Planon
Wijchenseweg 8,
Nijmegen, 6537 TL,
Netherlands
Nijmegen, 6537 TL,
Netherlands
31 24 6413135
Professional Services
Planon Technographics
Planon Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Planon and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Planon employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Planon has purchased the following applications: Microsoft 365 for Collaboration in 2016, Wingify VWO for Marketing Analytics in 2018, Atlassian Jira Service Desk for IT Service Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Planon is running and its propensity to invest more and deepen its relationship with Microsoft , Wingify , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Planon revenues, which have grown to $215.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Planon intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Planon Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Planon implemented Microsoft 365 as its core Collaboration platform. Planon is a Netherlands based professional services firm with approximately 1000 employees, and the Microsoft 365 deployment is positioned to support enterprise productivity and collaboration across the organization.
The Microsoft 365 implementation centers on standard collaboration and productivity capabilities, including enterprise email, SharePoint Online style document management and intranet, Microsoft Teams class real time collaboration, and OneDrive class personal file storage and synchronization. Functional workflows emphasize document collaboration, team communications, calendaring and distributed content management consistent with the Collaboration apps category.
Operational coverage includes corporate functions such as IT, professional services delivery, sales and marketing, with evidence of Microsoft 365 usage surfaced on Planon’s public website. Governance and administration follow platform aligned patterns, using tenant level administration, role based access controls and centralized compliance and content retention controls built into Microsoft 365 to manage users and workloads.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Wingify | Legacy | Wingify VWO | Marketing Analytics | CRM | n/a | 2018 | 2018 |
In 2018, Planon implemented Wingify VWO for Marketing Analytics on their website. The Wingify VWO implementation functions as a website-facing experimentation and optimization layer, instrumented to run A/B tests and multivariate experiments, manage personalization campaigns, and capture conversion events. Deployment follows Marketing Analytics patterns with client-side page instrumentation to deliver variants and collect behavioral telemetry, enabling landing page and funnel experimentation. The implementation supports digital marketing and product stakeholders focused on web conversion and user experience.
Functional capabilities exercised through Wingify VWO include experiment creation and targeting, visitor segmentation, heatmaps and session analysis, and analytics reporting to inform content and UX decisions. Integrations are concentrated on the website environment and analytics telemetry, with testing workflows embedded into marketing and growth processes rather than into backend enterprise systems. Governance is exercised through marketing-led experiment lifecycles, including hypothesis definition, audience targeting, and staged rollouts to production traffic. The record restates that Planon uses Wingify VWO as its Marketing Analytics solution for web experimentation and conversion optimization.
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2019 | 2019 |
In 2019 Planon deployed Atlassian Jira Service Desk as an IT Service Management solution on its public website to provide a customer facing service portal. The Atlassian Jira Service Desk implementation provides web based ticket intake, a self service knowledge base, and standardized incident and request management workflows aligned with IT Service Management capabilities. Planon exposes service catalog items and online request submission on their website to enable customers and external users to create and track service requests.
Configuration emphasized service desk project templates, request types, SLA schemes, and workflow automation to route and prioritize tickets across support teams in the professional services organization. Operational coverage focused on customer support and technical support functions, with the website portal acting as the primary intake channel for external users. Governance established centralized service desk ownership, standardized request templates, approval workflows, and escalation rules to manage intake and handoff between teams.
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2016 | 2016 |
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Apps Development | PaaS |
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2016 | 2016 |
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Test Automation Platform | PaaS |
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2016 | 2016 |
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Test Automation Platform | PaaS |
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2016 | 2016 |
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Test Automation Platform | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Planon
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Planon Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Planon IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Planon digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Planon Technographics
Planon is a Professional Services organization based in Netherlands,
with around 1000 employees and annual revenues of $215.0 million.
Planon operates a diverse technology stack with applications such as
Microsoft 365, Wingify VWO and Atlassian Jira Service Desk,
covering areas like Collaboration, Marketing Analytics and IT Service Management.
Planon has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Wingify and Atlassian.
Planon recently adopted applications including
OneTrust Cookie Consent in 2022, Salesforce Sales Cloud in 2021 and Amazon EC2 in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Planon’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Planon’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Planon technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.