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phoenixNAP
Location
3402 East University Dr,
Phoenix, 85034, AZ,
United States
Website
https://www.phoenixnap.com/
Phone
1 877-588-5918
Artw industry
Professional Services
Employee
Revenue

phoenixNAP Technographics

phoenixNAP Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by phoenixNAP and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 phoenixNAP employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that phoenixNAP has purchased the following applications: SalesIntel ABM for Account Based Marketing in 2020, Rackspace Cloud for Application Hosting and Computing Services in 2018, LiveChat for Chatbots and Conversational AI in 2012 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems phoenixNAP is running and its propensity to invest more and deepen its relationship with SalesIntel Research , Rackspace Technology , Connectwise or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing phoenixNAP revenues, which have grown to $22.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for phoenixNAP intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

phoenixNAP Data, Technology Stack, and Enterprise Applications
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
SalesIntel Research Legacy SalesIntel ABM Account Based Marketing CRM n/a 2020 2020 In 2020 phoenixNAP integrated SalesIntel ABM to strengthen targeted prospecting within its commercial sales organization, deploying the SalesIntel ABM application as a core Account Based Marketing capability to offset falling call connection rates after remote work adoption. The engagement targeted PhoenixNAP’s sales workflow and prospecting cadence rather than a broad persona or industry sweep, aligning with the company’s historical approach of curated, high engagement outreach. The implementation centered on data accuracy and intent-driven prospect identification, with SalesIntel ABM providing verified direct dials, mobile numbers, intent topics such as disaster recovery, a Verify control to trigger same-day confirmation, and a Research-on-Demand service to fill data gaps. These functional capabilities were used to streamline contact discovery, reduce manual confirmation steps, and enable direct-dial outreach that complemented email sequences. Operationally the platform was adopted by PhoenixNAP’s sales team and championed by a Senior Business Solutions Executive, following a trial period that led to a formal partnership. The workflow integration replaced ad hoc reliance on LinkedIn, browser extensions, and general research, enabling a higher volume of deliberate touches; the case study records activity levels of approximately 150 to 200 combined email and phone touches per week as part of the new cadence. Governance and rollout followed a pragmatic user-driven adoption model, with frontline sellers incorporating SalesIntel ABM into daily prospecting and decision-makers approving continued subscription after trial validation. Reported outcomes in the case study include substantial time savings on prospecting, more conversations and opportunities, access to prospects that previously could not be reached, and optimism about intent data shortening sales cycles through more timely engagement.
Digital Advertising Platform CRM 2014 2014
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Rackspace Technology Legacy Rackspace Cloud Application Hosting and Computing Services IaaS n/a 2018 2018
Backup as a Service (BaaS) IaaS 2015 2015
Content Delivery Network IaaS 2020 2020
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2012 2012
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Collaboration Collaboration 2019 2019
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Digital Signing Content Management 2018 2018
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Payment Processing ERP Financial Management 2020 2020
Subscription and Recurring Billing ERP Financial Management 2009 2009
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Web Application Firewalls (WAF), DDoS Protection CyberSecurity 2021 2021
IT Decision Makers and Key Stakeholders at phoenixNAP
First Name Last Name Title Function Department Email Phone
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Show All Contacts
Apps Being Evaluated by phoenixNAP Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD phoenixNAP Technographics

phoenixNAP is a Professional Services organization based in United States, with around 200 employees and annual revenues of $22.0 million.

phoenixNAP operates a diverse technology stack with applications such as SalesIntel ABM, Rackspace Cloud and LiveChat, covering areas like Account Based Marketing, Application Hosting and Computing Services and Chatbots and Conversational AI.

phoenixNAP has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SalesIntel Research, Rackspace Technology and LiveChat, Inc..

phoenixNAP recently adopted applications including Lumen Black Lotus Labs in 2021, SalesIntel ABM in 2020 and ClickDimensions Marketing Automation in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of phoenixNAP’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates phoenixNAP’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete phoenixNAP technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.