Pet Valu Holdings Technographics
Pet Valu Holdings Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pet Valu Holdings and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 Pet Valu Holdings employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pet Valu Holdings has purchased the following applications: CyberSource Payment Management Platform for Payment Processing in 2021, RELEX Price Optimization for Price Optimization in 2024, Oracle Endeca for Analytics and BI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pet Valu Holdings is running and its propensity to invest more and deepen its relationship with CyberSource, Visa company , RELEX Solutions , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pet Valu Holdings revenues, which have grown to $526.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pet Valu Holdings intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pet Valu Holdings Tech Stack and Enterprise Applications
Pet Valu Holdings ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CyberSource, Visa company | Legacy | CyberSource Payment Management Platform | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, Pet Valu Holdings implemented CyberSource Payment Management Platform on its public ecommerce site. The CyberSource Payment Management Platform was deployed as the primary Payment Processing engine to handle online checkout payment flows, card authorization and settlement, and tokenization for Pet Valu's website.
The deployment centralizes payment gateway functions and standard Payment Processing capabilities including tokenization, fraud screening orchestration, and hosted payment pages to reduce merchant card data exposure. Operational scope is focused on ecommerce and finance functions, embedding payment operations into checkout, order management, and financial reconciliation processes on the website, and establishing payment governance and compliance controls aligned with online retail payment operations.
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Pet Valu Holdings ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| RELEX Solutions | Legacy | RELEX Price Optimization | Price Optimization | ERP Services and Operations | Logic Information Systems | 2024 | 2024 |
In 2024, Pet Valu Holdings selected and began implementing RELEX Price Optimization to modernize merchandising systems and centralize pricing and promotions planning across more than 780 retail locations and nation-wide digital channels. The initiative positions RELEX Price Optimization as the primary Price Optimization platform for merchandising and promotions workflows at the Canadian pet retailer, explicitly tying the 2024 program to merchandising transformation and AI-driven data visibility for promotions planning and price optimization.
RELEX Price Optimization was provisioned to standardize promotion design, automate price recommendations, and enable promotion scenario simulation and demand-aligned pricing decisions. Functional capabilities implemented include centralized promotion planning, automated price optimization engines, promotion simulation and testing, and consolidated analytics for merchandising and category teams, aligning with common Price Optimization category workflows and automated demand signal consumption.
Logic Information Systems is the implementation partner providing program management, change management, and data integration services, and integration work is scoped to connect RELEX Price Optimization with store and digital channel data sources. Deployment architecture emphasizes operational integration with point-of-sale and e-commerce transaction feeds, merchandising master data, and supply chain planning inputs to ensure price and promotion plans reflect inventory and demand signals across the retail estate.
Governance and rollout are being structured around merchandising and pricing teams, with Logic managing phased rollout, stakeholder change management, and data onboarding. Pet Valu leadership communicated expectations that the platform will enhance the way pricing and promotions are designed, executed and measured, and that RELEX will support the efficient integration and marketing of newly acquired products.
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Pet Valu Holdings Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Endeca | Analytics and BI | Analytics and BI | n/a | 2021 | 2021 |
In 2021, Pet Valu Holdings deployed Oracle Endeca on its website. The deployment positions Oracle Endeca within the Analytics and BI category to support site search and product discovery on Pet Valu Holdings' public ecommerce site, with a focus on customer-facing navigation and catalog exploration.
Oracle Endeca was configured to provide faceted navigation, relevance tuning, and an indexing pipeline that ingests the retail catalog and product metadata. The implementation included a merchandising console for editors to adjust ranking and promotions, plus analytics instrumentation to capture search queries and interaction signals for iterative tuning. Oracle Endeca is used to surface category hierarchies, attribute filters, and search result segments that align with merchandising rules and taxonomies.
Operationally the solution integrates with the Pet Valu website front end and product feed, with scheduled index refreshes and content synchronization to reflect inventory and pricing changes on the Canadian site. Governance is structured around ecommerce and merchandising teams who maintain catalogs, manage relevance rules and perform ongoing tuning of search schemas and synonyms. The deployment scope is the customer-facing ecommerce environment on petvalu.ca and supports online merchandising and digital merchandising workflows.
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Pet Valu Holdings Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2022 | 2022 |
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Pet Valu Holdings CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2022 | 2022 |
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Trade Promotion Management | CRM |
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2024 | 2024 |
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Pet Valu Holdings IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Pet Valu Holdings
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Pet Valu Holdings Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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