Ponce Bank
2244 Westchester Ave Suite 1,
New York, 10462, NY,
United States
New York, 10462, NY,
United States
1 718-931-9000
Banking and Financial Services
Ponce Bank Technographics
Ponce Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ponce Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 224 Ponce Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ponce Bank has purchased the following applications: Fiserv Dovetail for Payment Processing in 2021, Fiserv Cleartouch Bank Platform for Core Banking in 2016, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ponce Bank is running and its propensity to invest more and deepen its relationship with Fiserv , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ponce Bank revenues, which have grown to $71.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ponce Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ponce Bank Tech Stack and Enterprise Applications
Ponce Bank ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Dovetail | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, Ponce Bank deployed Fiserv Dovetail on its website to manage customer-facing payment acceptance and checkout workflows, positioning the bank to standardize online payment handling under a Payment Processing platform. The implementation of Fiserv Dovetail is focused on website-integrated payment flows for retail customers and supports the bank's payments operations and retail banking functions that touch online deposit, bill pay, and transactional services.
The Fiserv Dovetail deployment includes category-aligned capabilities such as a web payment gateway, tokenization for card data protection, transaction routing and authorization orchestration, and reconciliation and reporting for operational visibility. The system is integrated into the bank's public website payment flows and operational processes for transaction handling, with governance aligning to payment operations and vendor controls and controls typically required for card and electronic payment processing.
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Ponce Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Cleartouch Bank Platform | Core Banking | ERP Services and Operations | n/a | 2016 | 2023 |
In 2016 Ponce Bank implemented Fiserv Cleartouch Bank Platform. The Fiserv Cleartouch Bank Platform serves as the bank's Core Banking system and is used to support account maintenance and deposit servicing workflows across retail and commercial lines.
Implementation focused on operational configuration of account maintenance and deposit processing capabilities within Fiserv Cleartouch Bank Platform, with staff using the application for management holds, extending check holds, account lockouts, flags, mail code changes, and transaction research. Deposit handling workflows included Deposit Review for incoming mobile and ATM check deposits, and Positive Pay was used as part of check and ACH decisioning for business clients alongside Cleartouch account maintenance functions.
The operational environment included use of Access Manager for ACH and wire origination profile setup, Wire Exchange for entering wires, and a set of fraud and investigation tools used by Fraud Analysts such as True Checks, Fraudguard, OASIS Argo, Zelle Compass, Transfer Now, LexisNexis, and Patriot Officer. Salesforce GPS was used alongside Fiserv Cleartouch Bank Platform for account maintenance tasks, and daily reporting streams covered wire and ACH return activity, Deposit Review results, and general ledger differences related to Zelle activity.
Operational scope explicitly covered Cash Management, Deposit Services, the Fraud and BSA review functions, Item Processing, the Wire department, and the contact center. Governance and workflow changes centered on centralized account maintenance, coordinated holds and account locks to manage suspected fraud, daily teller cash difference reviews, and cross‑functional escalation to BSA for accounts deemed a liability to the bank.
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Ponce Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Ponce Bank implemented Microsoft 365 for Collaboration to centralize productivity and communications across the organization. Ponce Bank implemented Microsoft 365 to support internal productivity and communications, aligning Collaboration capabilities with business functions that include operations, branch services, and corporate support.
The Microsoft 365 deployment was delivered as a suite of Collaboration services, leveraging core modules typical to the product set such as Exchange Online for enterprise email, SharePoint and OneDrive for document management and content collaboration, and Microsoft Teams for real time messaging and meetings. Configuration work emphasized tenant configuration, identity alignment with the bank domain, mailbox provisioning, document library structures and sharing policies to enable secure cross team collaboration.
Ponce Bank is using Microsoft 365 on their website as noted in public information, and the implementation scope covered employee productivity and external facing content management workflows. Governance focused on user provisioning, access controls, retention policy configuration and secure sharing controls to meet banking operational needs, while rollout activities targeted centralized administration and standard Collaboration workflows for day to day business use.
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Ponce Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Ponce Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
DDoS Protection | CyberSecurity |
|
2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Ponce Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Ponce Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ponce Bank IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ponce Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Ponce Bank Technographics
Ponce Bank is a Banking and Financial Services organization based in United States,
with around 224 employees and annual revenues of $71.0 million.
Ponce Bank operates a diverse technology stack with applications such as
Fiserv Dovetail, Fiserv Cleartouch Bank Platform and Microsoft 365,
covering areas like Payment Processing, Core Banking and Collaboration.
Ponce Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Fiserv and Microsoft.
Ponce Bank recently adopted applications including
Salesforce Sales Cloud in 2022, Fiserv Dovetail in 2021 and Microsoft 365 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ponce Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ponce Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ponce Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.