Plex Systems, Inc.
900 Tower Dr. Suite 1500,
Troy, 48098, MI,
United States
Troy, 48098, MI,
United States
1 888-454-7539
Professional Services
Plex Systems, Inc. Technographics
Plex Systems, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Plex Systems, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Plex Systems, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Plex Systems, Inc. has purchased the following applications: Jobvite for Recruiting, Applicant Tracking System in 2017, Drift AI Chatbot for Chatbots and Conversational AI in 2020, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Plex Systems, Inc. is running and its propensity to invest more and deepen its relationship with Jobvite , Drift , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Plex Systems, Inc. revenues, which have grown to $115.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Plex Systems, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Plex Systems, Inc. Tech Stack and Enterprise Applications
Plex Systems, Inc. HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jobvite | Legacy | Jobvite | Recruiting, Applicant Tracking System | HCM | n/a | 2017 | 2017 |
In 2017, Plex Systems, Inc. deployed Jobvite as its applicant tracking platform and integrated the Jobvite career site experience into its public careers page. The implementation places Jobvite in the Recruiting,Applicant Tracking System category and provides the primary candidate intake channel on Plex's website, with configuration focused on online job postings and direct application capture from the careers site.
Functional components implemented include career site integration, job requisition posting, applicant tracking workflows, candidate sourcing forms, interview scheduling, and recruiter and hiring manager role provisioning, reflecting standard Recruiting,Applicant Tracking System capabilities. Operational ownership rests with Plex recruiting and HR teams, who use Jobvite to manage posting lifecycles, candidate stages, and approval flows, and governance centered on standardized requisition approval paths and user access controls within Jobvite to maintain applicant record management on the public careers site.
|
Plex Systems, Inc. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Plex Systems, Inc. deployed Drift AI Chatbot on its public website. The deployment leverages Chatbots and Conversational AI to provide real time customer engagement, automated lead capture, and conversational qualification aligned to Plex's professional services offerings. Drift AI Chatbot is configured to present contextual greetings and product information, apply scripted playbooks for qualification, and trigger live agent routing when escalation criteria are met. The implementation focuses on the web channel as the primary touchpoint for prospect and customer interactions.
Configuration work concentrated on conversational flow design, lead capture forms, and automated routing rules to align with marketing and sales workflows. Governance emphasizes bot content control, escalation rules for human handoff, and a process for updating playbooks and qualification logic. Operational ownership sits with marketing for day to day conversation/content management, with sales receiving routed, qualified conversations for follow up. Monitoring and analytics are used to tune conversation paths and capture lead attributes for subsequent outreach.
|
Plex Systems, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Plex Systems, Inc. deployed Zoom from Zoom Video Communications to provide embedded conferencing capability on its public website, using the Audio Video and Web Conferencing category to support customer-facing interactions. The implementation centers on embedding Zoom functionality into web pages to enable live demos, customer meetings, and webinar delivery, positioning Zoom as the primary web conferencing channel for external engagement.
Deployment appears focused on web client integration and browser-based meeting flows typical of the Audio Video and Web Conferencing category, leveraging real-time video, screen sharing, recording, and webinar hosting capabilities. Operational coverage is concentrated on commercial functions, including sales, customer success, and marketing for product demonstrations and events, with governance and usage policies managed through IT and communications stakeholders to standardize external meeting practices.
|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
Plex Systems, Inc. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Management | Content Management |
|
2020 | 2020 |
|
Plex Systems, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Account Based Marketing | CRM |
|
2019 | 2019 |
|
|
|
|
|
Account Based Marketing | CRM |
|
2016 | 2016 |
|
|
|
|
|
Account Based Marketing | CRM |
|
2021 | 2021 |
|
|
|
|
|
Account Based Marketing | CRM |
|
2023 | 2023 |
|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2011 | 2011 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
Plex Systems, Inc. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2020 | 2020 |
|
Plex Systems, Inc. TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
|
Plex Systems, Inc. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2014 | 2014 |
|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
Plex Systems, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
Plex Systems, Inc. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Plex Systems, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
VP of Customer Success | VP | Customer Service | |
|
|
|
Chief Customer Officer | CXO | Customer Service | |
|
|
|
Customer Success Manager | Manager | Customer Service | |
|
|
|
Vice President Global Customer Support | VP | Customer Service | |
|
|
|
Senior Test Automation Engineer | Non Manager | IT | |
|
Apps Being Evaluated by Plex Systems, Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Plex Systems, Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Plex Systems, Inc. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Plex Systems, Inc. Technographics
Plex Systems, Inc. is a Professional Services organization based in United States,
with around 600 employees and annual revenues of $115.0 million.
Plex Systems, Inc. operates a diverse technology stack with applications such as
Jobvite, Drift AI Chatbot and Zoom,
covering areas like Recruiting, Applicant Tracking System, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Plex Systems, Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Jobvite, Drift and Zoom Video Communications.
Plex Systems, Inc. recently adopted applications including
6sense Account Engagement Platform in 2023, Zoominfo Platform in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Plex Systems, Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Plex Systems, Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Plex Systems, Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.