Santana de Parnaiba, 06541-038,
Brazil
Phone Telecom Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Phone Telecom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1375 Phone Telecom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Phone Telecom has purchased the following applications: Visys Discador for PBX, VoiP and Phone Systems in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Phone Telecom is running and its propensity to invest more and deepen its relationship with Visys Sistemas or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Phone Telecom revenues, which have grown to $344.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Phone Telecom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visys Sistemas | Legacy | Visys Discador | PBX, VoiP and Phone Systems | Collaboration | n/a | 2019 | 2019 |
In 2019, Phone Telecom listed and offered Visys Discador as part of its PBX, VoiP and Phone Systems portfolio to support contact center telephony in Brazil. The vendor listing on Phone Telecom's website indicates a live deployment or a resale relationship providing PABX, call recording and campaign discagem automatic dialer capabilities for call-center operations.
Phone Telecom presents Visys Discador with functional emphasis on campaign discagem, automatic dialing controls, call recording and PABX routing, reflecting configuration for outbound campaign management, dialer rule sets, call logging and telephony session handling. The application name Visys Discador appears integrated into contact center workflows for agent dialing, campaign scheduling and recording management as part of the companys PBX, VoiP and Phone Systems offering.
Operational coverage is centered on the Brazilian market and the call-center telephony process area, with the Phone Telecom listing signaling support for contact center teams and telephony operations. Governance and process alignment are implied by the presence of recording and campaign features on the product page, which indicate administrative controls for campaign administration and recorded call retention within contact center operations.
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