Phreesia Inc
1521 Concord Pike Suite 301, PMB 221,
Wilmington, 19803, DE,
United States
Wilmington, 19803, DE,
United States
1 888-654-7473
Professional Services
Phreesia Inc Technographics
Phreesia Inc Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Phreesia Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1546 Phreesia Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Phreesia Inc has purchased the following applications: Greenhouse ATS for Applicant Tracking System in 2015, Drift AI Chatbot for Chatbots and Conversational AI in 2019, Microsoft Power BI for Analytics and BI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Phreesia Inc is running and its propensity to invest more and deepen its relationship with Greenhouse , Drift , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Phreesia Inc revenues, which have grown to $281.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Phreesia Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Phreesia Inc Tech Stack and Enterprise Applications
Phreesia Inc HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015, Phreesia Inc deployed Greenhouse ATS as their Applicant Tracking System. The Greenhouse ATS implementation is surfaced on the Phreesia careers site and is used to publish open roles and collect candidate applications through the corporate website.
The implementation leverages core Applicant Tracking System capabilities, including job requisition posting, candidate intake forms, pipeline management, interview orchestration, and requisition approval workflows. Configuration work emphasized embedding Greenhouse job listings and application forms into the public careers pages, and standardizing hiring stages and interview materials for recruiters and hiring managers.
Operational coverage centers on Phreesia Inc talent acquisition and recruiting teams, with Greenhouse ATS governing the job posting lifecycle and candidate pipelines. Governance focused on establishing consistent recruiter and hiring manager workflows within the Greenhouse ATS platform to align the external careers experience with internal hiring processes.
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Phreesia Inc AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Phreesia Inc implemented Drift AI Chatbot on its website, deploying a Chatbots and Conversational AI solution as the primary on-site conversational interface. The implementation is centered on web channel engagement and explicitly uses Drift AI Chatbot to manage visitor interactions across the company website.
Configuration emphasized conversational workflows and AI-driven response handling, including qualification flows and scripted handoff to human agents. Drift AI Chatbot was set up with conversational forms and conditional routing to capture contact intent and escalate sessions when required.
Integration scope is restricted to embedding the Drift AI Chatbot into Phreesia Inc web pages, where the bot captures session context and page-level signals to shape dialogue paths. Operational coverage aligns with web touchpoints that support marketing, sales, and customer support interactions, consolidating first contact through the website.
Governance focused on conversational content controls, escalation rules for human handoff, and iterative tuning of bot responses through monitored interactions. The rollout and workflow adjustments concentrated on aligning conversational scripts and routing rules with existing web engagement processes rather than changes to back office systems.
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Phreesia Inc Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2020 | 2021 |
In 2020, Phreesia Inc implemented Microsoft Power BI as its Analytics and BI platform and organized a formal Power BI implementation project led by the Sales Analytics team. The implementation was initiated by a senior analyst who presented the business case, organized stakeholders, gathered licensing requirements, and built support for dynamic business intelligence tools across the sales organization. Microsoft Power BI was positioned to centralize reporting and self service analytics for sales leaders and individual contributors.
The deployment centered on a single source of truth dataset built in Power Query, the SSOT Power Query dataset that can be consumed by Microsoft Power BI and Excel users. Functional capabilities deployed included standardized operational reports and dashboards to monitor pipeline health and data integrity, repeatable reporting packages to support sales strategy and execution, and ad hoc report support and operational procedures for day to day inquiries. The implementation emphasized Power BI report development, dataset modeling, and reuse of the Power Query dataset across multiple reporting surfaces.
The program included an explicit integration and audit of Salesforce field definitions, the creation and socialization of a dynamic data dictionary, and a database cleanup initiative. The project audit reduced redundant, inaccurate, and obsolete Salesforce fields and produced a documented data dictionary to ensure common understanding of key data points and metrics. Operational scope covered Sales Operations, Sales, Marketing, Success, and Finance, with cross functional collaboration to align reporting standards and processes.
Governance changes focused on formalizing the data dictionary, standardizing reporting definitions, and establishing repeatable deployment and support processes for Microsoft Power BI within the sales organization. The initiative established a governance posture that combined dataset stewardship with business owner sign off, and it institutionalized procedures to maintain data integrity and consistent reporting standards across teams.
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Phreesia Inc Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2012 | 2012 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Phreesia Inc Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Phreesia Inc CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing, Sales Engagement | CRM |
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2018 | 2018 |
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Customer Engagement, Customer Experience | CRM |
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2019 | 2020 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2019 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Partner Relationship Management | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2019 | 2020 |
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Phreesia Inc ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2017 | 2017 |
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Phreesia Inc PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Phreesia Inc SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Configure Price Quote (CPQ) | SPM |
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2019 | 2020 |
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Phreesia Inc PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2012 | 2012 |
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Phreesia Inc IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Phreesia Inc CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2018 | 2018 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Phreesia Inc
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Vice President, Client Experience | VP | Customer Service | |
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Senior Client Experience Manager | Manager | Customer Service | |
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Lead Client Experience Manager | Manager | Customer Service | |
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Lead Client Experience Manager | Manager | Customer Service | |
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Director - Client Services | Director | Customer Service | |
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Vice President, Client Solutions | VP | Customer Service | |
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Associate Director , Client Services | Director | Customer Service | |
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Associate Director, Client Experience | Director | Customer Service | |
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Senior Marketing Manager, Email & Automation | Manager | Marketing | |
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Senior Client Experience Manager | Manager | Customer Service | |
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Client Experience Manager | Manager | Customer Service | |
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Manager, Client Services | Manager | Customer Service | |
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Senior Director, Client Solutions | Director | Customer Service | |
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Senior Director, Client Solutions | Director | Customer Service | |
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Senior Director, Client Operations | Director | Customer Service | |
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Apps Being Evaluated by Phreesia Inc Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Phreesia Inc IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Phreesia Inc digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Phreesia Inc Technographics
Phreesia Inc is a Professional Services organization based in United States,
with around 1546 employees and annual revenues of $281.0 million.
Phreesia Inc operates a diverse technology stack with applications such as
Greenhouse ATS, Drift AI Chatbot and Microsoft Power BI,
covering areas like Applicant Tracking System, Chatbots and Conversational AI and Analytics and BI.
Phreesia Inc has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Greenhouse, Drift and Microsoft.
Phreesia Inc recently adopted applications including
DocuSign eSignature in 2021, Zendesk Service in 2021 and SmartSheet in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Phreesia Inc’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Phreesia Inc’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Phreesia Inc technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.