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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

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Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Portfashion Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
AiTrillion Legacy AiTrillion Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2022 2022
In 2022, Portfashion implemented AiTrillion Live Chat as part of its ecommerce/CRM program. Portfashion deployed AiTrillion Live Chat, classified under Chatbots and Conversational AI, to support marketing and customer support functions across its Ireland operation. The implementation leveraged AiTrillion’s chat and chatbot capability alongside the platform’s email, push and loyalty modules to centralize customer engagement workflows. Configuration work focused on conversational flows, automated messaging and event instrumentation to capture engagement events and to tie interactions into loyalty point activity and CRM touchpoints. Operational coverage emphasized marketing and customer support processes in Ireland, with the AiTrillion Live Chat deployment integrated into the retailer’s broader ecommerce and CRM orchestration. The case study reports 792,505 engagement events and approximately 94.94% customer engagement, and notes measured lifts in tracked engagement and loyalty point activity following the rollout.
IT Decision Makers and Key Stakeholders at Portfashion
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Portfashion Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Portfashion IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Portfashion digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Portfashion Technographics

Portfashion is a Retail organization based in Ireland, with around 360 employees and annual revenues of $112.0 million.

Portfashion operates a diverse technology stack with applications such as AiTrillion Live Chat, covering areas like Chatbots and Conversational AI.

Portfashion has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as AiTrillion.

Portfashion recently adopted applications including AiTrillion Live Chat in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Portfashion’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Portfashion’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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