Alameda, 94501, CA,
United States
PK Safety Supply Technographics
PK Safety Supply Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PK Safety Supply and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 PK Safety Supply employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PK Safety Supply has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Drift AI Chatbot for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PK Safety Supply is running and its propensity to invest more and deepen its relationship with Oracle , PayPal , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PK Safety Supply revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PK Safety Supply intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PK Safety Supply Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, PK Safety Supply implemented Oracle NetSuite ERP to centralize core accounting and financial operations, categorizing the deployment under ERP Financial. The implementation focused on standard ERP Financial capabilities including general ledger, accounts payable, accounts receivable, billing and financial reporting, configured to support a single-entity consumer packaged goods business of roughly 40 employees.
Oracle NetSuite ERP was deployed as a cloud SaaS system of record, configured to enforce a unified chart of accounts, automated transaction posting, and controls for period close and cash management workflows. Operational scope emphasized finance and its interactions with sales and operations teams, with governance driven by role-based access, segregation of duties, defined month-end close procedures, and phased user training to align processes with the new ERP Financial platform.
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Payment Processing | ERP Financial Management |
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2018 | 2018 |
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Payment Processing | ERP Financial Management |
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2018 | 2018 |
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Payment Processing | ERP Financial Management |
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2019 | 2019 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, PK Safety Supply implemented Drift AI Chatbot on its website. The deployment positions Drift AI Chatbot as a Chatbots and Conversational AI solution to automate initial customer engagement, capture prospect contact details, and qualify inquiries before human follow up.
The Drift AI Chatbot implementation centers on a customer-facing chat widget and configured conversational playbooks. The configuration includes intent detection, automated response flows, lead capture forms, and escalation rules that route conversations to internal staff for live handling when needed, reflecting standard Chatbots and Conversational AI functional patterns.
Operational coverage focuses on website interactions that support sales and customer service use cases, with the application serving as the primary front line for inbound queries. Given PK Safety Supply size and organizational scale, the Drift AI Chatbot is instrumented for lightweight administration by internal teams and for handoff to sales or support staff for complex requests.
Governance was organized around iterative playbook tuning and conversation review, with ownership residing in commercial operations and customer service stakeholders. Ongoing maintenance emphasizes updating conversational workflows, refining intent responses, and managing capture fields to align chatbot behavior with business processes and compliance requirements.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 PK Safety Supply implemented Microsoft 365 to provide Collaboration capabilities across the organization. The company adopted Microsoft 365 for Collaboration to support core business functions including office administration, sales support, and operations for its 40 employee Consumer Packaged Goods business.
The deployment centers on standard Microsoft 365 collaboration capabilities, including Exchange Online email, SharePoint document libraries, OneDrive for user file sync, and Microsoft Teams for chat and meetings. Configuration emphasis is on tenant level account provisioning, centralized identity and access control within the Microsoft 365 tenant, and shared collaboration workspaces such as team channels and document libraries to manage internal content and communications.
Using Microsoft 365 on their website is observable from public signals, and the implementation scope is internal staff across the organization rather than a public facing platform change. Governance is organized around the Microsoft 365 tenant with basic user lifecycle processes, role based access patterns, and centralized administration for mailbox and document sharing controls.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2018 | 2018 |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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Product Information Management | eCommerce |
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2020 | 2021 |
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Product Review Management | eCommerce |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2019 | 2019 |
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Customer Data Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at PK Safety Supply
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Apps Being Evaluated by PK Safety Supply Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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