PHD MEDIA LIMITED
Bankside 3, 90-100 Southwark Street,
London, SE1 0SW,
United Kingdom
London, SE1 0SW,
United Kingdom
44 20 3023-4582
Professional Services
PHD MEDIA LIMITED Technographics
PHD MEDIA LIMITED Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PHD MEDIA LIMITED and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 PHD MEDIA LIMITED employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PHD MEDIA LIMITED has purchased the following applications: Reflektive People Management Suite for Performance and Goal Management in 2018, Zoho SalesIQ for Chatbots and Conversational AI in 2018, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PHD MEDIA LIMITED is running and its propensity to invest more and deepen its relationship with Reflektive , Teamtailor , Zoho Corp. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PHD MEDIA LIMITED revenues, which have grown to $1.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PHD MEDIA LIMITED intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PHD MEDIA LIMITED Tech Stack and Enterprise Applications
PHD MEDIA LIMITED HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Reflektive | Legacy | Reflektive People Management Suite | Performance and Goal Management | HCM | n/a | 2018 | 2018 |
In 2018, PHD MEDIA LIMITED deployed Reflektive People Management Suite in the Performance and Goal Management category to establish a multi-pronged approach to performance, alignment, and engagement. Leadership recognized that performance could not be solved with reviews alone, and the Reflektive People Management Suite was selected to combine continuous performance workflows with ongoing employee sentiment measurement.
Configuration centered on continuous feedback, structured performance review workflows, and goal alignment capabilities common to Performance and Goal Management solutions, alongside Reflektive’s Engagement solution for pulse surveying. PHD configured recurring pulse surveys and engagement surveys as a complement to review cycles, embedding survey cadence into regular people management rhythms and using the suite’s feedback and goal-tracking functionality to maintain alignment between individual objectives and agency priorities.
At the beginning of the COVID-19 pandemic, PHD began using Reflektive’s Engagement solution to send weekly pulse surveys to better understand employee sentiment, a practice that explicitly encouraged the leadership team to meet more often with the stated goal of acting on survey insights. Governance adjustments included more frequent leadership review meetings to translate engagement data into operational decisions, and the program was positioned as an ongoing component of PHD’s people management practice rather than a one-time review initiative.
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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PHD MEDIA LIMITED AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, PHD MEDIA LIMITED deployed Zoho SalesIQ, implementing the Zoho SalesIQ application as its Chatbots and Conversational AI layer on its public website. The deployment used a web embedded client side JavaScript widget with the vendor hosted Zoho SalesIQ cloud managing session handling and conversational orchestration. Functional configuration emphasized live chat, visitor tracking, proactive chat messaging, chat routing to agency agents and canned response scripting to standardize first touch. The implementation centralized web engagement on Zoho SalesIQ and configured role based agent queues for customer facing teams.
Operational scope covered web based digital engagement for account teams and client services, impacting sales lead capture, client support workflows and campaign response handling. Governance focused on conversational script versioning, chat availability scheduling and agent assignment rules to align with service hours. Integrations were observed on the website channel only, with category aligned capabilities for session analytics and visitor intent tagging configured inside Zoho SalesIQ. This record documents PHD MEDIA LIMITED Zoho SalesIQ Chatbots and Conversational AI adoption for web based customer engagement.
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PHD MEDIA LIMITED Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, PHD MEDIA LIMITED deployed Zoom from Zoom Video Communications for Audio Video and Web Conferencing. Zoom is used on their website and is integrated into public site pages to provide embedded meeting joins and client-facing conference sessions, reflecting a web-embedded deployment model tied to digital engagement workflows.
The implementation leverages core Audio Video and Web Conferencing capabilities such as live meeting hosting, webinar-style sessions, screen sharing, recording, and scheduling, consistent with standard Zoom functionality. Configuration focuses on surfacing meeting and webinar access directly through site UX, with front-end embedding and registration flows routed via the corporate website.
Operational responsibilities center on coordination between digital marketing and IT for embedding, access controls, authentication and session moderation, and governance attention is directed at meeting access policies and content retention processes. Zoom supports PHD MEDIA LIMITED business functions for client services and corporate communications through web-based conferencing delivered from the company website.
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Collaboration | Collaboration |
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2017 | 2017 |
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PHD MEDIA LIMITED CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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PHD MEDIA LIMITED ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2018 | 2018 |
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PHD MEDIA LIMITED TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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PHD MEDIA LIMITED PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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PHD MEDIA LIMITED IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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PHD MEDIA LIMITED CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at PHD MEDIA LIMITED
| First Name | Last Name | Title | Function | Department | Phone | |
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CEO | CXO | Finance | |
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Client Finance Manager | Manager | Finance | |
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Financial Controller | Director | Finance | |
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Client Finance Manager | Manager | Finance | |
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Finance Director | Director | Finance | |
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Finance Director | Director | Finance | |
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Finance Director | Director | Finance | |
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People Team Manager | Manager | HR | |
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Managing Partner | Manager | Finance | |
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Managing Partner | Manager | Finance | |
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Apps Being Evaluated by PHD MEDIA LIMITED Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from PHD MEDIA LIMITED IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the PHD MEDIA LIMITED digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD PHD MEDIA LIMITED Technographics
PHD MEDIA LIMITED is a Professional Services organization based in United Kingdom,
with around 6000 employees and annual revenues of $1.50 billion.
PHD MEDIA LIMITED operates a diverse technology stack with applications such as
Reflektive People Management Suite, Zoho SalesIQ and Zoom,
covering areas like Performance and Goal Management, Chatbots and Conversational AI and Audio Video and Web Conferencing.
PHD MEDIA LIMITED has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Reflektive, Zoho Corp. and Zoom Video Communications.
PHD MEDIA LIMITED recently adopted applications including
ActiveCampaign in 2021, Termly Cookie Consent Manager in 2021 and Amazon EC2 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of PHD MEDIA LIMITED’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates PHD MEDIA LIMITED’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete PHD MEDIA LIMITED technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.