Maitland, 32751, FL,
United States
Pinnacle Property Management Technographics
Pinnacle Property Management Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pinnacle Property Management and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Pinnacle Property Management employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pinnacle Property Management has purchased the following applications: Infor Property Management for Real Estate Property Management in 2016, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, Salesforce Heroku for Apps Development in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pinnacle Property Management is running and its propensity to invest more and deepen its relationship with Infor , RealPage , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pinnacle Property Management revenues, which have grown to $700.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pinnacle Property Management intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pinnacle Property Management Tech Stack and Enterprise Applications
Pinnacle Property Management ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Property Management | Real Estate Property Management | ERP Services and Operations | n/a | 2016 | 2017 |
In 2016, Pinnacle Property Management implemented Infor Property Management. Infor Property Management was deployed as the principal Real Estate Property Management application to support property accounting and portfolio operations across the company’s U.S. residential assets.
The implementation focused on standard Real Estate Property Management capabilities, including lease administration, tenant billing and receivables workflows, maintenance ticketing tied to unit records, and financial accounting modules for property-level reporting. Configuration work emphasized a property-centric chart of accounts and recurring billing schedules, with workflow automation for tenant statements and collections consistent with property management fiscal controls.
Operational rollout centered on the property accounting function, with targeted assistance to integrate day-to-day activities with existing third-party systems. Staff were assisted in Yardi, Synergy, Vendor Pay, and YES Energy software training for property accountant roles to enable coordinated use of utility consumption data, vendor payment processes, and parallel portfolio accounting tasks alongside Infor Property Management.
Governance changes accompanied the technical deployment, with role-based access controls for accounting and property operations, documented billing and vendor payment handoffs, and a training-driven approach to standardize workflows across sites. The deployment positioned Infor Property Management as the system of record for lease and tenant financials while enabling operational alignment between property accounting teams and external vendor tools.
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Real Estate Property Management | ERP Services and Operations |
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2018 | 2018 |
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Pinnacle Property Management Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, Pinnacle Property Management deployed Cisco Webex Meetings and embedded Cisco Webex Meetings on its public website to provide Audio Video and Web Conferencing capabilities for both customer facing interactions and internal meetings. The implementation is positioned in the Audio Video and Web Conferencing category and exposes browser based meeting join flows directly from property listing pages and tenant service pages, enabling real time video, audio, screen sharing, and on demand recording for external visitors and internal staff.
Configuration centered on web client embedding and centralized administration through the Webex management console, with standard functional modules provisioned including multi party video, in meeting chat, recording and content sharing, and host controls for participant management. Scheduling and meeting orchestration were aligned with web contact workflows and internal scheduling processes, and governance focused on role based meeting policies and centralized administration to control access, meeting moderation, and recording retention.
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Collaboration | Collaboration |
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2018 | 2018 |
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Pinnacle Property Management PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Heroku | Apps Development | PaaS | n/a | 2021 | 2021 |
In 2021, Pinnacle Property Management deployed Salesforce Heroku to host and run its customer-facing website. The Salesforce Heroku implementation aligns with the Apps Development category and provides the platform for web application runtime, API endpoints, and programmatic content delivery for the corporate site.
The architecture uses a Heroku platform model with separated web processes and background worker processes, managed build and release workflows, and platform add-ons for managed data and observability. Functional capabilities implemented include web service hosting, API servicing for property listings and lead capture, and asynchronous processing for background tasks. Salesforce Heroku supplies the runtime, application lifecycle features, and scaling controls used by the development organization.
Operational scope centers on the public website and supporting digital services used by marketing, leasing, and customer service functions, with ongoing development and operations ownership maintained internally. Governance is implemented through standard application lifecycle practices, including CI/CD deployment pipelines, environment access controls, and monitoring for availability and performance. Pinnacle Property Management Salesforce Heroku Apps Development relationship is focused on hosting, runtime orchestration, and web-facing application delivery.
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Pinnacle Property Management IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Pinnacle Property Management CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Pinnacle Property Management
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Apps Being Evaluated by Pinnacle Property Management Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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