AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Pocket Living Tech Stack and Enterprise Applications

Pocket Living CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Clixifix Legacy Clixifix Customer Care Customer Experience CRM n/a 2017 2017
In 2017, Pocket Living deployed Clixifix Customer Care to manage customer care operations. The Clixifix Customer Care implementation was scoped to strengthen the company Customer Experience function across customer service and aftersales workflows. The deployment centers on defect logging and ticketing, contractor performance trend reporting, and raw data export to support evidence-based escalation. Reporting capabilities provide one click trend views that surface recurring defects and contractor-related patterns, enabling systematic identification of reappearing issues and data-backed case analysis. Operationally the application is used by the customer care team to coordinate with contractors and site operations, feeding a centralized issue backlog and case history. Clixifix Customer Care preserves intervention records, timestamps, and resolution notes so colleagues can review prior actions and continue support when staff are on annual leave. Governance and process changes focus on transparency and handover, reporting providing the raw data needed to substantiate problems and to allocate contractor follow up. The implementation emphasizes structured case documentation and trend reporting to support escalation workflows and continuity of service.
Customer Experience CRM 2018 2018
Data Management Platform CRM 2018 2018
Marketing Automation CRM 2014 2014
Pocket Living PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amazon Web Services (AWS) Legacy Amazon SES Transactional Email PaaS n/a 2014 2014
In 2014, Pocket Living deployed Amazon SES for Transactional Email on its website, using Amazon Web Services as the cloud vendor. The implementation focuses on delivering customer-facing transactional messages from the Pocket Living website, with Amazon SES acting as the outbound mail service for account notifications, booking confirmations, and other transactional workflows. The Amazon SES deployment was configured to use standard Transactional Email capabilities such as the SMTP interface and Send API, template-based message composition, and native bounce and complaint handling to maintain deliverability and operational hygiene. Integration is explicitly limited to the website sending layer, with domain authentication and sending configuration governed through AWS account settings, and operational ownership aligned to the customer communications and web operations functions within Pocket Living in the United Kingdom.
Transactional Email PaaS 2017 2017
Pocket Living IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amazon Web Services (AWS) Legacy Amazon EC2 Application Hosting and Computing Services IaaS n/a 2015 2015
In 2015, Pocket Living deployed Amazon EC2 to host its public website. The implementation positions Amazon EC2 within the Application Hosting and Computing Services category to deliver the compute layer for web delivery and application hosting. The deployment uses Amazon EC2 instances provisioned to run the web application layer, leveraging standard EC2 capabilities such as virtual server provisioning, AMI-based image management, security group controls, and instance lifecycle operations. Operational ownership is assigned to Pocket Living's IT and web operations teams, who manage instance provisioning, software updates, and monitoring, focusing the Amazon EC2 Application Hosting and Computing Services deployment on the company’s customer-facing web presence and web operations.
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2019 2019
Pocket Living CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2017 2017

IT Decision Makers and Key Stakeholders at Pocket Living

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Pocket Living Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Pocket Living IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Pocket Living digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Pocket Living Technographics
Pocket Living is a Construction and Real Estate organization based in United Kingdom, with around 60 employees and annual revenues of $89.0 million.
Pocket Living operates a diverse technology stack with applications such as Clixifix Customer Care, Amazon SES and Amazon EC2, covering areas like Customer Experience, Transactional Email and Application Hosting and Computing Services.
Pocket Living has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Clixifix and Amazon Web Services (AWS).
Pocket Living recently adopted applications including Amazon Elastic Load Balancing (ELB) in 2020, Amazon CloudFront in 2019 and Hotjar in 2018, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Pocket Living’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Pocket Living’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Pocket Living technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.