Podium
1650 W Digital Drive,
Lehi, 84043, UT,
United States
Lehi, 84043, UT,
United States
1 855-716-0428
Professional Services
Podium Technographics
Podium Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Podium and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1300 Podium employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Podium has purchased the following applications: Stripe Payments for Payment Processing in 2020, Rocket.chat for Chatbots and Conversational AI in 2018, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Podium is running and its propensity to invest more and deepen its relationship with Stripe , Rocket.chat , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Podium revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Podium intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Podium Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, Podium implemented Stripe Payments on its website to handle customer payment capture and online billing workflows. Podium uses Stripe Payments in the Payment Processing category to support website checkout, payment tokenization, and transaction management for customer-facing payments.
The implementation centers on web-facing checkout integration, client-side tokenization and secure transmission of payment data, server-side payment intent handling, and use of the Stripe Dashboard for transaction visibility and dispute management. Functional capabilities implemented align with standard Payment Processing workflows, including card processing, recurring billing support where applicable, and refund handling.
Operationally the integration is scoped to Podium’s public website payment flows and ties into revenue operations, finance and customer service processes for billing and collections. Payments are centralized through Stripe Payments so Podium can manage transactions, reconciliation, and dispute workflows from a single provider while keeping the integration focused on web checkout and backend payment orchestration.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Podium implemented Rocket.chat to add a website-hosted conversational channel. Podium deployed Rocket.chat as a core element of its Chatbots and Conversational AI stack to surface real-time conversation capabilities on the company website and to support customer inquiry handling and lead qualification workflows.
The Rocket.chat deployment centers on a web chat widget and real-time messaging platform, leveraging Rocket.chat features such as agent workspaces, message persistence, automated response rules, and conversational routing to connect website visitors with live agents. Configuration focused on embedding Rocket.chat into web pages and shaping conversational flows consistent with Chatbots and Conversational AI practices, including automated greetings, session handoff to human agents, and transcript capture for follow up.
Operational use of Rocket.chat encompasses customer support and sales-facing interactions originated from the website, with role-based access controls and moderation applied to agent consoles to manage conversation handling. The implementation emphasizes web channel coverage and conversational workflows, positioning Rocket.chat as Podium Rocket.chat Chatbots and Conversational AI tooling that links website engagement to agent operations.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Podium implemented Zoom on its public website to enable embedded web conferencing and customer-facing live interactions. The deployment positions Zoom as the Audio Video and Web Conferencing solution used to initiate web meetings and live sessions directly from Podium's site to support customer engagement and virtual demonstrations.
The Zoom implementation is surfaced through website-hosted meeting and webinar endpoints, integrating session initiation and join flows into Podium's external customer touchpoints. Functional capabilities in use align with standard Audio Video and Web Conferencing workflows, including real-time audio and video, screen sharing, and scheduling-driven session starts to support sales and customer success activities. Governance focuses on web channel access controls and session-level permissions, with the application serving site visitors and internal teams that engage customers through Podium's public site.
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Collaboration | Collaboration |
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2016 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2019 | 2019 |
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Digital Signing | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Account Based Marketing, Sales Engagement | CRM |
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2018 | 2018 |
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Customer Engagement | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Asset Management (ITAM), SaaS Spend Management | IT Asset Management |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Podium
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Podium Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Podium IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Podium digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Podium Technographics
Podium is a Professional Services organization based in United States,
with around 1300 employees and annual revenues of $200.0 million.
Podium operates a diverse technology stack with applications such as
Stripe Payments, Rocket.chat and Zoom,
covering areas like Payment Processing, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Podium has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Stripe, Rocket.chat and Zoom Video Communications.
Podium recently adopted applications including
DocuSign eSignature in 2022, Amplitude Behavioral Analytics Platform in 2022 and DigitalOcean Droplets in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Podium’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Podium’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Podium technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.