PFD Food Services
6 Henderson Rd, Knoxfield,
Melbourne, 3180, VIC,
Australia
Melbourne, 3180, VIC,
Australia
61 3 9756-2200
Distribution
PFD Food Services Technographics
PFD Food Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PFD Food Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 PFD Food Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PFD Food Services has purchased the following applications: PageUp ATS for Applicant Tracking System in 2017, QAD Adaptive ERP (ex MFG/PRO) for Manufacturing ERP in 2013, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PFD Food Services is running and its propensity to invest more and deepen its relationship with PageUp , Dayforce , Gold Key PHR or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PFD Food Services revenues, which have grown to $620.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PFD Food Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PFD Food Services Tech Stack and Enterprise Applications
PFD Food Services HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PageUp | Legacy | PageUp ATS | Applicant Tracking System | HCM | n/a | 2017 | 2017 |
In 2017 PFD Food Services implemented PageUp ATS, deploying the PageUp Applicant Tracking System on its public careers site to centralize candidate intake and on boarding workflows. The implementation was led from the Recruitment, Remuneration and Benefits function and aligned with the company’s HR sourcing and talent activities that support a 2,800 employee client base and 60 plus branches nationally.
Configuration and implementation concentrated on the recruitment and on boarding modules of PageUp ATS, with explicit responsibility assigned to the Recruitment, Remuneration and Benefits Manager. Functional capabilities implemented reflected standard Applicant Tracking System workflows, including careers site application intake, applicant tracking and pipeline management, candidate screening rules, interview coordination and the orchestration of on boarding steps.
Operational ownership and governance were maintained by a compact HR structure, comprising one Talent Advisor and five HR Business Partners who managed state and business unit recruitment execution and system administration. The PageUp ATS served as the primary Applicant Tracking System for PFD Food Services, instrumenting recruitment and on boarding processes while interfacing with broader HR governance such as employee relations, annual salary review coordination and remuneration oversight managed by the HR leadership team.
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Core HR | HCM |
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2024 | 2024 |
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Employee Recognition and Rewards Management | HCM |
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2011 | 2011 |
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Environment, Health and Safety (EHS) | HCM |
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2019 | 2019 |
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Learning and Development | HCM |
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2024 | 2024 |
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Onboarding | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2014 | 2014 |
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Payroll | HCM |
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2024 | 2024 |
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Time and Attendance | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2015 | 2015 |
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PFD Food Services ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| QAD | Legacy | QAD Adaptive ERP (ex MFG/PRO) | Manufacturing ERP | ERP Services and Operations | n/a | 2013 | 2014 |
In 2013, PFD Food Services implemented QAD Adaptive ERP (ex MFG/PRO) as its Manufacturing ERP for warehousing and distribution operations in Australia. The implementation was sized to support a 3,000 employee distribution business with reported revenue of 620000000, and the deployment focused on inventory control and operational compliance across site-level warehouse functions.
The QAD Adaptive ERP (ex MFG/PRO) rollout configured core Manufacturing ERP capabilities, including inventory management and stock control workflows such as stocktake and cycle counts, warehouse management capabilities, procurement and supplier relationship processes, and compliance-oriented functionality to support HACCP and OH&S practices. Configuration emphasized transactional controls for receipts, issues, and inventory traceability while aligning system behavior to established MFG PRO procedures and functionality used by warehouse staff.
Operational coverage centered on stock control teams and site warehouse personnel, reflecting job-level requirements such as high risk forklift licence, Certificate III in Warehousing, and strong product and warehouse process knowledge. The implementation supported role-driven operational processes for receiving, putaway, picking and stock reconciliation, with reporting and data extraction practices compatible with intermediate Microsoft Office skills used by operational analysts and supervisors.
Governance and process changes included formalized cycle count and stocktake procedures, role-based access tailored to stock controller responsibilities, and procedural alignment with supplier relationship management and safety compliance. Training and onboarding emphasized MFG Pro procedures, analytical skills for inventory governance, and adherence to OH&S and HACCP controls for ongoing operational compliance.
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PFD Food Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, PFD Food Services implemented Microsoft 365 to provide core Collaboration capabilities across its corporate environment. The public website signals active use of Microsoft 365, indicating a cloud-hosted Microsoft 365 tenant underpinning employee collaboration and productivity services. PFD Food Services Microsoft 365 Collaboration supports business functions such as corporate communications, document collaboration, and team coordination within the distribution business.
The implementation centers on standard Microsoft 365 functional modules, including Exchange Online for enterprise email, SharePoint Online for intranet and document management, Microsoft Teams for meetings and persistent chat, and OneDrive for personal file storage. Administrative control is organized around a centralized tenant model with role-based access controls and content governance constructs typical of Collaboration deployments, enabling unified policy enforcement and content lifecycle management. The narrative focuses on cloud tenancy, modular collaboration services, and identity-driven access as the core architecture observed from the company site usage of Microsoft 365.
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PFD Food Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2017 | 2017 |
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PFD Food Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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PFD Food Services CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at PFD Food Services
| First Name | Last Name | Title | Function | Department | Phone | |
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Human Resources Director | Director | HR | |
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HR Director | Director | HR | |
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General Manager - Group Operations | Manager | Finance | |
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CFO | CXO | Finance | |
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CIO | CXO | Finance | |
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National Payroll Manager | Manager | Finance | |
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Recruitment, Remuneration and Benefits Manager | Manager | HR | |
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CFO | CXO | Finance | |
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Group Accounting Services Manager | Manager | Finance | |
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Business Systems Manager | Manager | IT | |
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Accounts Payable Manager | Manager | Finance | |
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Payroll & Workforce Manager | Manager | HR | |
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Human Resources Director | Director | HR | |
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National Payroll Manager | Manager | HR | |
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Apps Being Evaluated by PFD Food Services Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from PFD Food Services IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the PFD Food Services digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD PFD Food Services Technographics
PFD Food Services is a Distribution organization based in Australia,
with around 3000 employees and annual revenues of $620.0 million.
PFD Food Services operates a diverse technology stack with applications such as
PageUp ATS, QAD Adaptive ERP (ex MFG/PRO) and Microsoft 365,
covering areas like Applicant Tracking System, Manufacturing ERP and Collaboration.
PFD Food Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as PageUp, QAD and Microsoft.
PFD Food Services recently adopted applications including
Ceridian Dayforce HCM in 2024, Ceridian Dayforce Learning in 2024 and Ceridian Dayforce Payroll in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of PFD Food Services’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates PFD Food Services’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete PFD Food Services technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.