Pfizer UK
Ramsgate Road,,
Sandwich, CT13 9NJ,
United Kingdom
Sandwich, CT13 9NJ,
United Kingdom
44 13 0461-6161
Life Sciences
Pfizer UK Technographics
Pfizer UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pfizer UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Pfizer UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pfizer UK has purchased the following applications: Infor SunSystems for ERP Financial in 2007, Benefex Cloud8 BEAM at WorkTM for Benefits Administration in 2018, IBM Tririga Real Estate Management for Facility Management in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pfizer UK is running and its propensity to invest more and deepen its relationship with Infor , SAP , Benefex, a Zellis Company or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pfizer UK revenues, which have grown to $3.88 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pfizer UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pfizer UK Tech Stack and Enterprise Applications
Pfizer UK ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2007 | 2007 |
In 2007, Pfizer UK implemented Infor SunSystems as part of a global program to retire server infrastructure supporting commercial Finance across 60 countries, positioning the deployment within an ERP Financial framework. The initiative was led by a program lead for a large Global project and targeted the commercial Finance function with a centralized application footprint to standardize transactional finance processing.
Configuration work focused on core ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, cash management, and financial reporting. The implementation emphasized a centralized chart of accounts, multi-currency transaction handling, and consolidated period-close workflows to support cross-border commercial operations, along with automation of transactional posting and close controls consistent with financial governance requirements.
Architecturally the program consolidated distributed finance servers into a centralized Infor SunSystems deployment, enabling decommissioning of on-premise servers that had been supporting commercial Finance across the 60-country footprint. Rollout governance centered on program-level coordination, phased country onboarding, and coordinated cutover planning to standardize finance processes and controls. The explicitly stated operational outcome was the retirement of server infrastructure supporting commercial Finance, reducing the server estate for that function.
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ERP Financial | ERP |
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2015 | 2015 |
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Expense Management | ERP |
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2010 | 2011 |
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Pfizer UK HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Benefex, a Zellis Company | Legacy | Benefex Cloud8 BEAM at WorkTM | Benefits Administration | HCM | n/a | 2018 | 2018 |
In 2018, Pfizer UK deployed Benefex Cloud8 BEAM at WorkTM as its Benefits Administration solution. The implementation is accessible through the Pfizer benefits portal on their website and targets the UK employee population of roughly 2,500, using the Benefex, a Zellis Company, Cloud8 platform to provide web‑facing benefit services.
The deployment implements core Benefits Administration capabilities typical of the category, including employee self service for open enrollment and lifecycle events, configurable plan and eligibility rules, benefits communication and employee statements, and administrative consoles for configuration and policy management. Benefex Cloud8 BEAM at WorkTM is presented as the centralized benefits administration interface, supporting configurable workflows for enrollment windows and dependent management.
The system is delivered via the Benefex Cloud8 gateway and is embedded on Pfizer UK’s benefits website, providing a cloud hosted access point for employees and HR administrators. No specific third party integrations were disclosed in the source material, so integration details with internal HR or payroll systems were not documented.
Governance and operational ownership is anchored in HR and total rewards functions, which manage plan configuration, enrollment rules and employee communications through the Benefex Cloud8 BEAM at WorkTM portal. Ongoing administration is executed through the web portal, enabling centralized benefits management for Pfizer UK within the Benefits Administration category.
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Core HR | HCM |
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2017 | 2017 |
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Pfizer UK ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Tririga Real Estate Management | Facility Management | ERP Services and Operations | n/a | 2012 | 2012 |
In 2012 Pfizer UK deployed IBM Tririga Real Estate Management as its Facility Management IWMS to centralize an international property database and standardize reporting for the global Real Estate function. From 2010 to 2012 a Business Data Manager for PFIZER LTD managed the Tririga implementation, operating the system as the authoritative record for property, space and occupancy data used to inform corporate accommodation strategy.
IBM Tririga Real Estate Management was configured to deliver space management, occupancy reporting and cost reporting capabilities, acting as a single source of truth for property inventory and associated financial attributes. The deployment emphasized IWMS functional workflows for space and asset cataloging, occupancy analytics and cost transparency, and supported global Real Estate decision making and accommodation planning within Pfizer UK.
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Pfizer UK AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Pfizer UK Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2007 | 2007 |
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Analytics and BI | Analytics and BI |
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2013 | 2013 |
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Pfizer UK Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2014 | 2014 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2017 | 2017 |
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PBX, VoiP and Phone Systems | Collaboration |
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2015 | 2015 |
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Pfizer UK Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Pfizer UK SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Advanced Planning and Scheduling | SCM |
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2014 | 2015 |
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Demand Forecasting and Planning, Advanced Planning and Scheduling | SCM |
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2011 | 2011 |
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Supply Chain Management | SCM |
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2015 | 2015 |
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Pfizer UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2015 | 2015 |
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CRM | CRM |
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2015 | 2015 |
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CRM | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2013 | 2013 |
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Marketing Analytics, Marketing Automation | CRM |
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2014 | 2015 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2013 | 2013 |
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Tag Management | CRM |
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2020 | 2020 |
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Pfizer UK EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Environmental, Social, and Governance (ESG) | EPM |
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2019 | 2019 |
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Pfizer UK ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Pfizer UK Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2014 | 2015 |
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Pfizer UK TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Pfizer UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Pfizer UK
| First Name | Last Name | Title | Function | Department | Phone | |
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Finance Director | Director | Finance | |
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IT Manager | Manager | IT | |
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Head of Corporate Finance | Director | Finance | |
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Business Intelligence Manager | Manager | IT | |
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Global Business Analytics Manager | Manager | Finance | |
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Head of Payroll, Pensions, Benefits & Tax | Director | HR | |
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VP Finance | VP | Finance | |
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Vice President Global Operations [Real Estate & Facilities Management] EMEA & APAC | VP | Operations | |
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Real Estate Director EMEA & India | Director | Finance | |
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Director Site Operations | Director | Finance | |
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Information Technology Program Director | Director | IT | |
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Director, Supply Chain | Director | Supply Chain | |
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Vice President - Europe, Middle East and Africa, Supply Operations and Customer Support | VP | Customer Service | |
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Head Of Customer Experience | Director | Customer Service | |
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Global Customer Engagement Planning Director | Director | Customer Service | |
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Director, Digital Services EMEA and Global Service Enablement Lead | Director | IT | |
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Global Digital Service Manager | Manager | IT | |
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Medical Information Operations Omni Channel Manager | Manager | IT | |
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Business Finance Director | Director | Finance | |
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HR Business Partner - Senior Manager | Manager | HR | |
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Business Process Manager SAP Solution | Manager | IT | |
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People Experience Director | Director | HR | |
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Director, ERP Logistics & Quality (EMEA) | Director | Supply Chain | |
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Regional Business Finance Director UK & Regional Business Finance Centre Lead | Director | Finance | |
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Apps Being Evaluated by Pfizer UK Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Pfizer UK IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Pfizer UK digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Pfizer UK Technographics
Pfizer UK is a Life Sciences organization based in United Kingdom,
with around 2500 employees and annual revenues of $3.88 billion.
Pfizer UK operates a diverse technology stack with applications such as
Infor SunSystems, Benefex Cloud8 BEAM at WorkTM and IBM Tririga Real Estate Management,
covering areas like ERP Financial, Benefits Administration and Facility Management.
Pfizer UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Benefex, a Zellis Company and IBM.
Pfizer UK recently adopted applications including
CrownPeak DXP in 2021, Olark Live Chat in 2020 and Acquia Cloud in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Pfizer UK’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Pfizer UK’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Pfizer UK technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.