrations.
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Learning and Development | HCM |
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2024 | 2024 |
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Talent Sourcing | HCM |
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2013 | 2013 |
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Pet Supermarket Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Pet Supermarket deployed Microsoft 365 as its Collaboration platform across its approximately 1,400 employees, and Microsoft 365 presence is observable on the company website. The deployment is described in the context of corporate retail operations and positions Microsoft 365 as the primary collaboration layer for email, content and employee communication.
Microsoft 365 was configured to deliver standard collaboration capabilities including hosted email and calendaring, intranet and document management, team chat and meetings, and cloud file storage and synchronization. The implementation leverages Exchange Online style mail flow, SharePoint Online style content sites, Microsoft Teams style communications, and OneDrive style personal file services to support knowledge sharing and store communications workflows.
Operational governance centers on central tenant administration, role based access controls, and content sharing policies to manage retail and corporate collaboration. Microsoft 365 assets are referenced on the public website, indicating use of the platform for externally visible content or authentication flows, and administration focuses on policy enforcement, user provisioning, and secure file collaboration across the business functions that rely on the Collaboration platform.
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Pet Supermarket eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2019 | 2019 |
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eCommerce | eCommerce |
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2022 | 2022 |
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Pet Supermarket CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Pet Supermarket ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Pet Supermarket PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2012 | 2012 |
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Pet Supermarket IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Pet Supermarket CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Pet Supermarket
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Pet Supermarket Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||