London, SE6 2RP,
United Kingdom
Phoenix Community Housing Technographics
Phoenix Community Housing Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Phoenix Community Housing and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 175 Phoenix Community Housing employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Phoenix Community Housing has purchased the following applications: Infor SunSystems for ERP Financial in 2016, Microsoft 365 for Collaboration in 2018, Intuit Mailchimp for Marketing Automation in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Phoenix Community Housing is running and its propensity to invest more and deepen its relationship with Infor , Microsoft , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Phoenix Community Housing revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Phoenix Community Housing intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Phoenix Community Housing Tech Stack and Enterprise Applications
Phoenix Community Housing ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016 Phoenix Community Housing implemented Infor SunSystems to centralize its finance and accounting operations, deploying the solution as an ERP Financial system to support the housing association's transactional accounting and statutory reporting. The deployment targeted the finance function within the organization and established Infor SunSystems as the authoritative store for company financial records and reconciliations.
Configuration work concentrated on core ledger and subsystem workflows, including processing daily income journals and allocation to the sales ledger, preparing and posting income journals originating from the Orchard housing management system, and maintaining computerized accounting databases. The implementation covered accounts payable activities such as invoice scanning, coding, routing for approval, and manual payments, plus supplier onboarding and bank detail validation during new supplier setup.
Functional modules and controls implemented included general ledger, accounts receivable, accounts payable, and fixed asset register capabilities, with processes to record fixed asset items and to calculate and post depreciation journals. The finance team also used the system to prepare and post accrual and prepayment adjustments, execute control account reconciliations, and perform bank reconciliations alongside weekly and monthly financial reporting workflows.
Operational governance emphasized approval workflows and validation steps, for example review and validation of company credit card expenditure and supplier bank detail checks during onboarding, and formalized posting procedures for journals coming from the Orchard housing management system. These governance and workflow changes framed day to day operations for the finance department and reinforced SunSystems as the central ERP Financial application for Phoenix Community Housing.
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Phoenix Community Housing Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Phoenix Community Housing deployed Microsoft 365 to support Collaboration across the organisation of 175 employees in the United Kingdom. The deployment is visible on the organisation website where Microsoft 365 services are surfaced for staff access. Configuration focused on cloud-hosted productivity and collaboration services provisioned to staff.
Microsoft 365 implementation included standard Collaboration capabilities such as Exchange Online for email, SharePoint Online for document management, Microsoft Teams for synchronous collaboration, OneDrive for personal file storage, and Office desktop and web applications. Operational scope covered core business functions including internal communications, document lifecycle management, and casework coordination typical of a housing nonprofit. Governance practices emphasize account provisioning, group-based access controls, and document sharing policies within Microsoft 365.
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Phoenix Community Housing CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp | Marketing Automation | CRM | n/a | 2014 | 2014 |
In 2014, Phoenix Community Housing implemented Intuit Mailchimp as its Marketing Automation solution on the organization website. The deployment uses Intuit Mailchimp to instrument web-embedded signup forms and to manage subscriber lists, situating the application within digital outreach for marketing and tenant communications.
Usage focuses on core Marketing Automation capabilities, including email campaign creation, subscriber segmentation, automated campaign workflows, and campaign scheduling, with Intuit Mailchimp functioning as the central tool for campaign orchestration. Operational ownership is centered in the marketing function and the web channel, with governance oriented around centralized list management, consent capture through website forms, and scheduled campaign execution to support resident and stakeholder communications.
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Phoenix Community Housing PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
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Phoenix Community Housing IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Phoenix Community Housing CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Phoenix Community Housing
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Director of Finance | Director | Finance | ||||
| Financial operations manager | Manager | Finance | ||||
| Assistant Director-ICT & Facilities | Director | IT |
Apps Being Evaluated by Phoenix Community Housing Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||