Planet Hollywood
4700 Millenia Blvd Suite 400,
Orlando, 32839, FL,
United States
Orlando, 32839, FL,
United States
1 407-903-5500
Leisure and Hospitality
Planet Hollywood Technographics
Planet Hollywood Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Planet Hollywood and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 650 Planet Hollywood employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Planet Hollywood has purchased the following applications: Sterling Background Check for BackGround Screening in 2012, TripleseatDirect for Reservation and Booking Management in 2015, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Planet Hollywood is running and its propensity to invest more and deepen its relationship with Sterling Talent Solutions , Snag , Tripleseat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Planet Hollywood revenues, which have grown to $120.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Planet Hollywood intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Planet Hollywood Tech Stack and Enterprise Applications
Planet Hollywood HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2012 | 2012 |
In 2012, Planet Hollywood implemented Sterling Background Check to standardize applicant screening across its multi-brand operations. The rollout was delivered as a company-wide initiative covering multiple concepts and brands country-wide including Earl Enterprises, Planet Hollywood, Planet Dailies, Mixology 101, Earl of Sandwich, Buca di Beppo, Dinner Date, and Every Occasion, and it was governed from the Associate Vice President Human Resources function that oversees policies affecting 8,000+ employees in multiple states. This deployment establishes Sterling Background Check as the BackGround Screening application supporting hiring and onboarding functions within Planet Hollywood.
Implementation concentrated on category-aligned capabilities for BackGround Screening, including applicant screening workflows, identity verification, criminal and employment history checks, and status tracking to inform onboarding decisions. Sterling Background Check was configured to enforce standardized screening rules and candidate adjudication workflows, and to provide centralized reporting and audit trails for Human Resources. The configuration enabled consistent prehire screening and candidate status visibility across all brand concepts.
Deployment of Sterling Background Check was executed as part of broader HR vendor analysis and company-wide rollouts that included other HR programs noted in vendor evaluations such as ADP eI-9 and learning solutions. The background screening system was provisioned to operate within existing onboarding processes and HR coordinator workflows, closing the loop between recruiter actions and hire status for compliance purposes. Operational coverage included recruiting, onboarding, and employee record administration across multiple states and business concepts.
Governance was centralized under the Associate Vice President Human Resources, with direct supervision of HR coordinators responsible for administering screening exceptions, investigations, and compliance activities. Policies, procedures, and standard operating procedures were updated to incorporate screening steps from Sterling Background Check, and the HR lead collaborated with Legal to ensure screening practices met regulatory and EEOC considerations. The program emphasized consistent administration and auditability of background screening across the company rather than localized process variance.
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Recruiting, Onboarding | HCM |
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2013 | 2013 |
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Planet Hollywood ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tripleseat | Legacy | TripleseatDirect | Reservation and Booking Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Planet Hollywood implemented TripleseatDirect as its Reservation and Booking Management solution. The deployment focused on the restaurant sales department to support large group and corporate sales, catering, and tour and travel bookings, with daily use by sales managers responsible for creating and organizing events.
TripleseatDirect was used to create Banquet and Event Orders and to manage event documentation, selected correspondence, and catering specifications, aligning booking workflows with sales and marketing activities. Functional usage emphasized composition of event orders, proposal and booking record maintenance, and ongoing account development tied to prospecting and lead generation.
Operational coverage included restaurant-level event teams and the sales function, with explicit usage noted by a Planet Hollywood sales manager in Palo Alto who managed event organization and business development through the platform. Governance concentrated on centralizing event order creation in TripleseatDirect, standardizing documentation and the sales-to-execution handoff, and embedding prospecting and account maintenance processes into the reservation and booking workflow.
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Planet Hollywood Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Planet Hollywood deployed Microsoft 365 to provide cloud-hosted Collaboration capabilities for its organization. Microsoft 365 is referenced on Planet Hollywood’s public website, indicating the company’s adoption of the Microsoft 365 suite for collaboration and productivity needs.
The Microsoft 365 deployment centered on core Collaboration functionality, including cloud-hosted Office applications, Exchange Online email and calendaring, SharePoint Online for intranet and content collaboration, OneDrive for personal file sync, and Microsoft Teams for chat and meetings. The implementation reflects standard Collaboration category workflows such as shared document co-authoring, centralized calendaring, and team communication channels.
Architecturally, the implementation aligns with a SaaS, cloud-first model typical of Microsoft 365, using centrally managed accounts and policy-driven administration for access and content management. The Planet Hollywood Microsoft 365 Collaboration environment would support role-based provisioning and centralized update and patching of productivity services consistent with a hosted Microsoft 365 tenancy.
Operationally the Microsoft 365 rollout covered staff collaboration and corporate productivity functions across the organization, embedding collaboration tooling into day-to-day business processes. Governance and configuration were structured around platform controls native to Microsoft 365, including administrative settings for sharing, retention, and security, supporting Planet Hollywood’s Collaboration use cases without public detail on third-party integrations.
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Planet Hollywood CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Planet Hollywood ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2013 | 2013 |
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Planet Hollywood TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Planet Hollywood IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Planet Hollywood
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Planet Hollywood Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Planet Hollywood IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Planet Hollywood digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Planet Hollywood Technographics
Planet Hollywood is a Leisure and Hospitality organization based in United States,
with around 650 employees and annual revenues of $120.0 million.
Planet Hollywood operates a diverse technology stack with applications such as
Sterling Background Check, TripleseatDirect and Microsoft 365,
covering areas like BackGround Screening, Reservation and Booking Management and Collaboration.
Planet Hollywood has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sterling Talent Solutions, Tripleseat and Microsoft.
Planet Hollywood recently adopted applications including
Google Cloud Platform (GCP) in 2021, Cloudflare CDN in 2020 and AdRoll in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Planet Hollywood’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Planet Hollywood’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Planet Hollywood technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.