Planyo Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Planyo and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Planyo employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Planyo has purchased the following applications: Planyo for Reservation and Booking Management in 2007, DocsBot AI for Chatbots and Conversational AI in 2024, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Planyo is running and its propensity to invest more and deepen its relationship with Planyo , DocsBot AI , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Planyo revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Planyo intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Planyo | Legacy | Planyo | Reservation and Booking Management | ERP Services and Operations | n/a | 2007 | 2007 |
In 2007, Planyo implemented Planyo as its publicly facing booking system on its website, deploying the Planyo application to manage customer reservations and scheduling. The deployment aligns with the Reservation and Booking Management category, supporting online reservation workflows for the company’s professional services offerings.
The Planyo application was configured to operate as a hosted booking engine, providing calendar and availability management, pricing and rate rule configuration, resource allocation, customer-facing reservation forms, and automated confirmation and notification workflows. Configuration work focused on embedding the booking engine into the public website, defining service types and availability windows, and establishing booking rules and cancellation policies through the Planyo administration console.
Operationally the implementation runs on Planyo’s website and serves customer booking, scheduling, and reservation intake across the company’s service lines, impacting sales, operations, and customer support functions. Administration and governance are centralized in the Planyo admin interface, where administrators control availability, pricing, booking policies, and notification templates to maintain consistent operational workflows within the Reservation and Booking Management environment.
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocsBot AI | Legacy | DocsBot AI | Chatbots and Conversational AI | AI-Powered Application | n/a | 2024 | 2024 |
In 2024, Planyo deployed DocsBot AI on its public website. Planyo is a Switzerland based professional services company with about 20 employees and roughly 2,000,000 in revenue, and it implemented DocsBot AI as its Chatbots and Conversational AI solution to handle customer facing inquiries and booking support.
The implementation focused on embedding the DocsBot AI web widget and configuring conversational flows, FAQ ingestion, intent classification, and fallback routing to human agents. DocsBot AI was configured through its administrative console for content updates, response templates, and conversational tuning to align with Planyo booking and support workflows.
Operational coverage is website centric, supporting customer service and sales facing functions through the site channel, with internal administrators managing the knowledge base and conversation scripts. The deployment emphasizes knowledge base synchronization from on site documentation and scripted responses to surface booking information and frequently asked questions.
Governance was organized around a designated admin group responsible for maintaining the DocsBot AI knowledge content and managing access controls within the DocsBot AI console. Change management included ongoing content review cycles and conversational testing to keep the Chatbots and Conversational AI implementation aligned with Planyo support processes.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
|
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2024 | 2024 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2014 | 2014 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Application Firewalls (WAF) | CyberSecurity |
|
2021 | 2021 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||