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Policia Civil do Estado do Rio de Janeiro Tech Stack and Enterprise Applications

Policia Civil do Estado do Rio de Janeiro Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Instant Solutions Legacy InstantVoice Platform PBX, VoiP and Phone Systems Collaboration n/a 2014 2014
In 2014 Policia Civil do Estado do Rio de Janeiro implemented InstantVoice Platform from Instant Solutions to provide 24x7 help-desk telephone support and recorded secure communications for public-safety operations. The deployment was initiated to support contact center and emergency communications requirements ahead of the Rio 2016 Olympic Games, and vendor statements indicate the police had been using the platform for two years by August 2016, confirming a production rollout around 2014. The InstantVoice Platform implementation aligned to the PBX, VoiP and Phone Systems category and was configured as a multiservices VoIP deployment. Functional capabilities included continuous call recording for secure evidence capture, automatic call distribution and centralized call handling for contact center workflows, and real-time monitoring and logging to support 24x7 operations. The architecture emphasized VoIP-based core switching with redundant PBX instances and high availability configurations to ensure resilience for mission-critical public-safety communications. Operational coverage focused on Polícia Civil contact centers and public-safety communications during major events in Rio de Janeiro state, supporting help-desk and operational dispatch functions. Governance practices reflected continuous operational monitoring and retained recorded communications as part of secure communications handling. The vendor reports high availability and mission-critical resilience during the peak event period of the Olympic Games, demonstrating the InstantVoice Platform in an operational public-safety context.
Policia Civil do Estado do Rio de Janeiro IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Claro Legacy Claro Cloud Application Hosting and Computing Services IaaS n/a 2025 2025
Content Delivery Network IaaS 2013 2013
Content Delivery Network IaaS 2014 2014

IT Decision Makers and Key Stakeholders at Policia Civil do Estado do Rio de Janeiro

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Policia Civil do Estado do Rio de Janeiro Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Policia Civil do Estado do Rio de Janeiro IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Policia Civil do Estado do Rio de Janeiro digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Policia Civil do Estado do Rio de Janeiro Technographics
Policia Civil do Estado do Rio de Janeiro is a Government organization based in Brazil, with around 320 employees and annual revenues of $38.0 million.
Policia Civil do Estado do Rio de Janeiro operates a diverse technology stack with applications such as InstantVoice Platform and Claro Cloud, covering areas like PBX, VoiP and Phone Systems and Application Hosting and Computing Services.
Policia Civil do Estado do Rio de Janeiro has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Instant Solutions and Claro.
Policia Civil do Estado do Rio de Janeiro recently adopted applications including Claro Cloud in 2025, InstantVoice Platform in 2014 and Akamai CDN in 2014, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Policia Civil do Estado do Rio de Janeiro’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Policia Civil do Estado do Rio de Janeiro’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Policia Civil do Estado do Rio de Janeiro technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.