AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Planyo Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Planyo Legacy Planyo Reservation and Booking Management ERP Services and Operations n/a 2007 2007
In 2007, Planyo implemented Planyo as its publicly facing booking system on its website, deploying the Planyo application to manage customer reservations and scheduling. The deployment aligns with the Reservation and Booking Management category, supporting online reservation workflows for the company’s professional services offerings. The Planyo application was configured to operate as a hosted booking engine, providing calendar and availability management, pricing and rate rule configuration, resource allocation, customer-facing reservation forms, and automated confirmation and notification workflows. Configuration work focused on embedding the booking engine into the public website, defining service types and availability windows, and establishing booking rules and cancellation policies through the Planyo administration console. Operationally the implementation runs on Planyo’s website and serves customer booking, scheduling, and reservation intake across the company’s service lines, impacting sales, operations, and customer support functions. Administration and governance are centralized in the Planyo admin interface, where administrators control availability, pricing, booking policies, and notification templates to maintain consistent operational workflows within the Reservation and Booking Management environment.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
DocsBot AI Legacy DocsBot AI Chatbots and Conversational AI AI-Powered Application n/a 2024 2024
In 2024, Planyo deployed DocsBot AI on its public website. Planyo is a Switzerland based professional services company with about 20 employees and roughly 2,000,000 in revenue, and it implemented DocsBot AI as its Chatbots and Conversational AI solution to handle customer facing inquiries and booking support. The implementation focused on embedding the DocsBot AI web widget and configuring conversational flows, FAQ ingestion, intent classification, and fallback routing to human agents. DocsBot AI was configured through its administrative console for content updates, response templates, and conversational tuning to align with Planyo booking and support workflows. Operational coverage is website centric, supporting customer service and sales facing functions through the site channel, with internal administrators managing the knowledge base and conversation scripts. The deployment emphasizes knowledge base synchronization from on site documentation and scripted responses to surface booking information and frequently asked questions. Governance was organized around a designated admin group responsible for maintaining the DocsBot AI knowledge content and managing access controls within the DocsBot AI console. Change management included ongoing content review cycles and conversational testing to keep the Chatbots and Conversational AI implementation aligned with Planyo support processes.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2012 2012
Collaboration Collaboration 2022 2022
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2024 2024
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2014 2014
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
Cloud Storage IaaS 2022 2022
Content Delivery Network IaaS 2022 2022
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Application Firewalls (WAF) CyberSecurity 2021 2021
IT Decision Makers and Key Stakeholders at Planyo
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Planyo Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Planyo Technographics

Planyo is a Professional Services organization based in Switzerland, with around 20 employees and annual revenues of $2.0 million.

Planyo operates a diverse technology stack with applications such as Planyo, DocsBot AI and Google Workspace (Formerly Google G-Suite), covering areas like Reservation and Booking Management, Chatbots and Conversational AI and Collaboration.

Planyo has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Planyo, DocsBot AI and Google.

Planyo recently adopted applications including DocsBot AI in 2024, New Relic APM in 2024 and Slack Connect in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Planyo’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Planyo’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Planyo technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.