AI Buyer Insights:

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● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

Phoenix Homecare and Support
Location
Industrial Estate, Rhosrobin,
Wrexham, LL11 4YL,
United Kingdom
Website
https://www.phoenixhomecareandsupport.co.uk/
Phone
441948830605
Artw industry
Healthcare
Employee
Revenue

Phoenix Homecare and Support Technographics

Phoenix Homecare and Support Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Phoenix Homecare and Support and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 49 Phoenix Homecare and Support employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Phoenix Homecare and Support has purchased the following applications: Sage 50 for ERP Financial in 2021, Connecteam Employee Recognition and Rewards for Employee Recognition and Rewards Management in 2023, Tidio Live Chat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Phoenix Homecare and Support is running and its propensity to invest more and deepen its relationship with Sage , Connecteam , Tidio or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Phoenix Homecare and Support revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Phoenix Homecare and Support intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Phoenix Homecare and Support Tech Stack and Enterprise Applications

Phoenix Homecare and Support ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sage Legacy Sage 50 ERP Financial ERP n/a 2021 2021
In 2021, Phoenix Homecare and Support implemented Sage 50. Sage 50 is used as the company ERP Financial application to centralize payroll and core finance workflows for the organization. Operationally the implementation supports day to day payroll processing for the Wrexham site, with a Payroll Officer responsible for retrieving employee hours, holidays, and travel times from a programme called Care Planner and entering monthly wages into Sage 50. The configuration covers new starters, statutory leave categories including SSP, SMP, SPP, student loan deductions, attachment of earnings, and pensions processing in line with legislation, as well as month end reporting and payroll query handling. Governance is organized around monthly payroll maintenance and month end reconciliation procedures, aligning payroll control activities with statutory pension and PAYE requirements.
Phoenix Homecare and Support HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Connecteam Legacy Connecteam Employee Recognition and Rewards Employee Recognition and Rewards Management HCM n/a 2023 2023
In 2023 Phoenix Homecare and Support implemented Connecteam Employee Recognition and Rewards to digitize paper forms and centralize policies and training for its Wales operations. The implementation used Connecteam Employee Recognition and Rewards within the Employee Recognition and Rewards Management category to support HR led engagement, posting daily handovers and celebrating birthdays and carer anniversaries to improve staff communication and compliance. Configuration emphasized digital forms, a centralized policy and training library, onboarding workflows and a recognition stream for milestone announcements. The deployment connected training and onboarding processes to structured checklists and form completion workflows in the app, enabling faster form submission and routine handover postings by care teams. Functional capabilities implemented include mobile accessible forms, training modules, policy distribution, scheduled content posts and recognition features for employee milestones. Operational scope covered HR and frontline carers across Phoenix Homecare and Support in Wales, with the HR team administering content, onboarding and engagement programs. Governance shifted paper based policies and handovers to HR owned digital workflows, standardizing how training and compliance content is published and tracked. The published case study documents higher staff engagement and faster form completion as explicit outcomes of using Connecteam Employee Recognition and Rewards.
HR Compliance HCM 2023 2023
Phoenix Homecare and Support AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tidio Legacy Tidio Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
Phoenix Homecare and Support implemented Tidio Live Chat in 2020 to add Chatbots and Conversational AI capabilities to its customer-facing website. The Tidio Live Chat deployment is focused on a web chat widget and real-time messaging to capture visitor enquiries and support initial care coordination touchpoints on the company website. Configuration is described around conversational workflows common to the Chatbots and Conversational AI category, including automated greeting sequences, templated responses for frequent care questions, and live agent escalation to on-site staff. Operational scope is website-centric and supports frontline customer service and intake functions for the UK based homecare provider, with governance handled by a small team through chat moderation, routing rules, and administrative configuration of conversational flows.
Phoenix Homecare and Support Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2016 2016
Phoenix Homecare and Support Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2020 2020
Phoenix Homecare and Support IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Phoenix Homecare and Support

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Phoenix Homecare and Support Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Phoenix Homecare and Support IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Phoenix Homecare and Support digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Phoenix Homecare and Support Technographics
Phoenix Homecare and Support is a Healthcare organization based in United Kingdom, with around 49 employees and annual revenues of $10.0 million.
Phoenix Homecare and Support operates a diverse technology stack with applications such as Sage 50, Connecteam Employee Recognition and Rewards and Tidio Live Chat, covering areas like ERP Financial, Employee Recognition and Rewards Management and Chatbots and Conversational AI.
Phoenix Homecare and Support has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Sage, Connecteam and Tidio.
Phoenix Homecare and Support recently adopted applications including Connecteam Employee Recognition and Rewards in 2023, Connecteam Compliance in 2023 and Sage 50 in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Phoenix Homecare and Support’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Phoenix Homecare and Support’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Phoenix Homecare and Support technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.