Harrisburg, 17104, PA,
United States
PinnacleHealth System Technographics
PinnacleHealth System Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PinnacleHealth System and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11000 PinnacleHealth System employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PinnacleHealth System has purchased the following applications: HealthcareSource Applicant Tracking System for Applicant Tracking System in 2015, Microsoft 365 for Collaboration in 2019, Wingify VWO for Marketing Analytics in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PinnacleHealth System is running and its propensity to invest more and deepen its relationship with HealthcareSource , Oracle , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PinnacleHealth System revenues, which have grown to $1.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PinnacleHealth System intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PinnacleHealth System Tech Stack and Enterprise Applications
PinnacleHealth System HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HealthcareSource | Legacy | HealthcareSource Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015 PinnacleHealth System implemented HealthcareSource Applicant Tracking System as its Applicant Tracking System and embedded the platform into its public careers presence on the HealthcareSource careers portal. The HealthcareSource Applicant Tracking System serves as the primary online application channel on the PinnacleHealth System website, directing candidate traffic to job category listings and application forms hosted on the HealthcareSource domain. The deployment targeted recruiting and talent acquisition operations together with central HR teams.
Configuration emphasized standard Applicant Tracking System capabilities, including job requisition management, job posting and career site integration, candidate application intake, applicant workflow tracking, and hiring manager collaboration functionality. The implementation used the HealthcareSource Applicant Tracking System career site integration to surface job categories and enable direct application submission via the public careers portal, with workflows configured to manage requisition approvals and candidate status transitions aligned to health care hiring practices. The solution was positioned to centralize candidate records generated from the careers site.
Governance centered on standardizing recruiting processes under HR and Talent Acquisition leadership, formalizing requisition-to-hire workflows, and defining hiring manager review and interview coordination procedures. Operational coverage included HR, recruiting teams, and the public-facing careers channel, with the HealthcareSource Applicant Tracking System acting as the system of record for applicant data captured through the careers site. Reporting, compliance, and candidate data handling processes were aligned to the ATS workflows to support consistent hiring governance.
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Core HR | HCM |
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2008 | 2018 |
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Learning and Development | HCM |
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2015 | 2018 |
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Payroll | HCM |
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2013 | 2013 |
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Performance and Goal Management | HCM |
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2012 | 2012 |
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Workforce Management | HCM |
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2010 | 2018 |
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Workforce Management | HCM |
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2013 | 2013 |
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PinnacleHealth System Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, PinnacleHealth System implemented Microsoft 365 as its Collaboration platform. Microsoft 365 was provisioned to support enterprise collaboration across clinical and administrative communication, document management, and team coordination for the organization.
The Microsoft 365 deployment included core collaboration modules such as Exchange Online mail and calendaring, SharePoint based intranet and document libraries, Microsoft Teams for synchronous and asynchronous team collaboration, OneDrive for individual file storage, and the Office productivity suite for desktop and web editing. Microsoft 365 was configured to provide centralized content management, version control, and group collaboration workspaces consistent with Collaboration category capabilities.
Deployment was executed at enterprise scale across PinnacleHealth System U.S. sites and covered clinical, administrative, and corporate business functions. Microsoft 365 capabilities were used in conjunction with the organization website for content workflows and to surface collaboration content, and the implementation was integrated with corporate identity services to support single sign on and consistent access controls.
Governance for the Microsoft 365 implementation emphasized data classification, access control policies, and role based collaboration governance, alongside user onboarding and training programs to standardize collaboration workflows. The rollout focused on embedding Microsoft 365 into routine communication and document lifecycle processes while aligning operational controls with healthcare compliance and information security requirements.
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PinnacleHealth System CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Wingify | Legacy | Wingify VWO | Marketing Analytics | CRM | n/a | 2021 | 2021 |
In 2021, PinnacleHealth System deployed Wingify VWO on its public website to introduce experimentation and on page personalization capabilities. The implementation uses the Wingify VWO client side snippet embedded in site pages to support A B testing, visual editing, and targeted experience delivery as part of a Marketing Analytics capability set.
The implementation scope is site level, aligning digital marketing and patient experience workflows with experimentation and conversion optimization processes. Wingify VWO is used to orchestrate experiments, define visitor segments, and run variation traffic on specific landing pages, enabling the marketing organization to iterate on content and interaction flows.
Operational governance centers on experiment lifecycle control and measurement workflows, with the VWO platform serving as the primary experiment orchestration and results reporting tool. Instrumentation is focused on page level tagging and experiment configuration, supporting analytics and campaign decision making across marketing and digital experience teams.
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PinnacleHealth System IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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PinnacleHealth System CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at PinnacleHealth System
Apps Being Evaluated by PinnacleHealth System Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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