Palma de Mallorca, 7009,
Spain
PortBlue Hotel Group Spain Technographics
PortBlue Hotel Group Spain Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PortBlue Hotel Group Spain and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 56 PortBlue Hotel Group Spain employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PortBlue Hotel Group Spain has purchased the following applications: Hotelinking AutoCheckin for Reservation and Booking Management in 2018, Embedly for Content Management in 2022, Hotelinking CRM for CRM in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PortBlue Hotel Group Spain is running and its propensity to invest more and deepen its relationship with Hotelinking , TripAdvisor , Septeo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PortBlue Hotel Group Spain revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PortBlue Hotel Group Spain intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PortBlue Hotel Group Spain Tech Stack and Enterprise Applications
PortBlue Hotel Group Spain ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hotelinking | Legacy | Hotelinking AutoCheckin | Reservation and Booking Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 PortBlue Hotel Group Spain implemented Hotelinking AutoCheckin as part of a Reservation and Booking Management initiative that began in May 2018 to support online pre check in and unify guest touchpoints. The deployment targeted guest acquisition and in stay engagement workflows across PortBlue hotels in Spain, aligning reservation and CRM data for marketing and operations use cases.
Hotelinking AutoCheckin was configured to centralize guest record capture in real time, orchestrate CRM and marketing automations, and deliver in stay surveys and pre check in flows. Functional capabilities implemented include online pre check in, guest profile ingestion from WiFi access, automated marketing message triggers, and survey orchestration for operational feedback, all mapped to reservation and booking events.
The implementation integrated Hotelinking with property WiFi and front desk check in workflows, enabling live capture of guest attributes and consent status for downstream CRM automations. Operational coverage emphasized marketing and operations teams, with data flows routed to Hotelinking for segmentation, campaign execution, and in stay survey distribution across PortBlue properties in Spain.
Rollout began in May 2018 and the published case study reports the Hotelinking engagement produced approximately 57,000 guest records and approximately 11,000 in stay surveys, with cited revenue and loyalty benefits. Governance focused on using reservation triggers to drive marketing automations and in stay feedback loops, maintaining operational alignment between front desk processes and CRM campaign execution.
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Reservation and Booking Management | ERP Services and Operations |
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2016 | 2016 |
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Reservation and Booking Management | ERP Services and Operations |
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2018 | 2018 |
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PortBlue Hotel Group Spain Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Embedly | Legacy | Embedly | Content Management | Content Management | n/a | 2022 | 2022 |
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Video Editing | Content Management |
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2022 | 2022 |
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PortBlue Hotel Group Spain CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hotelinking | Legacy | Hotelinking CRM | CRM | CRM | n/a | 2018 | 2018 |
In 2018, PortBlue Hotel Group Spain integrated Hotelinking CRM to unify hotel WiFi and capture guest records in real time. The deployment focused on linking property WiFi onboarding with customer data capture and provisioning the Hotelinking CRM for guest interaction workflows across the group in Spain.
Hotelinking CRM was configured for in stay surveys, automated post stay reputation emails and loyalty automations, delivering core CRM capabilities such as profile enrichment, segmented email workflows and survey orchestration. Functional modules implemented included guest data collection, survey management, campaign automation and loyalty trigger rules, which supported marketing, front desk and reservations workflows. The rollout went live in 2018 and consolidated over 57,000 records while generating thousands of in stay survey responses, enabling targeted email campaigns and improved online reputation management.
Operational coverage targeted PortBlue properties in Spain and aligned CRM processes with guest experience and reputation management workflows. Integrations centered on hotel WiFi onboarding flows and email delivery pathways, with captured data feeding guest profiles in Hotelinking CRM. Governance emphasized centralized campaign orchestration and survey cadence control to standardize guest communications across sites.
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at PortBlue Hotel Group Spain
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Apps Being Evaluated by PortBlue Hotel Group Spain Executives
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