AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

PolyAI Data, Technology Stack, and Enterprise Applications
AI Development
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SurrealDB Legacy SurrealDB Agentic and Gen AI Generative AI Platforms AI Development n/a 2025 2025
In 2025, PolyAI integrated SurrealDB Agentic and Gen AI to enable low-latency retrieval augmented generation for its Agent Studio conversational product. PolyAI implemented SurrealDB Agentic and Gen AI as a Generative AI Platforms component to bring enterprise knowledge bases into voice and chat workflows supporting customer service and CX. The implementation concentrated on vector search and RAG pipeline capabilities, including embeddings indexing, real-time retrieval, and low-latency lookup. SurrealDB Agentic and Gen AI delivered approximately 30ms vector lookup latency, enabling inference-stage retrieval suitable for streaming conversational responses. Integration work allowed enterprise customers to bring their own knowledge bases into Agent Studio for both voice and chat conversational AI, with operational coverage in the United Kingdom and globally. The deployment preserved full data ownership, maintaining customer custody of knowledge assets while surfacing those assets in runtime retrieval. Governance and rollout emphasized data ownership and access controls to support bring-your-own-knowledge-base operational patterns, aligning ingestion and retrieval policies with customer service and CX workflows. The integration demonstrated SurrealDB Agentic and Gen AI suitability for real-time generative AI pipelines within PolyAI’s Agent Studio architecture.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2017 2017
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Demandbase Legacy Demandbase ABX Cloud Account Based Marketing CRM n/a 2022 2022
Account Based Marketing CRM 2023 2023
Account Based Marketing CRM 2023 2023
CRM CRM 2024 2024
Customer Experience CRM 2022 2022
Customer Support CRM 2018 2018
Marketing Analytics CRM 2024 2024
Marketing Automation CRM 2024 2024
Tag Management CRM 2022 2022
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2023 2023
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2023 2023
Content Delivery Network IaaS 2023 2023
Database Management IaaS 2025 2025
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2024 2024
IT Decision Makers and Key Stakeholders at PolyAI
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by PolyAI Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD PolyAI Technographics

PolyAI is a Professional Services organization based in United Kingdom, with around 140 employees and annual revenues of $14.0 million.

PolyAI operates a diverse technology stack with applications such as SurrealDB Agentic and Gen AI, Google Workspace (Formerly Google G-Suite) and Demandbase ABX Cloud, covering areas like Generative AI Platforms, Collaboration and Account Based Marketing.

PolyAI has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SurrealDB , Google and Demandbase.

PolyAI recently adopted applications including SurrealDB Agentic and Gen AI in 2025, SurrealDB Cloud in 2025 and Hubspot CRM in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of PolyAI’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates PolyAI’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete PolyAI technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.