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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Pocono Whitewater Rafting Tech Stack and Enterprise Applications

AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2016 2016
In 2016, Pocono Whitewater Rafting implemented LiveChat on its public website. Pocono Whitewater Rafting implemented LiveChat in 2016 as a Chatbots and Conversational AI solution to capture web-based customer inquiries, surface reservation intent, and provide immediate routing to on-shift support staff and operations personnel. The deployment is centered on the LiveChat web widget and agent console, with configuration of canned responses and chat transcript logging to support live customer interactions. Operational scope covers customer service and reservations workflows, with the tool managed by front-desk and operations teams responsible for guest communications. Governance emphasizes standardized response templates, staffing schedules for weekday and weekend peaks, and transcript review to maintain consistent messaging across bookings and safety communications. LiveChat is used as the primary Chatbots and Conversational AI interface between website visitors and Pocono Whitewater Rafting staff.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Lotame Legacy Lotame DMP Data Management Platform CRM n/a 2021 2021
In 2021, Pocono Whitewater Rafting implemented Lotame DMP as a Data Management Platform on its public website. The deployment captures first party web behavioral signals to support marketing and customer engagement use cases across the companys digital presence. Lotame DMP was configured to perform web tagging, cookie and device identifier collection, audience segmentation, and profile stitching to create persistent visitor cohorts. Configuration emphasized audience taxonomy, segmentation rules, and data retention policies aligned with seasonal booking patterns and marketing campaign windows. Operational scope is concentrated on the corporate website and owned digital channels, serving the marketing and digital operations teams responsible for targeted media, remarketing, and on-site personalization. Data activation workflows were organized to feed advertising and analytics processes while keeping endpoint systems unspecified. Governance included role based access controls, centralized audience definitions, and documented procedures for managing collected web behavioral data and segment publication. The rollout followed a phased tagging and segment activation approach to limit operational disruption and to stabilize audience definitions before broader use.
Data Management Platform CRM 2021 2021
Listing Management CRM 2017 2017
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Infolink Legacy Infolink Cloud Hosting and Computing Application Hosting and Computing Services IaaS n/a 2021 2021
In 2021, Pocono Whitewater Rafting implemented Infolink Cloud Hosting and Computing. Pocono Whitewater Rafting uses Infolink Cloud Hosting and Computing in the Application Hosting and Computing Services category to host and operate its public website and related digital assets, providing the company with a cloud platform for web delivery and site management. The deployment centers on managed compute instances and object storage to serve site content, with platform services for HTTPS termination, automated backups, and monitoring. Infolink Cloud Hosting and Computing provides web hosting, persistent storage, and platform-level monitoring capabilities that support content updates and high availability for the public-facing site. Operational ownership is aligned to a small internal IT function and marketing operations, who manage DNS, certificate administration, access controls, and scheduled maintenance. Governance includes role based access, incident monitoring, and platform level backup schedules, with the implementation scoped to the company website and public-facing services rather than internal enterprise applications.

IT Decision Makers and Key Stakeholders at Pocono Whitewater Rafting

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Pocono Whitewater Rafting Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Pocono Whitewater Rafting IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Pocono Whitewater Rafting digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Pocono Whitewater Rafting Technographics
Pocono Whitewater Rafting is a Professional Services organization based in United States, with around 120 employees and annual revenues of $15.0 million.
Pocono Whitewater Rafting operates a diverse technology stack with applications such as LiveChat, Lotame DMP and Infolink Cloud Hosting and Computing, covering areas like Chatbots and Conversational AI, Data Management Platform and Application Hosting and Computing Services.
Pocono Whitewater Rafting has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as LiveChat, Inc., Lotame and Infolink.
Pocono Whitewater Rafting recently adopted applications including Lotame DMP in 2021, Adobe Audience Manager in 2021 and Infolink Cloud Hosting and Computing in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Pocono Whitewater Rafting’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Pocono Whitewater Rafting’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Pocono Whitewater Rafting technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.