Plena Healthcare
Level 9, 417 St Kilda Road,
Melbourne, 3004, VIC,
Australia
Melbourne, 3004, VIC,
Australia
61 136033
Healthcare
Plena Healthcare Technographics
Plena Healthcare Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Plena Healthcare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1400 Plena Healthcare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Plena Healthcare has purchased the following applications: Visa Spend Clarity (ex Fraedom Expense) for Expense Management in 2018, Nookal for Medical Practice Management in 2018, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Plena Healthcare is running and its propensity to invest more and deepen its relationship with Visa , Nookal , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Plena Healthcare revenues, which have grown to $350.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Plena Healthcare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Plena Healthcare Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa Spend Clarity (ex Fraedom Expense) | Expense Management | ERP Financial Management | n/a | 2018 | 2018 |
In 2018 Plena Healthcare deployed Visa Spend Clarity (ex Fraedom Expense) as its Expense Management solution. The deployment focused on centralizing expense capture and approvals for executive assistants and finance personnel supporting the Mobile Health and operations functions at Plena Healthcare in Australia.
Visa Spend Clarity (ex Fraedom Expense) was configured to support standard expense management modules including expense entry and receipt capture, policy enforcement, approval workflow routing, corporate card reconciliation and reporting. Configuration included role-based approval thresholds, with operational responsibility noted for Executive Assistants who approved and processed expenses up to $10,000.
The application was used alongside Salesforce, Nookal and Microsoft Office within day to day workflows, supporting travel arrangements, diary management, conference logistics and referral coordination. Operational usage spanned Finance, Client Liaison, Operations and executive office support, enabling coordinated expense processing tied to business development and national manager activities.
Governance centered on standardized approval routing, receipt documentation requirements and delegation of authority for high value approvals, integrating expense controls into existing administrative and finance processes. Visa Spend Clarity (ex Fraedom Expense) served as the primary Expense Management platform for Plena Healthcare, instrumenting expense workflows and compliance controls across the organization.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Nookal | Legacy | Nookal | Medical Practice Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Plena Healthcare implemented Nookal as its Medical Practice Management application. The deployment centralized core practice management capabilities for Plena Healthcare's Australian operations, with an initial operational focus on Mobile Health and shared services supporting Finance, Client Liaison and Operations teams.
Nookal was configured to manage appointment scheduling, referral intake, initial PT and OT assessment bookings, patient records and clinical rostering workflows. Configuration emphasized diary management and client-facing booking workflows that supported the Executive Assistant to the EGM of Mobile Health in coordinating complex calendars, conference logistics and meeting materials.
The Nookal implementation was integrated into the existing application set used by staff, notably Salesforce for CRM and referral coordination, Fraedom for expense processing and approvals, and Microsoft Office for calendar and document exchange. Those integrations connected referral and client liaison workflows with CRM records and routed expense approvals through Fraedom while preserving document and calendar synchronization with Office applications.
Governance and process changes included formalizing referral handling and booking procedures, centralizing diary and meeting management for senior executives, and applying delegated expense approval controls up to $10,000. Operational coverage spanned Mobile Health, Finance, Client Liaison and Operations, with Nookal serving as the primary Medical Practice Management system for appointment orchestration and referral-to-assessment workflows.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Plena Healthcare implemented Microsoft 365 to provide core collaboration capabilities across the organization. Plena Healthcare Microsoft 365 Collaboration supports internal communication, document management and team based coordination for the Australian healthcare provider. The company lists Microsoft 365 on its website.
The deployment leverages standard Microsoft 365 components including Exchange Online for organizational email, SharePoint for intranet and document libraries, Microsoft Teams for meetings and synchronous collaboration, and OneDrive for personal file storage. Administration is provisioned through a centralized cloud tenant model with role based access controls and policy management to govern user provisioning and content access.
Operational coverage spans clinical and corporate functions in Australia, enabling messaging, file sharing, meeting orchestration and collaboration workflows between care teams and administrative staff. Governance is organized around tenant level policy controls, identity based access and retention settings to align Collaboration tooling with healthcare operational requirements.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Application Performance Management | ITSM |
|
2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Plena Healthcare
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Plena Healthcare Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Plena Healthcare Technographics
Plena Healthcare is a Healthcare organization based in Australia,
with around 1400 employees and annual revenues of $350.0 million.
Plena Healthcare operates a diverse technology stack with applications such as
Visa Spend Clarity (ex Fraedom Expense), Nookal and Microsoft 365,
covering areas like Expense Management, Medical Practice Management and Collaboration.
Plena Healthcare has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Visa, Nookal and Microsoft.
Plena Healthcare recently adopted applications including
Salesforce Marketing Cloud in 2022, Cloudflare CDN in 2022 and Microsoft 365 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Plena Healthcare’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Plena Healthcare’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Plena Healthcare technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.