PHH Mortgage Corporation
3000 Leadenhall Rd,
Mount Laurel, 08054-4606, NJ,
United States
Mount Laurel, 08054-4606, NJ,
United States
1 866-946-0081
Banking and Financial Services
PHH Mortgage Corporation Technographics
PHH Mortgage Corporation Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PHH Mortgage Corporation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1300 PHH Mortgage Corporation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PHH Mortgage Corporation has purchased the following applications: Slack Connect for Collaboration in 2022, Lifesize Serenova CxEngage Video for Call Center in 2018, Amazon SES for Transactional Email in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PHH Mortgage Corporation is running and its propensity to invest more and deepen its relationship with Salesforce , Lifesize , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PHH Mortgage Corporation revenues, which have grown to $317.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PHH Mortgage Corporation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PHH Mortgage Corporation Tech Stack and Enterprise Applications
PHH Mortgage Corporation Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, PHH Mortgage Corporation implemented Slack Connect to expand Collaboration capabilities across corporate teams and external partners. Slack Connect is embedded on PHH Mortgage Corporation's public website to provision external channels that enable partner and customer messaging, document exchange, and real time collaborative workflows. The implementation centers on using the Slack Connect application as a cloud hosted collaboration layer for customer facing interactions and partner coordination.
The deployment was configured to leverage Slack Connect native channel and guest access controls, with emphasis on segregating external partner channels from internal team spaces and enforcing channel governance and access policies. Configuration work focused on channel lifecycle management, message retention settings, and user provisioning workflows to align Collaboration usage with corporate communications and support functions. Operational scope includes customer facing teams and centralized communications governance, with Slack Connect providing a unified interface for external collaboration via the company website.
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PHH Mortgage Corporation CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Lifesize | Legacy | Lifesize Serenova CxEngage Video | Call Center | CRM | D&M Enterprise Group | 2018 | 2018 |
In 2018, PHH Mortgage Corporation implemented Lifesize Serenova CxEngage Video to move its contact center to a cloud CCaaS platform and unify multichannel customer servicing. The deployment centers on the Call Center category and establishes a cloud-hosted contact center architecture designed to support voice, chat, email and video-enabled interactions while consolidating queuing and routing logic under a single platform.
The implementation emphasized core contact center capabilities including omnichannel routing, queuing, real-time reporting and orchestration, with explicit integrations into workforce management systems and self-service tools to improve agent scheduling and deflection workflows. D&M Enterprise Group served as the implementation partner, configuring the Lifesize Serenova CxEngage Video environment, connecting workforce management and self-service endpoints, and enabling on-demand agent scaling and centralized administration.
Rollout was driven in the United States across PHH Mortgage customer service operations, with governance focused on standardizing contact handling, centralizing monitoring and aligning operational processes for staffing and escalation. The project aimed to streamline customer service operations, reduce overhead and enable elastic scaling for agents through the Lifesize Serenova CxEngage Video Call Center platform.
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PHH Mortgage Corporation PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon SES | Transactional Email | PaaS | n/a | 2019 | 2019 |
In 2019, PHH Mortgage Corporation implemented Amazon SES to handle Transactional Email on its public website. The deployment centralized outbound transactional messaging for account notifications, loan status updates, and system-triggered receipts, integrating send flows into the web application's server-side notification layer. Amazon SES was provisioned as the sending infrastructure to support SMTP and API-based message delivery and domain authentication.
Amazon Simple Email Service configuration included verified sending domains, DKIM and SPF alignment, bounce and complaint processing, and template management for variable transactional content. Operational ownership rested with web operations and IT application teams who configured sending policies, monitoring, and error-handling workflows for the website-driven notification stack. The implementation focused on Transactional Email use cases tied to the corporate website rather than bulk marketing campaigns.
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PHH Mortgage Corporation IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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PHH Mortgage Corporation CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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PHH Mortgage Corporation Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Professional Services | Professional Services |
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2005 | 2006 |
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IT Decision Makers and Key Stakeholders at PHH Mortgage Corporation
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by PHH Mortgage Corporation Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from PHH Mortgage Corporation IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the PHH Mortgage Corporation digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD PHH Mortgage Corporation Technographics
PHH Mortgage Corporation is a Banking and Financial Services organization based in United States,
with around 1300 employees and annual revenues of $317.0 million.
PHH Mortgage Corporation operates a diverse technology stack with applications such as
Slack Connect, Lifesize Serenova CxEngage Video and Amazon SES,
covering areas like Collaboration, Call Center and Transactional Email.
PHH Mortgage Corporation has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Salesforce, Lifesize and Amazon Web Services (AWS).
PHH Mortgage Corporation recently adopted applications including
Slack Connect in 2022, Cisco Secure Email (formerly Email Security Appliance) in 2021 and Amazon SES in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of PHH Mortgage Corporation’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates PHH Mortgage Corporation’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete PHH Mortgage Corporation technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.