Jasper, 30143, GA,
United States
Pickens County, GA Technographics
Pickens County, GA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pickens County, GA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Pickens County, GA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pickens County, GA has purchased the following applications: Microsoft 365 for Collaboration in 2020, CSI Harris MyGovHub for Utilities Customer Care and Billing in 2022, GoDaddy for Application Hosting and Computing Services in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pickens County, GA is running and its propensity to invest more and deepen its relationship with Microsoft , Constellation Software Inc. , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pickens County, GA revenues, which have grown to $33.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pickens County, GA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pickens County, GA Tech Stack and Enterprise Applications
Pickens County, GA Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Pickens County, GA implemented Microsoft 365 under the Collaboration category. Microsoft 365 is surfaced on the county website and has been provisioned across county government departments to standardize email, document management, and team collaboration workflows. The deployment leverages core Microsoft 365 Collaboration capabilities such as SharePoint Online for web content and intranet publishing, Exchange Online for messaging, Microsoft Teams for synchronous collaboration, and OneDrive for individual file storage, aligning application functionality with public sector content management and staff productivity needs.
Governance is oriented around Microsoft 365 administrative patterns, using role based access controls, tenant level policy enforcement, and content governance for website publishing and records handling. Operational coverage focuses on county government business functions, with Microsoft 365 Collaboration used to centralize communication, document lifecycle management, and collaborative workstreams across the organization.
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Pickens County, GA CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Constellation Software Inc. | Legacy | CSI Harris MyGovHub | Utilities Customer Care and Billing | CRM | n/a | 2022 | 2022 |
In 2022, Pickens County, GA implemented CSI Harris MyGovHub as its Utilities Customer Care and Billing platform. The CSI Harris MyGovHub deployment established a public-facing customer portal for residents and commercial accounts to view statements, make payments, and submit service requests through the county MyGovHub site, consolidating utilities account interaction into a single customer engagement layer. The implementation covers county utilities billing and customer service operations, centralizing account and billing visibility for staff responsible for utilities revenue and customer inquiries.
Configuration emphasized core Utilities Customer Care and Billing capabilities, including customer information management, billing and invoice generation, account-level history, online payment and self-service workflows, service order and case tracking, and automated billing cycles and notices. Operational scope centers on utilities billing clerks, customer service representatives, and revenue collection staff, with governance and process controls placed within county utilities and finance functions to manage account configurations, billing rules, access roles, and customer communications.
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Pickens County, GA IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2013 | 2013 |
In 2013, Pickens County, GA implemented GoDaddy for Application Hosting and Computing Services to host and manage its public website. The deployment used GoDaddy as the primary hosting and domain provider, providing web hosting, DNS management, domain registration, and standard content delivery capabilities for the county website. This hosting arrangement supported public-facing functions for county government information and services across administrative, public safety, and community service webpages. Configuration and operational modules included provisioning of the GoDaddy control panel for site administration, SSL certificate management, and basic email hosting consistent with the Application Hosting and Computing Services category. Operational control and day to day site maintenance were handled through the county IT function using GoDaddy’s management interfaces, enabling content updates and DNS changes directly through the provider tied to the county website.
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IT Decision Makers and Key Stakeholders at Pickens County, GA
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by Pickens County, GA Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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