Plexus Law
Josephs Well Hanover Walk,
Leeds, LS3 1AB,
United Kingdom
Leeds, LS3 1AB,
United Kingdom
44 11 3468 1600
Professional Services
Plexus Law Technographics
Plexus Law Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Plexus Law and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Plexus Law employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Plexus Law has purchased the following applications: Microsoft 365 for Collaboration in 2018, Mitel Contact Center for Call Center in 2017, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Plexus Law is running and its propensity to invest more and deepen its relationship with Microsoft , Mitel , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Plexus Law revenues, which have grown to $73.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Plexus Law intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Plexus Law Tech Stack and Enterprise Applications
Plexus Law Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Plexus Law implemented Microsoft 365 as its Collaboration platform. The deployment is visible on the Plexus Law website, confirming Microsoft 365 is the firm’s primary cloud collaboration suite.
Microsoft 365 was configured to provide core Collaboration capabilities, including Exchange Online email and calendaring, SharePoint Online document management, Microsoft Teams real time collaboration, OneDrive for Business file storage, and Office productivity applications to support legal practice workflows. The configuration indicates a centralized Microsoft 365 tenant model serving legal professionals and corporate support functions in the United Kingdom, with governance controls such as role based access and compliance features aligned to professional services requirements.
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Plexus Law CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mitel | Legacy | Mitel Contact Center | Call Center | CRM | n/a | 2017 | 2018 |
In 2017, Plexus Law implemented Mitel Contact Center, deploying an on site Call Center solution across six UK locations for over 900 users. The rollout moved the firm from ISDN to SIP transport to consolidate voice connectivity and unify telephony across multiple offices.
The Mitel Contact Center implementation combined MiCollab for conferencing, instant messaging and presence, MiContact Center configured for 15 users in specific high inbound departments, and MiVoice call recording installed centrally for all six sites. MiCollab provided full access to the phone system’s call features including screen sharing and audio conferencing, while MiContact Center delivered queueing and inbound routing workflows for departments with large call volumes.
Architecturally the deployment was an on site telephony platform with centralized call recording and SIP trunking between locations, supporting both enterprise telephony and dedicated contact center workloads. Operational coverage included firmwide telecoms for approximately 900 users, targeted contact center operations for the 15 MiContact Center agents, and intersite collaboration via MiCollab presence and conferencing functions.
Governance and rollout emphasized site by site SIP migration, centralized configuration of call recording, and agent profile provisioning for the MiContact Center users. Matt Baker, Telecoms Engineer at Plexus Law, described a strong vendor relationship, stating It’s been a refreshing change to have such a collaborative working relationship with Mitel, as the manufacturer often takes a step back once the solution has been sold, Mitel have been superb.
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Plexus Law IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2015 | 2015 |
In 2015, Plexus Law deployed Microsoft Azure Cloud Services to host its public website. Plexus Law uses Microsoft Azure Cloud Services for Application Hosting and Computing Services to support website hosting and public-facing client engagement.
The implementation places the website into a public cloud hosting architecture, leveraging compute instances and platform hosting capabilities for web content delivery and application runtime. Category-aligned capabilities in the Application Hosting and Computing Services footprint include scalable compute, object storage for media and documents, TLS traffic termination, and monitoring and logging to support operational availability. Configuration is focused on web delivery patterns and platform configuration rather than on back office ERP or HR workloads.
Operational ownership is centered in the firms IT and web operations teams, supporting marketing, client intake, and digital communications functions. Governance emphasizes web content deployment controls, certificate lifecycle management, and platform configuration management within Microsoft Azure Cloud Services. The implementation is observable in the site source and does not list an external implementation partner.
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Plexus Law CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Plexus Law
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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IT Director | Director | IT | |
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MI Team Leader | Manager | Finance | |
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Telecoms Engineer | Non Manager | Operations | |
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Apps Being Evaluated by Plexus Law Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Plexus Law IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Plexus Law digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Plexus Law Technographics
Plexus Law is a Professional Services organization based in United Kingdom,
with around 1000 employees and annual revenues of $73.0 million.
Plexus Law operates a diverse technology stack with applications such as
Microsoft 365, Mitel Contact Center and Microsoft Azure Cloud Services,
covering areas like Collaboration, Call Center and Application Hosting and Computing Services.
Plexus Law has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and Mitel.
Plexus Law recently adopted applications including
GoDaddy in 2019, Microsoft 365 in 2018 and Mitel Contact Center in 2017,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Plexus Law’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Plexus Law’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Plexus Law technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.