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POMS
Location
8343 154th Ave NE, Suite 200,
Redmond, 98052, WA,
United States
Website
https://www.poms.com/
Phone
1 703-574-9900
Artw industry
Life Sciences
Employee
Revenue

POMS Technographics

POMS Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by POMS and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 POMS employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that POMS has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2024, Vimeo Online Video Editor for Video Editing in 2024, TeamSupport Insights for Customer Analytics in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems POMS is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing POMS revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for POMS intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

POMS Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2024 2024
Collaboration Collaboration 2015 2015
Collaboration Collaboration 2022 2022
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Vimeo Legacy Vimeo Online Video Editor Video Editing Content Management n/a 2024 2024
Web Content Management Content Management 2013 2013
Web Content Management Content Management 2025 2025
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
TeamSupport Legacy TeamSupport Insights Customer Analytics CRM n/a 2020 2020
In 2020, POMS implemented TeamSupport Insights alongside its TeamSupport platform to modernize B2B customer support operations in the United States. The deployment centralized ticket intake and reporting for a 120 employee life sciences company, aligning analytics with support workflows and routing rules. TeamSupport Insights was configured to deliver reporting and dashboards focused on ticket volume trends, customer satisfaction tracking, and routing performance. Functional capabilities implemented included dashboarding, ad hoc reporting, ticket analytics, and routing analytics to surface recurring issues and balance queues, consistent with a Customer Analytics implementation. Operational scope covered customer support and service operations across the United States, with the platform routing 75% of support requests and embedding analytics into daily support workflows. Outcomes reported from the deployment include a 96% customer satisfaction rating and a 10% reduction in ticket volume, metrics surfaced and governed through Customer Analytics dashboards and routing and escalation policies enforced in the support workflow.
Customer Support CRM 2020 2020
Marketing Automation, Sales Engagement CRM 2026 2026
Sales Automation, CRM, Sales Engagement CRM 2024 2024
Tag Management CRM 2020 2020
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2018 2018
Governance, Risk and Compliance TRM 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2021 2021
Cloud Storage IaaS 2018 2018
Content Delivery Network IaaS 2014 2014
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2024 2024
Domain Name System (DNS) IaaS 2013 2013
Domain Name System (DNS) IaaS 2014 2014
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Security (AppSec) CyberSecurity 2020 2020
Identity and Access Management (IAM) CyberSecurity 2024 2024
Secure Email Gateways (SEGs) CyberSecurity 2017 2017
Secure Sockets Layer (SSL) CyberSecurity 2013 2013
Secure Sockets Layer (SSL) CyberSecurity 2014 2014
Secure Sockets Layer (SSL) CyberSecurity 2015 2015
IT Decision Makers and Key Stakeholders at POMS
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by POMS Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD POMS Technographics

POMS is a Life Sciences organization based in United States, with around 120 employees and annual revenues of $20.0 million.

POMS operates a diverse technology stack with applications such as Cisco Webex Meetings, Vimeo Online Video Editor and TeamSupport Insights, covering areas like Audio Video and Web Conferencing, Video Editing and Customer Analytics.

POMS has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Cisco Systems, Vimeo and TeamSupport.

POMS recently adopted applications including Apollo.io in 2026, accessWidget in 2025 and Cisco Webex Meetings in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of POMS’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates POMS’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete POMS technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.